Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Guest User
First off, Ivy's ambiance is subtly pleasant and very comfortable.
The service, I found, was just right. The way staff would nod and smile every time I entered, that subtle presence of 'we're here if you need us' felt really good. Almost all facilities have no time limits (except for the sauna which closes at midnight), so no need to rush for showers or the gym. It's perfect for night owls to quietly explore the hotel at any time! The lounge always has replenished snacks and drinks, and public spaces are always tidied up. Of course, this assumes everyone helps maintain a quiet atmosphere.
The room layout was smooth, quiet, and conducive to good sleep. The air conditioning and all other facilities were noise-free. The flowing private hot spring was the best white noise for falling asleep. The room lighting was also perfectly designed! I really slept well, so checking out at 11 am was a bit difficult. It would be perfect if check-out could be at 12 pm!
Even in summer, it's not boring at all. Although the Summer Lantern Festival isn't a huge event, it's still interesting! At least it's great for photos! I'd honestly love to come back in winter to experience the incredible snowy scenery! There are two young men who speak Chinese, and they are both very nice, so language communication isn't much of a worry.
Friends who have stayed here also said Ivy was a pleasant surprise, a place that feels like home during their travels.
However, to be honest, the dining was neither particularly good nor bad; nothing surprising there. My review might be subjective, but I genuinely love Ivy.
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Price per night from:€544
Posted on Aug 27, 2026|Executive Deluxe Room, Lounge Access, 2 Queen size beds
Summer travelersStaff are remarkably friendly, well-trained, and consistently ready to assist. The breakfast buffet offers a wide and impressive variety of choices. While the room lighting is somewhat dim for reading or applying makeup—likely a deliberate design choice—the room features a pleasant view overlooking the brewery. Additionally, the mattress and pillows provide an exceptionally comfortable and relaxing stay.
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Price per night from:€112
Posted on Oct 7, 2026|Superior King(2 Adults)Non-Smoking
Guest User
The hotel is ideally located, just around 4 blocks from Tanukikoji, on the adjacent street. It's a quick 3-5 minute walk to Susukino Station, passing through Tanukikoji, Parco, and Mitsukoshi. Odori Park is also less than a 10-minute walk away. The location is unbeatable.
The dining is quite good, though the breakfast menu hardly changes daily. During peak hours (7-8 AM), there's usually a queue for breakfast, so if you're staying more than two nights, you might want to consider other options. That said, Sapporo has plenty of cafes, so finding breakfast early isn't an issue, and you don't necessarily need to book with breakfast included.
The hotel is very new with a simple yet practical design. I recommend booking a 23 sqm room if possible. I specifically booked a 23 sqm Deluxe King Room, but there wasn't enough space to fully open two 26-inch suitcases simultaneously. The basic 18 sqm rooms must be even smaller. If you're lucky, like I was, your room window might face the Ferris wheel, which is a nice touch.
The public onsen (hot spring bath) is a definite selling point, quite spacious for a city center location. However, when I went between 8-9 PM, it was usually quite crowded, especially with Korean guests. You'd often see a father with 2-4 children, making the bathhouse noisy and packed.
I'm not sure why, but during the National Day holiday, when you'd expect more Chinese guests, the majority of hotel occupants were Korean, often families of 3-5. The large number of Korean guests suggests the hotel is generally good, but hearing Korean spoken constantly at breakfast and seeing so many families with children made the hotel feel crowded and noisy. (By the way, isn't South Korea supposed to have the world's lowest birth rate? How come there are so many couples with 2-3 kids?)
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Price per night from:€64
Posted on Jul 5, 2026
Guest UserLocation is immaculate - right in the heart of the onsen town where there are many other similar onsen hotels around and a community of guests, local residents and staff, so English is well spoken in general. We also happened to experience a local lantern lighting festival (ie. Like Tangled the Disney movie) where the town come together and provide you with a map to explore local spots and have the path lit up with lanterns - a pretty cool experience!
Hotel is a little old and with the humidity of onsen facilities, therefore a little moldy at times, but I wouldn’t consider it not well-maintained/unclean. Facilities are great, lots of different types of onsen to try out and the hotel tries to keep you well-fed at all times with a lounge full of snacks and drinks, and stay-included dinners and breakfasts.
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Price per night from:€223
Posted on Jun 25, 2026
lxxzt3The room was quite spacious, but the bathroom counter was too low. At 185cm, I had to bend over significantly just to wash my face. You can tell it's an older, established hotel, and the facilities are still quite convenient. The front desk wasn't particularly warm, and the service was just average. Also, they didn't provide any extra bottled water, which I found really unacceptable.
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Price per night from:€101
Posted on Oct 11, 2025|[View Bath] Royal Suite
GMAKIt was a great experience and one of the best experience from customer service, food and accommodation. Customer service is 10 stars 🫡🌟
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Price per night from:€146
Posted on Feb 9, 2026
Guest User
The location is super convenient, just 100 meters from JR Shin-Sapporo Station. (Personally, I find Shin-Sapporo Station even more convenient than Sapporo Station – fewer people, quicker to get in.) Plus, getting to downtown Sapporo is easy with the Sapporo Municipal Subway.
The room is quite spacious with unobstructed views, making it feel very open and bright.
Housekeeping is excellent; if you're staying multiple nights, they clean every four days.
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Price per night from:€30
Posted on Sep 18, 2026|2 Twin Suite up to 5 Guests
LWLWThis hotel in Sapporo, newly opened last year, is located near Tanukikoji, offering a vibrant yet peaceful environment. The family room is spacious. As part of the Holiday Inn group, its quality is guaranteed.
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Price per night from:€39
Guest User
Indeed one of the best hotels that serves delicious and excellent breakfast. I had a great stay for a night and the staffs were very accommodating. Expect that it might take you sometime to walk from Sapporo Station until the hotel, especially if you have a plenty of luggage, but still, it’s convenient. Thank you.
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Price per night from:€30
Posted on Mar 3, 2026
Settapong N.
I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside.
The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather.
Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick.
One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing.
The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities.
Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.
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Price per night from:€29