Doubletree by Hilton Hotels in Kuala Lumpur

Excellent Stay at DoubleTree by Hilton Kuala Lumpur Hilton brand has always been my preferred choice for work trips in Kuala Lumpur — whether it’s Hilton KL, DoubleTree, or Hilton Garden Inn. I stayed in a King Room (no view/partial view, with window). The room was spacious and comfortable, with the signature Hilton bed ensuring a restful sleep. I also appreciated the pillow menu and the transparent bathroom with adjustable curtains. The air-conditioning worked perfectly, keeping the room pleasantly cool. However, the TV channels were limited to local stations and standard movie channels — it would be even better if the hotel upgraded to smart TVs for streaming convenience. Parking is complimentary and shared with Intermark Mall and office tenants. Valet parking is available at RM60. The lifts from the parking connect to the lobby, but hotel guests have dedicated lift access for security — a thoughtful feature. Special thanks to Ms. Sumaiyah for the smooth check-in process and for fulfilling my request for a complimentary birthday cake slice and a 1-hour late check-out. The bellman was friendly and punctual in handling my luggage — overall, the staff made me feel genuinely welcome and valued. Breakfast offered a wide variety of delicious options. The saltwater pool (1.3m deep) and kids’ pool make this hotel a great choice for families as well. Being located within Intermark Mall adds convenience — guests have easy access to a variety of restaurants and cafés, both inside the hotel and within the mall, all at reasonable prices. The location is also strategic, with direct access to Jalan Tun Razak, KLCC, TRX, and nearby LRT/MRT stations, making it ideal for both business and leisure travelers. Overall, an excellent stay that truly reflects the warm Hilton hospitality standard. Highly recommended and will definitely return.

An excellent 5-star stay at DoubleTree by Hilton Shah Alam i-City! From the warm welcome and signature cookies at check-in to the attentive service throughout our stay, everything was top-notch. The location is unbeatable — just a short walk to i-City Theme Park and a nearby mall, making it easy to enjoy the area’s attractions. The hotel itself is beautifully designed, clean, and very comfortable. The staff were professional, friendly, and went the extra mile to make us feel at home. Highly recommended for families, couples, or anyone looking for a memorable and relaxing stay in Shah Alam.

I booked this hotel mainly to fulfil my kids' request for a swimming pool with a water slide — and on that front, it did not disappoint! The pool area was a big hit with them but some not well maintained. I didn’t expect the hotel to be this large, with 5 blocks/wings that are interconnected via bridges. We booked a twin guest room (without breakfast), and to our surprise, the bed was actually queen-sized — bigger than we usually get, which was a pleasant bonus. The hotel also features an arcade and game room, open until 10.00 PM. My kids absolutely enjoyed spending time there after the pool. I had requested a late check-out, and while they could only allow until 1.00 PM (likely due to the school holiday peak), they were kind enough to let us linger around the facilities even after we had checked out and validated our TNG card — really appreciated that gesture. Though our stay was short, the kids had a great time, and we’d definitely consider returning.