New Hotels in Xi'an

"My spontaneous family trip led us to the Hilton Garden Inn. Xi'an has quite a few Hiltons, so make sure to check the exact name and address. This one is near the Bell Tower, offering a quiet retreat in a bustling area. It's a renovated old hotel, so there was some ongoing construction. Upon entering, there was still a slight renovation smell. However, they didn't do any construction at night, so it didn't really bother us since we were out exploring during the day. Before checking in, they asked about our preferences. We like quiet rooms, so they arranged a corner room for us, a bit further from the elevator and relatively good for sound insulation. The breakfast restaurant was excellent, with a variety of snacks and dishes that rotated daily. The only downside was that it could get very crowded during peak hours, and you might have to wait for a table. The restaurant is also quite narrow, so if you're seated near the entrance, you'll have to walk back and forth a lot to get food. As the hotel adds more rooms, the restaurant might need to be expanded overall. What delighted me most about this hotel was the free laundry room! After a few days, I took our worn clothes downstairs, and they were clean, fragrant, and warm within an hour. It was fantastic! It saved me from the laundry pressure of unpacking after getting home, haha! Regarding housekeeping, the standards varied. The first night's housekeeper was very meticulous. She noticed what we used and replenished it, put out three towels since we had a child, and even left a spare tissue pack when ours was running low. She even placed my child's plush toy in the bed for a 'rest.' However, the housekeepers on subsequent nights were a bit less attentive. Cotton swabs weren't refilled, they didn't notice the toilet paper was almost out, there were still hairs after the bathroom was mopped, and drinks were only replenished if we'd already finished them. These are minor details and didn't affect our stay much. The bedding, duvet covers, and pillows were all quite good, and the memory foam pillow was excellent for neck support. For transportation, there's a bus stop right outside. We mostly used the bus or taxis. The subway station was a bit far, and we weren't keen on walking that much. If you turn right and walk about 100 meters down Juhuayuan Street, there's a post office where you can send postcards. A bit further, if you turn left, there's a Zheng Yuanyuan (a massage place) to relieve travel fatigue. Across from Zheng Yuanyuan is a Zhao Yiming (a snack shop), essential for satisfying cravings! There aren't many dining options directly nearby, but diagonally opposite, there's Wei Ji Liangpi and Hutuji Shaanxi Cuisine, which are both good. About 50 meters to the right is Xi'an Restaurant. For a wider variety of food, I'd recommend the Muslim Quarter, where you'll find old established shops for Pao Mo, soup dumplings, and Biang Biang noodles, haha. There are also 'bouncy cars' (electric rickshaws), so you can just call one to pick you up when you're tired from exploring – super convenient. Well, that pretty much sums up my travel diary! The hotel front desk service was also excellent. They were clear-headed, answered all our questions, and were very responsive to our requests. I'd definitely recommend this hotel to friends visiting Xi'an!"

"This guesthouse truly exceeded my expectations! The courtyard is elegant and atmospheric, with lovely little lanterns and a meticulously arranged fish pond that's perfect for photos. The room was clean and tidy, the bedding soft and comfortable, and the bathroom's wet and dry separation was very well done. The overall style is cozy New Chinese, with thoughtful details everywhere. It was a really comfortable stay. The service was attentive, and it's super great value for money. I'll definitely choose this place again next time I visit!"

"I have to give a huge shout-out to Ricky Du, one of the staff members! He was incredibly patient, kind, and friendly. Our conversations felt so natural and personal, not at all like a rigid procedure. He even thoughtfully introduced us to the surrounding area and local delicacies. A big thank you again to Ricky Du! I secretly snapped a photo of his name tag, hoping his supervisor sees this! As for the hotel environment, it's absolutely fantastic. It's truly an oasis of calm amidst the bustling city."

"I stayed here for a business trip, and also managed to squeeze in some sightseeing. The location is super convenient, making it easy to get around. Check-in was incredibly smooth, and the service was very efficient. They even offer free luggage storage, which was a lifesaver since my high-speed train was leaving late. The front desk staff were so thoughtful; they offered to store my bags for free and even gave me two bottles of water. The service truly was excellent. The hotel's cleanliness was also top-notch; the room was spotless and fresh, and the bathroom had no standing water or unpleasant odors. The mattress was incredibly comfortable, and their pillows were an absolute dream – a fantastic experience overall! I highly recommend staying here."

"The hotel's facilities are excellent, and the front desk staff are incredibly warm and welcoming. I genuinely recommend it; it was much better than I expected. The hotel's location is also very convenient. They even helped with my luggage when I checked out. The hotel is very close to all the main attractions, making getting around super easy, and it's right next to a subway station. The room cleanliness was also exceptionally good and tidy, and the front desk service was very enthusiastic. The hotel is in a prime location at the Bell Tower, right next to a food street, and it's only a five-minute walk to the Bell Tower itself. The location is truly superb."

"A clean and comfortable hotel with everything we needed for our stay. Check-in was quick, and the staff were very friendly and welcoming. We stayed in a room for three adults with street-facing windows. As we were on the 3rd floor, there wasn’t much of a view, but this wasn’t a problem for us. The beds were comfortable, and the room had a kettle with tea and drip coffee. There was no refrigerator. The location is a big plus — many of Xi’an’s main attractions are within easy reach, and the metro stations are also close by. Overall, a very pleasant stay and a convenient place to explore the city."

"The room was very clean and the staff were incredibly helpful, which made for a very comfortable stay. I highly recommend it to everyone!"

"I chose the Hilton Garden Inn for my business trip this time, and the experience was absolutely fantastic! ✨ The hotel's location is super convenient, making it easy to get around and find places to eat. Check-in at the front desk was efficient, and the service was warm and attentive, with quick responses to any requests. The room's cleanliness was impeccable; every nook and cranny was spotless. The mattress was incredibly comfortable and helped me de-stress, and the nights were very quiet, completely undisturbed by outside noise, allowing me to sleep soundly until morning. The bathroom had a great wet/dry separation, and the toiletries were of good quality. The self-service breakfast offered a rich variety, with both Chinese and Western options, and the fruits and pastries were fresh and delicious. The hotel also has a laundry room with dryers and a gym, which is very friendly for business travelers. Overall, the facilities are well-maintained, and it offers great value for money. It's suitable for both business and family travel, and I've already added it to my list of regular stays. Highly recommended!"

"This hotel is super convenient, located less than 100 meters to the left after exiting Gate A of Gulou Station on Xi'an North Railway Station Metro Line 1. If you have luggage, you can take the elevator directly to the reception desk to check in. The street outside the hotel is full of food options, including street vendors selling various snacks, so you definitely won't have to worry about finding something to eat. The hotel also offers robotic delivery for takeout, which is very convenient. It's very easy to get to the Bell and Drum Towers and Yongning Gate City Wall from here. In the mornings, various tour buses pick up for day trips right outside the hotel."

"First of all, the air conditioner is bad and there is no hot water! Why did I give a good review because the two girls I left at four in the morning had a good attitude and sent a souvenir and breakfast! But the problem I reported was that the hotel has not dealt with it! I think I am staying in a hotel to sleep and rest. Even the basic facilities and equipment can't be provided. Why are you still operating normally? I don't understand! Then you really said on WeChat that you must come to hot water in the morning. I can't take a shower when I leave! I hope you respect any guest who comes to the store! I gave this praise to those two girls! I really don't make up for my bad stay experience with 10,000 words in the hotel."