Luxury Hotels in Bali

"I initially thought this was just another Instagrammable hotel. To be honest, I was a bit disappointed upon check-in, as the service didn't quite measure up to what I've experienced at Ritz-Carlton Reserve. The room's location was just average, with many obstructions in front. I checked in on my birthday but wasn't offered a free room upgrade. The hotel wasn't crowded during my two-day stay, and the low guest density was quite comfortable. However, room maintenance was mediocre; there was a damp smell when I entered, frankly, it felt quite old. Also, the bathtub water didn't get hot enough for a proper soak. What truly deserves high praise is the unlimited complimentary laundry service, and the 24-hour in-room dining, available once a day, which was incredibly convenient – you just scan a QR code to order. Each person gets 2 drinks and 3 food items daily. The portions were ample, and the taste wasn't as bad as some people claim (for a Cantonese palate, it certainly wasn't unappetizing). The design and maintenance of the public pool were also excellent. I asked the manager, and he said the cliff elevator will be open in June, so future guests are in luck! Currently, they offer transportation to two beaches as an alternative, but I'd advise against it! It was super crowded, and the service was terrible – this was the only part of the trip that felt like a letdown. We wasted over an hour on two separate occasions and waited for half an hour standing at that Sunday Beach. In short, staying at the hotel is definitely better than venturing out. And don't worry about food; if you don't feel like eating at the restaurant, you can order takeout. Just inform your butler, and they'll deliver it from the hotel lobby to your door. The most important thing: tip generously (100k every time) and write down your wishes (even with limited English), and they'll usually be fulfilled. For example, asking for bags, toiletries, small gifts, etc. I also received a birthday amenity, a cake, and an aromatherapy diffuser. All in all, I was genuinely surprised and am already looking forward to my next stay!"

"Stepping into a place that has gracefully carried its spirit for nearly 38 years into today was truly an unforgettable experience. Amandari is not just a resort; it is a timeless masterpiece, perfectly harmonized with nature and set in a setting that feels nothing short of miraculous. The villas are breathtaking—every detail thoughtfully designed, offering a sense of privacy, serenity, and understated luxury. From sunrise to sunset, each moment feels like a carefully painted scene, where nature and architecture exist in perfect balance. What truly elevates this experience, however, is your exceptional team. The genuine warmth, attentiveness, and professionalism of every member create an atmosphere that feels both refined and deeply personal. The culinary experience is equally remarkable—each dish reflecting a perfect blend of local character and world-class sophistication. In every sense, this was not just a stay, but a journey—one that touches the soul and leaves a lasting impression. Our hearts are with you. Thank you for this extraordinary experience."

"Stayed at Mandapa, a Ritz-Carlton Reserve with my family. The hotel lobby is grand and absolutely stunning! Our room was spacious, and the bedding was clean and comfortable. We received delicious welcome fruits and snacks, and there was an ample supply of drinking water. Our Chinese butler, Nessa (Honghong), was incredibly helpful during our two-day stay! She was always responsive to our requests, replied promptly, was understanding, patient, and provided attentive and thoughtful service. It happened to be Mother's Day, and Nessa helped my son fulfill his idea of surprising me. I received beautiful flowers, a cake, and a thoughtful card from the hotel! The Indonesian restaurant's breakfast spread was fresh and abundant, offering both buffet and à la carte options. The staff were proactive, polite, and friendly! Nova was particularly understanding; seeing that I liked mangosteen but wasn't sure how to open it, she kindly prepared it for me and brought it over. It was a truly heartwarming gesture! Overall, our stay at the hotel was fantastic. I would definitely recommend it to my friends and family!"

"Book the best valley-view room type! The basic rooms are at the bottom of the valley with average views, and they tend to be damp with cold pool water. The upgraded rooms are halfway up the mountain, offering excellent views, fewer insects, no dampness, and a constant 40-degree (Celsius) heated pool. Dinner has a lot of vegetarian options. The spa has a great ambiance and excellent service. The hotel staff are wonderful, and you can even spot many small squirrels. It's a perfect secluded getaway, a truly unique experience worldwide. Highly recommended! (Be cautious if you're particularly afraid of insects.)"

"Our stay was excellent, and our butler, Jerikho, provided incredibly thoughtful and attentive service. Knowing we had a late-night flight, he kindly arranged a complimentary late check-out for us, which was a very warm gesture. The villa offered beautiful views and fantastic privacy, making our stay exceptionally comfortable. We look forward to returning!"

