Doubletree by Hilton Hotels in Chengdu

The location of this this hotel is amazing,walking distance to hundreds of restaurants that some to them opens 24/7,this hotel shares the building with a huge shopping mall,ez shopping everyday. The staffs were excellent in service.Special thanks to Lucy Wang,she navigated me within the area and that was absolute top service! I will never be tired of the food here,I love chengdu so much.

The most unforgettable surprise of this stay was definitely the thoughtful service of Toby at the front desk! From the first second I stepped into the hotel, he greeted me with a sunny smile. While quickly completing the check-in procedures, he remembered my last name and used honorifics naturally throughout the whole process. He paid full marks for details✨ When he learned that it was my first time visiting the local area, Toby not only hand-painted a map with authentic local food and hidden attractions around, but also took the initiative to introduce the view room type according to the weather. Professional, delicate, and full of human touch - Toby's presence makes the hotel no longer just a temporary residence, but a warm ”home away from home”. Highly recommended to all travelers who pursue quality service, you will meet a model benchmark in the service industry here!