Hotels near Ed Sullivan Theater in New York

If it wasn’t for the location I wouldn’t have stayed at this hotel. That’s the only going for it. Scaffolding was put up outside our windows and guys could look right into our room. No prior warning of this was given and no discount offered for the inconvenience of opening my blinds in my pjs with a workman outside my window staring right back! The hotel keys don’t work every time you leave the room. Excuse given was that they are too close to mobile phones but mines wasn’t and it still didn’t work! Heating. Room was frozen and when asked for someone to look at the heating I was told that they don’t switch heating on till November! As a guest paying over £250 per night I would expect a better attitude than this. Some others must have also complained because next day it was switched on. We haven’t really used any of the facilities but none were open anyway. This hotel does not say 3 star to me. My first trip here and I don’t think it’s made a good enough impression for me to come back

This is a perfect location across from City Center and perfectly located to walk around the Broadway area; simply elegant for a fair price. I’ve stayed here before and look forward to coming again. This Isa perfect for a more extended stay - comfortable with a fridge & microwave.

It seems like a really comfortable place to stay for the price. It was so nice to see the night view of New York and be close to Times Square. Overall, the room was comfortable and nice.

I had an 1 night enjoyable stay. The front desk was very pleasant and got us settled in right away. The elevators go directly to your floor which was nice. The room was clean, and nice decor. The room was small , but i didn't mind. The bed was comfortable and plenty of soft pillows. I really liked the shampoo products that were in the shower. The toilet and the shower were seperated by a sliding door that did not go to the ceiling. You can defineltly hear the person in using the toilet. The shower had a tinted glass, but the the body silluette could be seen for sure. I was with my husband , so I didnt mind as much with this privacy issue, butI would have preferred a bathroom with a full door to the ceiling. for added privacy. A girl has to leave her private bathroom matters to her guy's.imagination. All in all is was a nice stay... walking distance to everything. Check out was easy and staff was very nice. would surely stay there agian.

The rooms are super clean, but unfortunately extremely loud. The windows are not insulated and leaky, as is the room door. The people passing by or showers/TVs from other rooms are as loud as if they were in the room itself. We couldn't really sleep through the night for 7 nights because of the noise. The staff seems disinterested. The toilet didn't work and was only repaired within 12 hours after repeated requests. Nevertheless, extremely clean and modern hotel. The location/area seems threatening at first glance, but we never felt unsafe. We wouldn't book again because of the price and the noise. It's about a 9-minute walk to the metro. The F Line takes you quickly and easily to Midtown without having to change trains.

Stayed 4 nights in 2 rooms, both with two double beds. Me and my oldest son in one room, my MIL and youngest son in the other room. Rooms were clean, staff were very helpful and friendly, and location s great—very close to Times Square. We had never been to NYC and had a wonderful time. We would definitely stay here again! Other reviewers complain of extra charges and problems with refunds—this is because they booked through a 3rd party site (like this one) and did not read the fine print. All NYC accommodations have a bunch of additional taxes and charges and they are the same no matter which hotel you stay in. The difference is that some hotels advertise the daily rate including an estimate of these charges and some don’t. Additionally, agreements may vary when using a 3rd party site (like this one) vs booking through the hotel’s website. Also, it’s NYC—all accommodations are small and compact. Plus, you’re there to see the city, not hang out in a hotel room all day. Lastly, the hotel doesn’t advertise a continental breakfast and why would they when just out the door are dozens of affordable places to grab a bite.

We are staying here for 3 nights, so far we have only had one night but it is more than enough to write this review. The hotel is very tired and in need of a major upgrade. At check-in yesterday evening we struck the rudest woman I think we have ever come across. It forced me to become very short with her, which I must say I was disappointed in but it had been a huge day of travel at that point. A welcoming persona is needed, no matter what. The room has plenty of space but was dingy. We were fortunate to have a nice city view. However, there is no soundproofing, so you hear every horn, siren and idiot on the street, and we were on the 9th floor. We could also hear the TV next door, hence earplugs are essential at the Belvedere. They probably should supply them as standard! There are two main lifts but only one was working. Just hopeless to get a lift down. Others have alerted to this mess. There is a third lift at the end of each floor. We had a bit more luck there, still, had to take the stairs down several times. The AC units are noisey, as many have said. Again, the earplugs are needed. At the moment, there is an air drying machine blasting the hallway outside our door. The smell out there is like vomit. Something must have gone on but the noise is horrific. It is only about 5pm, heres hoping it wont be all night. Others have said the hotel would struggle to meet its 3 star rating. From someone who has travelled the world, stayed in many 3 star hotels and submitted hundreds of reviews, it is not a 3 star hotel, two at best. The big positive is the location. It is close to Times Square and subway stations, plus walking distance to many shops and attractions. For the cost, you could do much better. Look elsewhere.

