Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 17, 2026
Guest User
The mattress has a soft and a firm side, which was perfect for my back problems! The water pressure in the bathroom shower was excellent – super good! The personalized service was exceptional; Sherry, the Assistant Manager in the lobby, deserves special praise. She noticed I hadn't come to the restaurant for breakfast one day and proactively messaged me to ask if I needed breakfast delivered to my room. It truly made me feel at home! The buffet restaurant's service was just okay, and the food quality could be improved.
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Price per night from:DKK 543
Posted on Jun 5, 2026
travellerjingI had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay.
The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed.
Some feedback during the stay:
The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival.
From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful.
The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view.
Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression.
A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent.
The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot
Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.
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Price per night from:DKK 296
Posted on Apr 24, 2026
Guest UserThe room was spacious and clean, with comfortable bedding. The breakfast was excellent and varied, offering fruits, bread, hot dishes, and even freshly cooked items. The room also came with complimentary drinks, and you could pick up free coffee at the front desk. They even provided late-night snacks! But what truly stood out was the service. The front desk staff were not only beautiful but also had lovely voices, making every interaction a pleasure.
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Price per night from:DKK 250
Posted on Jul 9, 2026
Guest User
Overall, a fantastic stay! The hotel boasts a chic French-inspired design and is bustling with guests, largely due to its prime location and stunning, Instagram-worthy environment. The service was absolutely top-notch. A big shout-out to the lovely lady at the Executive Lounge who, upon hearing I was here for tourism, thoughtfully shared some local tips that were incredibly helpful. She even arranged a spacious room for me in advance. Such attentive service truly made a difference. I'll definitely be back!
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Price per night from:DKK 486
Posted on Aug 13, 2025
JK Muller**Raving Review of MOS Hotel Haikou**
From the moment I set foot in MOS Hotel Haikou, I knew I was in for a unique experience. The atmosphere is simply enchanting, with a sense of tranquility that envelops you right from the lobby. The clever architectural design showcases bespoke touches that only a true connoisseur of hospitality would appreciate. I found myself drawn to the Garden Restaurant, where I could unwind with a cup of coffee amidst lush greenery, soaking in the inspiration of my surroundings.
The hotel is situated on Hainan, the southernmost tropical island in China, offering a delightful fusion of nature and culture. The fragrant air carries hints of the island’s unique aroma, creating a refreshing ambiance that enhances your stay. The Garden Restaurant is a culinary highlight, serving exquisite Chinese dishes that tantalize the taste buds, complemented by a delightful morning breakfast that fuels your adventures.
What truly sets MOS Hotel Haikou apart is its film-friendly location, making it a perfect place for film and creatives to stay! It’s great for my film crew and talent to experience everything that a boutique hotel can offer. The picturesque settings are ideal for Insta-worthy photos, allowing you to capture the essence of your stay in stunning visuals. I was particularly impressed by the bespoke details throughout the hotel, which add a touch of elegance and sophistication to the overall experience.
The exceptional service provided by the hotel manager and staff made all the difference. They attended to my VIP requests with remarkable care and attention to detail, ensuring that my needs were met with utmost precision. The hotel manager went above and beyond with personalized off-property recommendations, guiding me to the best local gems—from a vibrant jazz bar to a charming walking street and an exquisite French restaurant. Every recommendation was a real treat, showcasing true VVIP bespoke butler-style service that made my trip even more special.
I have traveled extensively across Asia, and I can confidently say that MOS Hotel Haikou holds a unique charm that is hard to find elsewhere. Moreover, during my stay, I was fortunate enough to participate in special edition events that showcased the island's vibrant culture and creativity. It was a perfect blend of relaxation and inspiration, making my visit even more memorable.
As a film studio executive, I can say with certainty that MOS Hotel Haikou exceeded all my expectations and more. I left with a heart full of gratitude and inspiration, and I cannot wait to return to this extraordinary haven. If you’re looking for a place that captures the essence of artistry and tranquility, look no further than MOS Hotel Haikou—you’ll be glad you did!
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Price per night from:DKK 225
Posted on Jun 16, 2026
Guest UserI loved the room design; it was spacious and bright, with a great sense of openness. The hotel offers a variety of facilities: the kids adored the water park, while I really enjoyed the hot springs – so many different types to choose from! A soak in the evening helped me sleep so much better. The recreation center also had plenty to do, like ping pong, billiards, and an indoor pool, which are great options for a rainy day. I didn't get a chance to visit the card and chess room this time, but I'll definitely check it out next time. The service was excellent, with smiling staff everywhere I went. They even provided thoughtful welcome fruit and bedtime desserts. I also tried the Jiyuan travel photography service. The makeup, styling, and photography were all top-notch; I'm very happy with the results.
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Price per night from:DKK 448
Posted on Apr 29, 2026
Guest User
This is a four-star hotel, and admittedly, some of the facilities are a bit old. When I arrived in Haikou, it had just rained, and there was a musty smell in the room and corridors, which was a bit off-putting. However, everything else was quite good. What stood out was that the shower water was natural hot spring water, and you could even enjoy the hot springs from 2 PM to 10 PM daily. For a room rate of just over 100 RMB, it's truly excellent value for money. Plus, the hotel is located right in the old town, full of local charm and a lively atmosphere. I'd definitely choose to stay here again next time I'm in Haikou.
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Price per night from:DKK 190
Posted on Jul 12, 2026
YayaThe Hilton Haikou boasts an excellent location with plenty of dining, entertainment, and shopping options nearby. The hotel environment is quiet and comfortable. The room facilities are well-maintained and functional. The staff were very responsive, proactively adding me on WeChat to handle all service requests during my stay. Breakfast offered fresh ingredients and a wide variety of choices. Overall, it's great value for money, and I would definitely choose to stay here again on my next trip.
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Price per night from:DKK 454
Posted on Jul 17, 2026|Family Ocean Suite(3-Beds)
Guest UserThe hotel environment is clean and comfortable, and the service from the Zirong housekeeper was thoughtful. They proactively shared information about children's classes, which made traveling with kids much easier. However, there were two issues in the room that affected our experience: the door lock wasn't smooth to use and should be replaced promptly, and the in-room telephone couldn't connect, making it very inconvenient to contact staff when needed. We hope the hotel can quickly repair and optimize these room facilities.
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Price per night from:DKK 531
Posted on Dec 4, 2025|Special Queen Room
Paul. SHotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.
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Price per night from:DKK 114