4-Star Hotels in Miyagi Prefecture, Japan

Everyone especially cleaning workers polite & helpful. Room small but locution great & toilet well equipped & clean. Lots of restaurants around. The local market nearby is a must-go. One minus though, counter staff can't easily understand our requests. Sendai is a great place but English is not a common tool for communication.

I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.

The ryokan location is excellent. My room has a huge picture window facing east. I can see the famous bay with its many islands, including the Fukuura island (福浦𡷊), in the morning with wonderful sun rise view. The Japanese breakfasts were excellent especially the one on our second day… fresh grilled fish, etc.. The Kaiseki dinners for both nights were wonderful with fresh grilled fish and high grade wagyu beef plus oyster cooked to perfection. The Onsens on the other hand are just Okay. However with the view of Fukuura island and its red bridge … nice.

Fantastic hotel in a very convenient location. It is close to everything, including Sendai Station, shops, and bus stops, with several convenience stores nearby. The hotel exceeded our expectations. It had live music, free refreshments for guests after 3 p.m., and live piano performances in the afternoon. In the morning, there was live organ music, which created a very special atmosphere. The staff were always polite and helpful. The rooms were spacious, clean, and had great views.

Great stay at KoKo Hotel Sendai — clean, cozy, and very convenient location. Friendly staff made everything easy. Highly recommend!

If you've stayed at many Japanese onsen hotels, you'll find this one to be a bit rough around the edges in various aspects, and lacking in comparison. Of course, the price isn't too high, but I might prefer to spend a little more for a better stay. The buffet restaurant isn't very good, and there are a few really disappointing dishes.

Amazing hotel with great service. All the amenities provided are top notch, and perhaps being a business hotel, it comes with everything imaginable in your room. Fridge, water kettle, pajamas, notepad and pen, alarm clock (yes, analog Casio), USB C-A converter because the bed still has USB A socket, takubin (luggage delivery) forms, trouser press, shoe brush, etc, etc. I think their motto is don't wait until the guest ask for it, just make sure it's available. They really anticipated everything. Starbucks and 711 on the 1st floor. Wanted to try the restaurant on the 13th floor, but because I had no reservation, and there were already many people there, sadly they turned me away.

We came to Akiu mainly to see Lu Xun's former residence, but the hotel itself was also great. Although there wasn't much of a view outside the window, Akiu Great Falls is just a short drive away. The front desk gave me a room on the top floor. The food, especially, deserves a special mention. My boyfriend ate 6 plates of the freshly grilled beef tongue, but he was still outdone by the Japanese gentleman next to us – I counted, he had 7 plates! I won't post other pictures as I see everyone else has posted plenty; I'll just share one of the massage chair. You can enjoy the view while getting a massage. It's very quiet during the day, and you can use it as much as you like without needing coins, which is much more generous than many other hotels. The parking lot is also spacious, so there's no need to worry about not finding a spot if you return late.

Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!

We Got upgraded to a newly renovated room, toilet is separated from bathroom, which was a nice surprise! Hate to shower inside the bathtub but for $150 I tot I should make do since it’s just 1N. Will definitely come back here again if I come to Sendai. Location is implacable! Linked to train station and mall. Lots of restaurants around. Sendai is more bearable as it is not as crowded as Tokyo where you need to queue for everything.