"This hotel is close to the black beach, the scenery is very beautiful, and there is a rice field view on the other side of the hotel, which is refreshing. The hotel's service staff is very warm, there is Chinese customer service, we have to participate in the hotel's paid activities, Chinese customer service also gave very effective and pertinent suggestions, recommend activities suitable for this season, it turns out that the waterfall hiking activities are very good, thank you very much. The hotel's restaurant has a service staff named Eri, the service is very thoughtful, let us feel the simplicity and enthusiasm of the locals in a foreign country. The hotel's pick-up and drop-off service is very good, and the drop-off service is full of details. But it is a pity that the cashier at the front desk of the hotel SPA is not very friendly to the Chinese. The whole poker face let me sign. The Chinese name I signed asked to sign the English name. This required me to cooperate. I didn’t expect her to speak Indonesian. Bad, just recorded by my translation software, This is intolerable! I read Xiaohongshu before and said that Indonesian hotels have discrimination. I didn't expect to be met by myself... a bit speechless. Reflecting the situation with the hotel and Trip.com , I still pay attention to the solution, but in fact, I am a little sad. I think of the warm and thoughtful service of other staff. I don’t want to deny a hotel because of one person, but I hope that this time is not pleasant. The hotel attracts attention. Don't let Chinese like me encounter such situations, affecting the mood of vacation. In addition, the hotel's beach is not a private beach, there is a stray dog, often looking for food on the beach, if you see this comment, you go to this hotel, remember to give it some food. This little yellow 🐶 is very friendly and a bit sticky. Its appearance also brings a lot of joy and good memories to my holiday. Thank you for your kindness. ～❤️ Trip.com platform, in the process of handling problems, very professional and patient, emotional value is full, like."

"It is hard to imagine a hotel that costs RMB 30,000 per night. I was scared to death by this hotel. I didn't sleep all night with my three-year-old child. I called the hotel front desk for four hours but no one answered. It was so hateful. When I needed help, no one answered the phone. I contacted the hotel front desk of the world's top luxury hotel but no one answered. I wanted to call the police but I thought it was better to have less trouble in Bali. Chinese people are really ripped off abroad. The hotel rooms are old and the same as those of Chinese three-star hotels. I posted it so that more Chinese customers can see it. Avoid danger and pitfalls"

"Random thoughts about Potato Head Bali!!! 1. The hotel can add an extra bed. If three people are staying, just book for three, and the hotel will set up the extra bed for you, which is very nice. You'll also get breakfast for three! Upon check-in, each person receives a stainless steel cup, and when you leave, they give you a bracelet, haha. 2. Definitely remember to bring a filtered shower head!!! The water quality at Potato Head is really bad; you'll basically change the filter every day. Please use bottled water for brushing your teeth, not tap water. You don't want to get sick from dirty water. 3. You MUST watch the sunset at the hotel!!!! There are two spots with daybeds for sunset views: one is their beach bar, and the other is their seafood and Western restaurant. The steak and prawns at this restaurant are delicious! If you like a lively atmosphere, go to the beach bar, but I chose to eat at the Western restaurant and asked the staff to reserve a scenic daybed for me. After a delicious meal, I lay down comfortably to watch the sunset. I recommend calling ahead to reserve a daybed. The service staff are very friendly, and since the Western restaurant already includes a service charge, you don't need to tip extra. 4. The hotel's breakfast is à la carte. Personally, I think the fried rice and egg salad croissant are the best. The others are just okay because I'm not a fan of Western breakfast. Also, their iced Americano is too sour for my taste, haha. 5. I want to compliment the hotel's daily cleaning service. Two young men took care of it; they were very quick and thorough, so I gave them an extra 50,000 Indonesian Rupiah tip! 6. Important! Calling a taxi through the hotel is quite expensive. You can use Grab yourself, but if you do, the car can't enter the main lobby area. You'll have to walk out to the main road to catch one. Alternatively, you can call for a shuttle. It's actually a short walk, but if you have luggage, definitely take the shuttle. However, if you're taking a taxi *to* the hotel, just tell the driver you're a hotel guest, and the car will be allowed in. 7. If you need a late check-out, inform the hotel in advance. Standard check-out is 12:00 PM, and extending by about an hour is usually fine. Remember to communicate with the front desk beforehand!"