Sanya Hotels with Breakfast

I've stayed at several InterContinental hotels in recent years, so let's start with what I liked about this one: the rooms are spacious, the balconies are large, and the facilities are well-maintained. All the staff I encountered, including the front desk, restaurant servers, bellhops, executive lounge personnel, and even the cleaning staff, were very warm and polite. The breakfast buffet was also quite good, with prompt plate clearing and food replenishment. I'll definitely stay here again and recommend it to friends. Now, for some areas I think could be improved: As an InterContinental hotel, I find it unacceptable to use melamine bowls in the buffet restaurant. If it were a Holiday Inn, one of your sister brands, I could understand, but you're an InterContinental. Secondly, there's a distinct odor at the entrance to the kids' club. This is something you should learn from a certain hotel in Haitang Bay (like Haitang Bay Shangri-La). Your management team can go and take a breath there to understand. Another issue, which isn't unique to InterContinental but applies to many hotels in Haitang Bay, is having too many interns. While it's normal to have interns, their proportion shouldn't be excessive. As I mentioned before, you're an InterContinental, not a Hilton or a Sheraton. One more thing I hope the hotel considers is encouraging guests to give honest feedback based on their true feelings, rather than implicitly or explicitly guiding them to review the hotel's service in a certain way. It's 2026, and we're in a digital age; mindsets need to change. This is for the hotel management. Don't you know that nowadays, overly high scores are often met with skepticism? People tend to trust ratings between 4.6 and 4.8. Please stop using these inflated scores to evaluate your staff. Finally, I hope the executive lounge's offerings can be further enriched. It should feel like a proper meal, not just an afterthought.

This is my third stay at Banyan Tree this year, and I opted for the courtyard room this time. The courtyard accommodation is truly excellent, offering great privacy. Since we had a large group with many requests, I must once again commend the butler for their tireless assistance. They helped us confirm meal delivery times, departure times, and how to handle external deliveries. Honestly, there's nothing more to say – if I'm in Sanya, I'll definitely be coming back here!

Yalong Bay Earthly Paradise Birds Nest Resort is beautiful, offering stunning views of Yalong Bay, and the breakfast is exquisite. Manager Sun was very enthusiastic, actively arranging all our check-in needs, offering a complimentary fruit platter, organizing our transportation, and proactively extending our check-out time so we could enjoy our trip. We had a wonderful two-day stay.

I chose this hotel for a family trip. The craft workshops are excellent, both the free and paid ones, and the staff are very dedicated – kudos to them. The numerous pools are great for kids. There's a noodle place where the tomato and beef brisket noodles are delicious, with fresh hand-pulled noodles, though the noodle thickness could be improved; it's odd for a hotel of this caliber. The baking activity was also great, with ample ingredients. My first sandwich-making experience was good, the staff were very attentive, and it tasted nice. However, during the second session (cake making), I mentioned I was catching a flight and didn't need it packed, just cut to eat. To my surprise, they said there was no knife! How can a restaurant not have a knife? What did they use to cut the sandwiches yesterday? They insisted I pack it, so I ended up cutting it myself. I asked for a plate and fork, and it took ages for a response, even though they were right there on a nearby table, so I just grabbed them myself. I don't know what the staff were doing. Overall, it's a very good hotel, but this incident really put a damper on my mood.

The room was clean and tidy, and the large bed was very comfortable. The hotel has a children's playground and a swimming pool, offering various activities for kids. Dadonghai is truly beautiful when the weather is good, and there's a beach with reefs next to the hotel where you can go mudflatting. During the peak summer season, the room rates are much cheaper than in Yalong Bay and Haitang Bay, offering great value for money. The service was also excellent; special thanks to Trip.com butler Stella for her thoughtful and attentive care throughout – very satisfied!

I was very satisfied with my stay this time. The room was clean and tidy, spacious, with soft and comfortable bedding, and excellent soundproofing, ensuring a high quality of rest. A special thank you to Gina from Guest Relations for her thoughtful and attentive service, making the check-in process efficient and smooth. The hotel is in an excellent location, convenient for getting around, with a wide variety of dining options nearby. The indoor facilities are comprehensive, the water pressure in the bathroom is stable, and the details are well-maintained. Overall, it offers outstanding value for money, making for a comfortable and reassuring stay throughout. The service was warm and welcoming, providing a fantastic experience. I highly recommend it and will definitely choose Yalong Bay Welcomel Hotel again if I return to Sanya.

