4-Star Hotels in Nevada, United States

There was quite a queue upon check in, however the reception team was hard working and attentive to guests' needs even when dealing with more challenging guests. Special mention to Pritesh, who was very helpful and efficient in checking us in. The room was beautiful, dual aspect views, floor 35. Room spacious and clean. Hotel at the top of the *****, but still within walking distance.

Good location, however service for both checking in and check out is slow. There were no amenities in the room, no coffee, no hot water boiler, all is chargeable. You basically get a huge room with toilet and bed. No other facilities, which was quite a rip off for the price. The wall are thin as well, could hear the cleaners outside early in the morning and other guests.

The location was good as it was in the centre of the *****. The check in was fast but they seemed to charge for every small thing and I felt the check in staff was trying to convince me to go for an upgrade The room was acceptable but they refused to give me a king bed ( even though it was available) and even though I requested them that I was travelling with my partner, I was told that as I had booked through Trip website I would have to pay additional USD 20 for king bed although the booking specifically said I would be provided if available- which it was, but they wanted extra payment and also I was provided room without a view because I refused an $ upgrade and I was told on the face that this was the case. This is not a good policy- I can understand if nothing is available but if at the time of booking it was mentioned and If you are a couple and bed is available then they should consider. The beds were ok and the shower was small but usable- better water pressure in the shower would have been good. No basic amenities like other hotels such as coffee maker, fridge ( they asked $20 for fridge????) were provided in the room. No late checkouts were allowed even for an hour - they asked $20 per hour for every hour over 11:00am- all other hotels I stayed in US consider slightly late checkouts. The luggage storage facilities were good and the checkout was easy. The lobby and ****** area were intermingled and was full of **** smoke and smell. So in summary the price is cheap but you get what you pay for.

The hotel is very comfortable and the facilities are excellent. The staff are also very professional, and the location is very central, making it convenient to go anywhere. There are also many restaurants within the hotel, including some very famous ones. This hotel truly offers exceptional value for money.

The room was decent, but there were way too many people checking in, probably a two-hour wait. So, I used one of the many self-check-in machines next to the front desk. I selected that I needed parking, and it immediately charged me $22.680 for one day's parking fee plus tax. However, when I checked out, they charged me for three days of parking again. This means I was overcharged for one day of parking at check-in. I emailed the hotel, but they didn't reply. Communicating through Trip.com also resulted in a jumbled mess of a response, mentioning a $22.68 charge for late check-out. Isn't late check-out usually half a day's room rate? The machine at check-in clearly stated this was for one day's parking. If they don't want to refund it, they should just say so instead of ripping me off for a day's parking and giving nonsensical explanations for their accounting mess. I thought a big hotel would be so much better.

We had the best experience of all of our years of visiting Las Vegas this time at Mandalay Bay. The front desk clerk was wonderful and upgraded us to a suite. It was the most comfortable and luxurious room we've ever stayed in. We had a blast at the last river and wave pool. I wish we could have stayed longer!

The living room in the suite was very spacious and impressive. It was my first time staying in their classic suite, and I was quite pleased. I definitely hope to stay here again! Next time, I'll aim for a room on a higher floor with a better view. A nice perk was getting a discounted rate for tower admission by showing the room key card, which was great!

IT WAS A NICE STAY UNTIL I HAD A LOVELY 7:30AM WAKE-UP CALL BY VERY LOUD CONSTRUCTION NEXT TO MY ROOM INSIDE THE HOTEL. I NEEDED GOOD SLEEP FOR A BIG HIKE AND INSTEAD, I WAS SLEEP DEPRIVED AND JOLTED AWAKE, THINKING THERE WAS AN EARTHQUAKE. ABSOLUTELY NO CONSIDERATION BY THE HOTEL TO LET ME AND PERHAPS OTHERS KNOW OF THIS. I GUESS NO ONE WOULD BOOK A ROOM IF THEY WERE PRE-WARNED. I WON'T STAY HERE AGAIN.

First time in Vegas, stopped for 4 nights from Australia whilst heading to see family in USA. Got an upgrade of suite as I mentioned it was my birthday. Checkin was about 20 minutes in line but once it start at desk was smooth and efficient. This Resort fee ($60) is just another way for Hotel to collect money. When asked what it was for I was told it’s for wifi, pool, gym and local calls. I checked in at 4pm and pool closed from 5pm. Got a refund for one day. Suite was big but dusty. Mentioned to cleaner in morning after showing her areas thick with dust and she vacuumed. (Note: a free up-graded dust mean lowering of cleanliness). Maintenance came to change AC filter. Hotel gave me $75 meal voucher. Hotel is bang on *****. Unless going to gamble/get drunk and party … the city of Vegas is expensive and disappointing . PS Andrew is a ‘freelance’ driver and so much cheaper to hire. Paid $31 from airport to hotel (8 minutes ride). Andrew was $15. He will also take you to food shops etc for $10 to save money if on budget and don’t want $20 burgers.

As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel.