Spa hotels in Haikou

The mattress has a soft and a firm side, which was perfect for my back problems! The water pressure in the bathroom shower was excellent – super good! The personalized service was exceptional; Sherry, the Assistant Manager in the lobby, deserves special praise. She noticed I hadn't come to the restaurant for breakfast one day and proactively messaged me to ask if I needed breakfast delivered to my room. It truly made me feel at home! The buffet restaurant's service was just okay, and the food quality could be improved.

This hotel experience was fantastic! The room was spacious and bright, with brand-new, smart facilities. The bedding was incredibly comfortable; I slept like a baby. The staff were warm and attentive, and the breakfast was rich and delicious. The pool was the cherry on top, and there's also a large dog-walking garden that's absolutely stunning at sunset.

This summer, I took my family and kids on a trip along the eastern coast of Hainan, starting from Beijing. Our first stop was Haikou. After comparing several hotels, we chose Pullman. We initially planned to visit Qilou Old Street, but due to the rain, we drove directly from the airport to the hotel with our rental car. The front desk staff were warm, polite, and answered all our questions. Although the hotel's exterior and room facilities aren't brand new, the river view from the window was beautiful, and the courtyard was lush green. Eating breakfast while surrounded by the tropical greenery was very pleasant. The buffet breakfast offered a wide variety of dishes and drinks, all to our liking. While not perfect, I would still consider staying at the Pullman again on my next visit to Haikou.

My partner and I stayed at this hotel for a romantic getaway, and I have to give a special shout-out to Helen at the front desk. We were a bit tired from our journey, but Helen was incredibly gentle and patient throughout the entire check-in process, which was handled quickly and efficiently without any unnecessary delays. We weren't very familiar with the local attractions, so we casually asked for some recommendations for food and sightseeing spots. She didn't just brush us off; instead, she thoughtfully suggested some local favorites that actual residents frequent, helping us avoid overcrowded tourist traps. Later, when we went back to the front desk to ask about luggage storage, she continued to respond with a smile, never showing any impatience. Our romantic trip for two got off to a wonderful start right from the moment we checked in. The thoughtful service significantly enhanced the happiness of our journey. We'll definitely choose this place again next time we visit.

My business stay at the Regal Haikou Coconut Grove International Hotel was absolutely fantastic! The hotel's location is superb, right next to MixC shopping mall and within walking distance to Evergreen Park, making getting around and shopping incredibly convenient. The fully smart-equipped room was spotless and tidy, with soft and comfortable bedding. The dim sum on the third floor was authentically delicious. A special shout-out to Supervisor Li at the front desk – she handled my check-in efficiently and quickly, patiently answered my questions about my itinerary and parking, providing detailed and thoughtful service. She was gentle and polite throughout, and overall, the value for money is outstanding. I'll definitely choose this hotel again next time I'm in Haikou!

The facilities are decent, but I'm deducting points for two things. First, as shown in picture 1, a staff member told me I needed a swimming cap after I got into the pool, which I completely understand. I immediately left the main pool and played with my child in the kiddie pool. However, half an hour later, a group of people arrived, and two men among them were happily playing in the pool without swimming caps. The staff member was right there but didn't say anything. What's the deal? Double standards? Second, after checking out and about to get into my booked Didi, the front desk stopped me, saying my room payment had been mysteriously refunded and I needed to pay again. Although their attitude was good, why did it take three days, and they only noticed it when I was checking out? Luckily, my Didi driver was very nice and patiently waited a few minutes.

Our anniversary stay at the Ritz-Carlton Haikou was fantastic! Having our butler, Winni, made the experience even more comfortable. She was incredibly attentive and thoughtful throughout our entire stay. The room decorations were so meticulously done and exceeded my expectations; my girlfriend absolutely loved them! The complimentary small gifts and custom room key cards were also very exquisite. Breakfast was English style, and they helped us with drink arrangements. The drinks at the bar were just okay, but the 'all-you-can-eat' at Tin Lung Heen was absolutely delicious 😋. We'll definitely choose the Ritz again next time we're in Haikou.

🌻 I stayed at the Marriott Hotel for my vacation in Haikou. A butler proactively contacted me before check-in, and the check-in process was smooth upon arrival, with the staff introducing the hotel's services. The hotel's location is excellent, with a beach nearby and adjacent to the convention center. It's about 3 kilometers from the duty-free city, with a fixed shuttle service daily. 🌻 My room was on the 7th floor of the West Wing's executive level. The room was spacious, facing the sea with a balcony, offering panoramic views of the hotel. The bathroom had both a shower and a bathtub, with stable water pressure and temperature, making for a comfortable shower experience. Toiletries were complete and of good quality. The 8-foot king bed ensured a good night's sleep. Housekeeping was good, and supplies were replenished promptly. Some of the electrical outlets in the room were a bit old. 🌻 The lobby is on the 3rd floor, and breakfast is served at the Western restaurant on the 1st floor from 6:30 AM to 10:30 AM. The food variety was rich and delicious, featuring local delicacies and catering to international guests' tastes. The restaurant also provided baby cutlery. Both the Chinese and Western restaurants offer full-course meals. 🌻 The hotel facilities are comprehensive, including children's and adult swimming pools, and a natural hot spring. During the summer holiday, there were many children and various activities. Guests on the executive floor can enjoy executive benefits, such as afternoon tea from 2 PM to 5 PM at the executive lounge on the 8th floor, light snacks from 5:30 PM to 7 PM, and drinks served until 10 PM after dinner.

Huge thanks to the lady in the first picture who upgraded us for free to a 180-degree sea view room! My child was absolutely thrilled. It was even on the executive floor, and the room had a dehumidifier and a capsule coffee machine, and it was so quiet. The room was clean, and the bedding wasn't damp. Since we were extending our stay, we requested no housekeeping on the second day and were even given two complimentary milk teas. Just staying at the hotel was enough to have a great time; there were little squirrels, bunnies, ostriches, and peacocks, a huge children's splash pool, and an Instagram-worthy infinity pool. The hotel grounds are also beautifully landscaped. There's a gate behind the infinity pool that leads straight to the beach, and you need to swipe your card to enter, which prevents non-guests from coming in—very secure. You can even have food delivery brought to your room by a robot, so you can pretty much just relax. The buffet at Tian Yuan Hui is genuinely delicious, but it's only available on weekends. On weekday evenings, you have to go to Hua Wei Xuan Chinese Restaurant, where the dishes are also tasty, but a bit pricey and service can be slow. The hotel offers free airport transfers, and the gentleman in the last picture was also very kind, making check-out a pleasant experience. I really love the Haikou Greenbelt Hilton and will definitely be back; we didn't want to leave. Oh, and while the breakfast selection isn't huge, everything is delicious, especially the freshly made Hainan noodles – they were the best I've had at any hotel during my time in Hainan and Sanya.

Service ❤️: Excellent, the front desk staff was very welcoming. When we arrived, it was raining heavily, and the front desk staff gave all their umbrellas to guests, which felt very customer-centric. They also told us that even after checking out, we could still enjoy the afternoon tea. Haha, but we were in a hurry and didn't get to try it. Facilities ❤️: The room was pretty good. I initially thought the window would be very small, but when I got there, it was perfectly acceptable, though there wasn't much of a view outside. However, I do have a small suggestion: the motion-sensor night light was a bit disruptive to sleep... because sometimes when I turned over or stretched an arm, the light would come on... Thankfully, it wasn't super bright. Finally, the breakfast was delicious! I had two bowls of that starch with the special sauce.