Hotels near BTS-Surasak, Bangkok

Disappointed with the cleaning service. Stayed for 4 nights and requested only 2 room services. The first one was fine, but after the second, we returned to find that the bed sheets had not been changed (even though it was already the 3rd day), the towels left on the floor were not replaced, and the floor was not cleaned. Either communication with the guest was poor, or something simply went wrong...

The hotel's location is indeed quite good. There's a 7-Eleven about 100 meters walk away, which is convenient for buying water, snacks, and daily necessities. This is the only thing I was somewhat satisfied with. As for hygiene, it's pretty standard for a Thai hotel – overall very mediocre. I found unidentified hairs and black lint on the bed, but I had brought my own disposable sheets, so I didn't dwell on it too much. I booked a king-sized bed room for 3 nights in advance: a deluxe king for the first two nights and a luxury king for the third. However, for all three nights, the hotel assigned me rooms with two single beds pushed together to form a 'fake' king bed. The mattresses kept sliding, so even a slight turn would shift them, and I couldn't get a good night's sleep for three nights. Even more ridiculous was that in the so-called 'luxury king room' on the third day, the toilet had a noticeably smaller seat, similar to one used for child training. It was incredibly awkward to sit on, caused pain in my backside, and was completely unsuitable for adult use. The most basic bathroom facilities weren't even up to par, making for an extremely poor experience. What made it feel even less sincere was the double standard for amenities: For the first two nights, when we asked the front desk for toothbrushes and toothpaste, we were directly told that the hotel doesn't provide these basic items. Since we had just arrived in Thailand and weren't familiar with the local situation, we chose to believe them. However, when we 'upgraded' to the room on the third night, a full set of toiletries was provided. Clearly, the hotel does have them, so I don't understand their reasoning. I'm a very light sleeper, so when I booked, I specifically requested a quiet room away from the elevator. When checking in, I also used a translation app to communicate this again to the front desk, and they readily agreed. Yet, for all three nights, without exception, the rooms assigned were directly opposite the elevator, and the constant noise of the elevator opening and closing severely disrupted my rest. When I went to the front desk to discuss this, the only reason they ever gave was ”this is the last room available.” It was clear that the needs promised to my face were completely disregarded. As the first hotel we stayed at upon arriving in Thailand, I initially fully trusted the hotel's explanations and tried my best to cooperate and be understanding. However, after staying at other hotels in various parts of Thailand later on, I slowly realized that many hotels treat Chinese tourists with similar excuses and methods: the same perfunctory service, the same buck-passing, the same differential treatment. This accumulated feeling over time is truly awful. We are just ordinary tourists traveling, and when we pay for a hotel, we only hope to receive basic respect and for basic promises to be kept. We don't ask for special treatment, but we also shouldn't be casually brushed off or deliberately inconvenienced. This hotel was disappointing in terms of room type, bathroom facilities, service, and integrity, and it left a very bad impression at the start of our entire trip to Thailand.

had a great 5 nights stay here. it’s in the centre of city. walking distance to main metro line. very relaxing stay

Hygiene: Good, the room was clean. Environment: Convenient for dining, with a variety of street food stalls and Chinese restaurants at reasonable prices. Service: The front desk staff were very helpful. Facilities: The shower water temperature was difficult to adjust, making it hard to maintain a comfortable temperature.

We enjoyed our stay thanks to the hotel’s excellent location, which still felt pleasantly quiet. Around the small pool, traffic noise was noticeable, but overall the atmosphere remained relaxing. The reception staff were helpful and welcoming, and our room was clean and well maintained. One drawback was the lack of power outlets near the bed, which would have been convenient. We were satisfied with our choice 'pas cher'

I stayed there for 2 nights and it was comfortable and clean. What I liked most was the walking distance to the Saint Louis BTS station and the many restaurants nearby. I had dinner at Pref restaurant which is opposite the hotel. Highly recommended too for the atmosphere as well as the food. For those who are driving, please note that parking lots are limited. Better to reserve and check with the hotel if you intend to park overnight. Other than that, it's definitely value for money.

Almost every time I visit Bangkok, I stay here. The hotel's location is super convenient, right outside Surasak BTS station. There's a 7-Eleven downstairs, which is great for grabbing supplies, and a few local food stalls nearby offering delicious and affordable food. Plus, it's only one BTS stop to Saphan Taksin, where you can catch a boat at Sathorn Pier to watch the sunset, visit ICONSIAM, Chinatown, Wat Arun, and the Grand Palace – all very accessible!

Overall, it's pretty good. This place isn't too far from ICONSIAM. I tried walking to the pier and then taking a boat across to ICONSIAM; of course, you could also choose other transportation options. The room itself is decent, though I wish the lighting was a bit brighter. Be careful not to turn on the faucet in the sink too much, or water will splash onto your clothes – that could definitely be improved. The swimming pool is on the 7th floor and is open until 11 PM, so you don't have to worry about missing out on a swim if you get back late from exploring. The front desk was very helpful with check-in; even if you don't speak English or Thai, it's fine because they'll translate and show you directly in Chinese, so no worries there. Breakfast is on the 6th floor and is also quite good.

A clean bed, if you come with friends and family it's fine the rooms are big enough, location is close to the subway few shops near by but still do need to walk around fortunately it's silent until you turn on the air-conditioning it's a bit noisy and the shower water pressure a bit slow. Was told to place a deposit of 500 for the key card and any inconveniences, over all is fine for a few days to unwind.

Excellent stay! We had a wonderful experience at this hotel. The reception and all staff members were incredibly friendly, welcoming, and genuinely helpful at all times. The hotel was spotlessly clean and extremely hygienic, which made us feel very comfortable throughout our stay. On top of that, the location is absolutely perfect — convenient and ideal for exploring the area. Highly recommended, and we would definitely stay here again!