Posted on Aug 5, 2025|2 Single Beds, Non-Smoking, Executive Room, Sea View, Work Desk, Wi-Fi
Guest User
Travelling is an eye opener. I came across the worst rudest Front Desk person , Heidi. I booked a Seaview Executive Room, but was given one with a view of a broken hut on some stones. Heidi at the Front Desk said , ” You booked through *******, so we cannot change for you.”. I said ,” I paid extra to have a seaview room snd it is printed out on my voucher. .” ... Heidi said ” ******* made a mistake, our hotel is full, we cannot change room for you”.I said I need to take photo of your name plate to complain against you” . Heidi said , ”It is against the law here for you to take a photo of me, I will call the Police” ...She stormed into the manager's room. Her manager, Renee, was more reasonable. We were offered a seaview room in the end. I hope that this very bad experience was not because I am asian.
The rooftop restaurant is good because of it staff, its view. I should have taken photo of the 'broken hut view' room.
Free shuttle to the hotel, which is not far from the airport. Nice view from the restaurant and the living hall. Our apartment 915 is the corner unit with bedroom facing the road, which is a negative. The bathroom will be flooded with water when you take shower is another negative for staying at the apartment. The size of the apartment is great for longer stay, and we are able to cook inside the apartment. Good wifi speed. Shuttle service to city centre available at 15 DKK one way. Else, you can walk about 25 mins to the city centre.