The hotel is in a great location. Service was by nice friendly staff.
Bath + sink in the room is very weird and shouldn't be. Later I saw you can choose separate bathroom room. For 1 night it was ok. Breakfast was very minimal.
We had three delicious days in this charming boutique hotel. No superfluous luxury, but just that authentic and cute feeling that it makes it so pleasant. The family room was surprisingly spacious enough place to meet just after a day in the city. The bed was beautiful, and the atmosphere in the room felt home and relaxed.
We did not use breakfast because we would like to move back to the city to enjoy the many fun coffee and bakeries in Maastricht.
There were a few small things that could better (such as a missing remote control and a safe that didn't want to open), and check-in is going to be completely digital without physical contact just used to but finally very handyly arranged.
The city itself and the concert of the Bente ** in the music guitar
A place where we'd come back for a pleasant weekend away.
The hotel stay experience is awesome! Close to Ole, you can walk back to the room after shopping. I am too friendly to buy and buy lovers. There is a local market behind. You can visit the market in the morning and taste fresh fruits. It is full of fireworks. The rooms are spacious and clean, the bedding is soft and comfortable, the sound insulation is good, and the night sleep is not disturbed. The breakfast is rich in variety, fresh toast, fragrant coffee with Dutch cheese, and the taste is online and full. The service staff is warm and thoughtful, and the check-in and check-out are efficient. The overall price is outstanding, whether it is shopping or leisure travel, it is a great choice!
Great large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
The newly renovated monastery is a historic building and a special place. There is an entrance to the hotel from the underground parking garage Oda. There is a good restaurant with tasty food.
There are no bottles of water in the room. According to the receptionist, the water from the tap is drinkable. However, we couldn't find any information about it in the room. There is scale in the kettle. Although this is a common occurrence in most hotels.
There are also no toiletries. For a hotel of this category, this would be expected.
Very clean, all rooms have direct access to the hot springs, very convenient, and it is very cost-effective to book a hotel to go to the hot springs. I will come again next time! There is a good restaurant nearby for eating ribs. It is called De Zoete Zoen. After taking a hot spring bath, you can walk a few steps here to eat.
Not bad. The style is like “ The Student Hotel”, neat, modern and tidy. Walking distance to city center, cave and Thermae 2000.
I brought my own extra blanket as I m sensitive to coldness.
Friendly reception. nice room. doors/ doors better fit. nice service with good breakfast. i.e. replicable. top location, near the centre.
Very Good
36 reviews
8.2/10
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8,5/10
Very Good
MmaggielijunThe environment was very beautiful, but the toilet smelled strongly of urine, which made me depressed and unwilling to use it. Also, only paper cups were provided, which is too low-end. Everything else was fine and I was satisfied.
IIneke HaijerI was in Maastricht with my daughter for a few days. I had reserved a room with 2 twin beds. There appeared to be a double bed in the room. After asking at reception we were given another room. It would be nice if there were 2 chairs instead of 1 in a double room. Moreover, we missed cupboard space for our clothes and a cupboard or shelf in the bathroom for our toiletries. We put them on the ground. When we returned to the room at about five o'clock after a day of walking in the city to sit quietly and drink a cup of coffee, it turned out that the room had not yet been cleaned. After reporting to reception, we received a voucher for a drink in the hotel bar. Nicely resolved. The location of the hotel was fine, it was quiet. Staff at reception and service in the bar were nice.
GGuest UserOur TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
KKarenGreat large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
LLeonie en VeraWe had three delicious days in this charming boutique hotel. No superfluous luxury, but just that authentic and cute feeling that it makes it so pleasant. The family room was surprisingly spacious enough place to meet just after a day in the city. The bed was beautiful, and the atmosphere in the room felt home and relaxed.
We did not use breakfast because we would like to move back to the city to enjoy the many fun coffee and bakeries in Maastricht.
There were a few small things that could better (such as a missing remote control and a safe that didn't want to open), and check-in is going to be completely digital without physical contact just used to but finally very handyly arranged.
The city itself and the concert of the Bente ** in the music guitar
A place where we'd come back for a pleasant weekend away.
AArt ProjektThe hotel is visible to have a small repair! Overall not bad. The location is good and parking places are enough. A great place to stay near Weeze Airport.
ДДИTIЭЯI recently stayed at a hotel and wanted to share my thoughts. It was a pretty decent place for the price. The rooms were clean and comfy, and the staff was friendly and helpful. The hotel is in a good location, especially if you're visiting Maastricht University. While it may not have fancy extras, it's a solid choice if you want a budget-friendly stay without sacrificing comfort.
GGuest UserVery good experience, this season is very comfortable to travel, the environment is clean and beautiful, the attitude is also very good, the experience of being at home, parents are very happy to play
IIrina KuzminskayaThe newly renovated monastery is a historic building and a special place. There is an entrance to the hotel from the underground parking garage Oda. There is a good restaurant with tasty food.
There are no bottles of water in the room. According to the receptionist, the water from the tap is drinkable. However, we couldn't find any information about it in the room. There is scale in the kettle. Although this is a common occurrence in most hotels.
There are also no toiletries. For a hotel of this category, this would be expected.
MMohamed Sameh SolimanHotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.