Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 6, 2026
XiaolankuangziChoosing the DoubleTree by Hilton is always a good decision. The hotel is perfectly situated right on Kurfürstendamm, with a large Asian supermarket nearby, plenty of restaurants, and within walking distance to both metro and train stations. There's complimentary water refill available on every floor, and the bedding in the rooms is excellent. My only minor suggestion would be for a wider variety at breakfast.
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Price per night from:£84
Posted on May 13, 2026|Deluxe Double Room
XC租车很不优
The room has excellent natural light, and the location is fantastic. The service attitude is also top-notch. I'll definitely choose to stay at SANA again when I come back to Berlin! It's about a five-minute walk to the subway station, and it's very quiet at night. The in-room coffee machine is also super good.
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Price per night from:£71
Posted on Feb 15, 2026|Nhow Room Riverside
tsuccieThis hotel felt like something out of a Barbie movie! The design was unique, yet it was very clean and comfortable. The gym was well-equipped, and the sauna was great to use. I was also very satisfied with the wide variety of options for breakfast.
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Price per night from:£74
Posted on Jul 12, 2025|Classic Family Room -1 King or 2 Twin/Single Bed(s)
Guest UserThe bed in this room category was incredibly soft. I suspect it's quite old, as I just sank into it completely, offering absolutely no proper support. I had a terribly uncomfortable night and barely slept at all. I had expected the bedding to be similar to the Marriott in Copenhagen, but this particular bed at the German Marriott was surprisingly uncomfortable. It was nowhere near as comfortable as the twin room I stayed in the following day.
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Price per night from:£104
Posted on May 17, 2026|Classic King Room
Guest UserThe room was very clean. The doorman was helpful and took out the trash, which was a nice touch. The front desk staff, cleaning crew, and customer service were all great. The only thing is they require a 200 euro deposit, which is refunded 7 to 14 business days after check-out, with the city tax deducted from it. I hope my deposit is returned promptly, thank you.
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Price per night from:£86
Posted on May 18, 2026
Anne-Sophie.VThe hotel's location is ideal for visiting Berlin. The front desk staff are welcoming and professional. The room and the hotel in general were very clean.
However, the major downside is the soundproofing. It feels like the window is open even when it's closed, due to the amount of outside noise. The insulation from the corridor is also insufficient; you can easily hear conversations and other guests passing by.
So, if you're a light sleeper or have trouble sleeping, this might not be the most suitable hotel, despite its excellent location.
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Price per night from:£85
Posted on Apr 29, 2026|Studio
FVR - SPAINI recently stayed at this hotel , and I have to say my experience was a real mix of good and bad. I'll break it down clearly so other travelers know what to expect.
Check-in experience
I arrived at the hotel AT 21 PM, which was supposed to be the standard check-in time. To my surprise, there was absolutely nobody at the reception desk. I stood there waiting, thinking someone would appear in a minute.. After a while staff member finally came out from a back office. They looked a bit stressed or overwhelmed.The check-in process itself was rushed and cold.
Coffee in the room – horrible
Another big downside was the in-room coffee. The hotel provides instant powdered coffee – the cheap, soluble type that comes in a small sachet. I made a cup hoping for a decent morning coffee, but it was truly horrible. The taste was artificial, bitter, and had absolutely no real coffee flavour. It honestly tasted like chemicals. In my opinion, a hotel charging these rates should definitely offer capsule coffee (like Nespresso or a compatible system). Powdered coffee is outdated, low-quality, and leaves a terrible impression on guests who appreciate a good cup of coffee to start the day. This is a small detail that makes a big difference. I ended up going out to a nearby café to buy real coffee.
THE POSITIVE POINTS
Cleanliness – excellent
On the positive side, I have to say that the cleanliness of the room was impeccable. The bed sheets were crisp, white, and spotless. The bathroom was perfectly clean – no hair, no dust, no stains. The floors were well swept and mopped. It's clear that the housekeeping staff takes their job seriously and does an excellent job. I felt very comfortable in terms of hygiene and tidiness.
The room itself – fine
The room was fine. It wasn't luxurious or particularly stylish, but it was perfectly acceptable for a short stay. The bed was comfortable enough, the TV worked well, the Wi-Fi connection was stable, and the air conditioning functioned properly. There was enough space to move around and store my luggage. So for a basic, no-frills stay, the room met expectations.
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Price per night from:£90
Posted on Jun 24, 2026
Anonymous UserLet's start with the positives: The location is excellent, right next to the U2 subway station and very close to the U6. If you have the Berlin WelcomeCard, getting around by subway and bus is super convenient and saves you a lot of walking. There's a Rewe supermarket across the street with a great selection of food, and their salad bar and hot food counter are both excellent.
Now for the negatives: The staff were arrogant and rude. I waited in line to check in for almost 20 minutes when a white man just walked up and stood next to the queue, not bothering to line up. After the person in front of me finished, I walked up to the front desk with him. He said the balding male staff member at the desk had called him over. I told the male receptionist that everyone was queuing and should be served in order, but he insisted he had called that specific white man. At this point, another front desk was free, so I didn't argue and moved to that one. This is where it got even more interesting. When I tried to pay the deposit in cash, the female receptionist said they don't accept cash. Isn't it illegal in any country to refuse legal tender? And who says everyone has a credit card? I didn't want any trouble, so I pulled out my credit card, but for some reason, it wouldn't go through. Finally, this female receptionist said her colleague could accept cash, and indeed, the colleague came over and took the money. But if I hadn't asked, they wouldn't have even given me a receipt.
For a hotel costing over 2,000 euros a night, they don't provide bottled water unless you're a Hilton Silver member or higher. The coffee is also terrible instant coffee, the worst among the four hotels I stayed at on this Europe trip. The facilities are old but reasonably well-maintained. In short, besides the location, there are no redeeming qualities.
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Price per night from:£104
Posted on Jul 24, 2024
KathyGomez0615
The room was super clean. The hotel is centrally located. Walking distance from a shopping mall and the train station. We tried ordering room service but we didn’t have a way to do it and when we called reception they basically told us to just look in the room for the menu. We only had a breakfast one. Other than that, everything else was awesome.
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Price per night from:£148
Posted on Apr 21, 2025
Ramom
**Location: 🌟🌟🌟🌟🌟**
Absolutely STUNNING views! Perfect spot for your Insta stories! The surroundings are so breathtaking you'll forget everything else... which might be exactly what they're hoping for! 😉
**Cleanliness: 🌟**
Room roulette! My first room came with a shower straight from a horror movie - just two settings: ”boiling hot” or ”STRAIGHT FROM HELL'S KITCHEN!” 🔥🔥🔥
Had to switch to Room 2 where I was greeted by a previous guest's cigarette butt (free souvenir?) and some tiny roommates having their own little party (pest infestation included at no extra charge!). #RoommateSurprise
**Service: 🌟🌟**
”Complimentary late checkout” = being locked out for 30 minutes contemplating life choices in the hallway! 🚪
WhatsApp ”customer care” moves slower than my grandma's internet! Had to explain basic faucet operation like I was teaching rocket science, and when locked out, had to share ALL my personal info AGAIN. Privacy who?? #WaitingGameChampion
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Price per night from:£119