Yap Chin Kuan
January 26, 2024
1. Chose this hotel due to its location which is located right in front of Emirates Tower Metro station. Very convinient.
2. Below hotel within walking distance, you get a lot of food and supermarket as well.
3. Hotel upgraded my room upon arrival to 59 floor which I have a very good view and big size room
Here are some other not so good comments:
1. Room service staff always come at the wrong timing when I'm in room or 12am for my final night stay. Who come and clean the room at 12am?
2. Stayed 4 night, only 2 night room was cleaned up, the rest of it nothing was changed or cleaned.
3. Although I got upgraded to Level 59, but to get a lift and get to Ground floor or vice versa, is quite hassle due to 5 lift servicing all guest for 30 over floors.
4. Had breakfast one of the day, it was packed to the brim. No staff managing queues and table, literally just let every hotel guest get into breakfast lounge and let them find their own table. Poor waiter staff have to clean table ASAP as when anyone leaves.