Posted on Aug 5, 2025|2 Single Beds, Non-Smoking, Executive Room, Sea View, Work Desk, Wi-Fi
Guest User
Travelling is an eye opener. I came across the worst rudest Front Desk person , Heidi. I booked a Seaview Executive Room, but was given one with a view of a broken hut on some stones. Heidi at the Front Desk said , ” You booked through *******, so we cannot change for you.”. I said ,” I paid extra to have a seaview room snd it is printed out on my voucher. .” ... Heidi said ” ******* made a mistake, our hotel is full, we cannot change room for you”.I said I need to take photo of your name plate to complain against you” . Heidi said , ”It is against the law here for you to take a photo of me, I will call the Police” ...She stormed into the manager's room. Her manager, Renee, was more reasonable. We were offered a seaview room in the end. I hope that this very bad experience was not because I am asian.
The rooftop restaurant is good because of it staff, its view. I should have taken photo of the 'broken hut view' room.
Posted on Jul 19, 2026|Panoramic Cabin, 1 Double Bed
Guest User
The hotel boasts stunning views. While not located in town, it's conveniently situated about a 20-minute walk, or you can easily take a bus or ask the front desk to call a taxi. It's approximately a 15-minute walk from the meeting point. The front desk staff are very welcoming and responsive. The hotel is clean and provides excellent service. Airport transfers are hassle-free, as the hotel updates the pick-up and drop-off times for the following day's flights every night. The rooms are well-equipped with complimentary water and sandwiches, and amenities such as toothbrushes, toothpaste, slippers, and bathrobes are readily available – a rare find.