I booked into the Marriott for 3 days over New Year's Eve. Based on the hotel star rating and the price that I had to pay for that period of time, I was expecting a certain level of service standards. Unfortunately, what I found was that the housekeeping of the hotel seemed to be dysfunctional during that period. I requested at the front desk on New Year's Day at 1pm to have my room made up as we slept in late for the day since we were out late the night before. The front desk confirmed that they would get it sorted. However, when I got back in the evening, no housekeeping was done for my room. Additionally, the general cleanliness level of my hotel level was lacking on the day. At the general lift area, I saw some Cheerios cereal spilled by kids the night before. It was still there on New Year's day evening and not cleaned up. As for the dining options, the hotel mandated a $30 fee that we could convert into food spend. We decided to spend it on the Level 8 Broadway Lounge. We found the food quality inconsistent. On the first day, I ordered a decaf coffee. It was good and the quality was great. On a different day, the decaf coffee was watered down and really bad. I must however commend them for their good handling of the re-entry of guests back into the hotel after midnight. The queue moved fast and they provided water at the entrance to all returning hotel guests. Overall, I would not be booking the Marriott Marquis in New York ever again because of this experience. It was a real let down as the Marriott hotels that I had been to in other parts of the world had much higher standards.

We had a 6/F room with two double beds. View was of another building but we didn’t care about that as we were only staying for two nights. To give an idea of how small the room is; we had three big suitcases and there was not enough floor space to open two of them and walk around. Cons; The room is very basic - no free drinking water, no pen or pad, no slippers, no tissues in the room. The towels were thin and the hairdryer was weak. One of the poles on the curtains had been pulled off and left in a corner. There is a Keurig coffee machine but only paper cups and no spoons. Walls are thin, can easily hear other guests talking and closing doors. Bath tub had no plug. Check your bill. They charged us for the breakfast when it was already included in the room rate. Front desk said it will be credited back onto the card so we will wait and see. Pros; The shower pressure is good and the bathroom and carpets looked new. The beds were firm and comfy. The room overall was clean. The staff were friendly. There is a safe. There is a fridge but it’s empty. Breakfast was surprisingly decent. Cereal, bagels, eggs, French toast salad/cheese and lots of coffee. Our room rate included breakfast. If it didn’t I would have gone out to a local diner instead.

We stayed here for a week in May and loved it! We were nervous after reading negative reviews but really can't understand what reviewers were complaining about as that was not our experience at all. As 3 females travelling we always felt safe here - Central Park was 10 minutes one way and Times Square was 10 minutes the other way, it's a perfect location. We loved the view from our room at night time when New York was all lit up. Our room was spacious with a big bathroom, always well stocked with plenty of towels and toiletries. The little kitchenette was very handy when we bought drinks and groceries, or took boxes up from breakfast. Talking of breakfast this was fantastic - a huge room with plenty of seating and a massive array of fresh food always being restocked by the plenty of staff milling around answering any queries and cleaning up. There was a gentleman who was always clearing away tables and emptying the bins and was friendly and helpful. He obviously loved little kids and would pay special attention to families who were juggling their kids while also trying to have breakfast. A couple of times we saw him produce a packaged cookie from his back pocket to give to a little one and their little faces lit up and the parents were always so pleased that someone was paying attention to their kids - we thought this was lovely and such a personal touch. We've read other reviews that the breakfast room was too small with a limited range but that is not the case at all - it was brilliant - best of all they provide boxes so that you can take foodstuffs away with you which we did all the time and could then store in our in room fridge. We never saw the cleaners but they did an amazing job and twice they did our washing up! We never had that before and it was a pleasant surprise as we were intending to do it when we got back in the evening. The front desk staff were friendly and helpful and one young lady receptionist always gave us a wave and a smile as we passed by as she recognised us after a couple of days, though she always struggled to understand our English accents! The concierge guys were brilliant and so helpful. I can't remember their names except for the one with a film star name - Orlando. They answered all our annoying tourist questions and one of the guys, when we asked about a cab, took us up to the corner and used his whistle to stop a cab, opened the door and sent us on our way - such a nice personal touch which made us feel cared for. The air conditioning in our room was very effective and was not noisy at all so maybe the people who mentioned it were just unlucky. Yes the elevators did make a noise but not that you couldn't sleep. We loved New York and would like to return and will definitely stay here again - I would 100% recommend staying here.