It felt like the hotel mainly relied on the butler to fix issues, and the concierge service was decent, but everything else was just so-so. When checking in, the front desk staff gave off a vibe like they couldn't care less if we stayed or not. I immediately wanted to leave a bad review, but the butler appeared just in time, so I held back. Later, after I reported a strange smell in the room, the butler proactively arranged a room change. Around 10 PM, we moved to the new room and requested an extra child bed rail. Here's the key point – the attendant was a middle-aged woman. Seeing her age, I even helped her lift the mattress to install the bed rail, but she had a sour face the entire time. When she left after installing it, she even knocked the 'do not disturb' sign off the doorknob and didn't pick it up; I had to pick it up myself. Even worse, before she left, she blurted out, ”If you want to change again, there are no more rooms, alright?” I was baffled. You're just a room attendant, do you decide whether there are rooms available? Such disruptive comments only make guests feel your impatience and complaints, doing nothing to solve the problem, but instead escalating tensions. As it turned out, the new room had other problems, and we were tired and couldn't be bothered to move again, so we just went back to our original room. Because of the room change hassle, the next morning we realized we were missing two sets of dental kits, one adult and one child. We called to have them delivered, and here's another key point – first, there was a ring, which we thought was the doorbell, but when we opened the door, no one was there. Then it rang a second time, and we realized it was the in-room phone. We answered and were told the dental kits had been delivered and left outside the door. We opened the door again only to find them simply placed on the ground. We were in the room; couldn't you have rung the doorbell and handed them to us? Or if you prefer to leave them at the door, fine, but these are items meant for our mouths! Even if they have an outer package, couldn't you at least put them in a basket or something? What's the deal with just putting them on the ground?!

I highly recommend the Sanya Haitang Bay Mangrove Tree Resort, it's perfect for a family trip! The hotel is huge with excellent facilities, including 6 swimming pools, with a dedicated children's pool that kept the kids entertained. We stayed in a direct ocean-view room, which was spacious with an expansive, unobstructed sea view – the viewing experience was superb. The breakfast buffet offered a rich variety of options. Plus, there's a food court right next to the hotel, making dining incredibly convenient. There were plenty of highlights for kids: the hotel has its own mini petting zoo where you can feed animals like rabbits, alpacas, parrots, and deer. The recreation center offers a wide range of activities, including archery, shooting, billiards, and table tennis, ensuring fun for both adults and children. Special thanks to our butler, Yulia, for her warm, attentive, and prompt service! We just needed some bottled water, and she brought us an entire case. She even braved the rain to bring us an umbrella during our travel photoshoot. Her service far exceeded our expectations, and her attention to detail was incredibly thoughtful. It's a one-stop shop for dining, entertainment, and relaxation, providing a truly fulfilling vacation experience. I'll definitely choose to stay here again on my next trip to Sanya!

First, the pros: The hotel is very close to the sea; you can walk out from the ground floor and be on the beach in a few dozen meters. Since it's at the very end, the beach is quite clean. The rooms are also clean, and the housekeeping staff are all very friendly. There's a pharmacy and a small convenience store right in the hotel lobby, which is quite convenient for buying medicine and other necessities. The concierge service was also excellent, actively helping with luggage upon arrival and departure. There's even a ** (food delivery) locker at the lobby entrance, which makes ordering takeout very convenient. Now, the cons: The front desk service was terrible. The room they initially assigned us could only be used for showering while standing in the bathtub. Since one of my companions had difficulty with their leg, I asked for a different room. The front desk staff immediately told me the hotel was fully booked and there were no other rooms available. I had no choice but to contact Ctrip, and they quickly arranged a room change for us. When checking out, I requested a late check-out because my child needed an afternoon nap. Again, the front desk told me the hotel was fully booked and we could only stay until 12:30 PM. However, before calling, I had already checked the booking page, and our room type was still available for sale that day, so it wasn't fully booked. Oh well, we checked out on time. Breakfast: The variety was extremely limited, and most of the options seemed more suitable for Russians. I stayed for three days, and as a woman with a small appetite, I never felt full. In the evening, there's also a self-service BBQ on the ground floor for 98 yuan per person. I wouldn't recommend making a special trip to Bohou Village Night Market; it's just a short road, a few dozen meters long, entirely filled with BBQ stalls. If you plan to book this hotel, I suggest getting a full sea-view room directly. The full sea-view rooms seem to have been renovated, and the facilities look newer. Also, a word of advice: do not book through **. I saw others who booked through **, and when issues arose, the hotel and ** just passed the buck, leaving the customer to suffer. This trip was long with many uncertainties, and I deeply experienced Ctrip's problem-solving capabilities. They truly are the king of the tourism industry; kudos to Ctrip! 👍

My stay at Wanda Vista Sanya Haitang Bay was absolutely perfect! The hotel's tropical gardens are serene and elegant, offering direct oceanfront views in a peaceful and relaxing environment. The location is excellent, just a short walk to the beach, and very convenient for getting to the duty-free shop. The restaurant offers a wide variety of delicious dishes made with fresh ingredients. Ella was incredibly responsive, thoughtful, and attentive, quickly resolving all my needs. Overall, the value for money is exceptional, and the vacation experience was outstanding. I'll definitely choose to stay here again on my next trip to Sanya!