Find 4-Star Hotels in Cologne

We had 5 rooms during Orgatec Exhibition. Hotel was new, employees were kind, breakfast was good and in general it was a clean hotel. It is not in city center but really easy to reach Rudofplatz or Heumarkt with 2 Tram Lines and it takes only 5 stops. Also there were some restaurant and supermarkets around for our needs. Therefore we enjoyed our stay in hotel. Only thing which was negative, you need to inform reception each morning for cleaning rooms. Otherwise it was not cleaned. (we are not informed about this during check-in so we learned that after first day) Despite we informed that for each day, second day of our stay 2/5 rooms are not cleaned. Except this, it was all well clean

Excellent location opposite the cathedral and very close to the main station. I had a single room on the top floor that had a balcony with an amazing view. Only negatives were no tea or coffee making facilities in the room and the reception staff downstairs were not particularly smiley or welcoming. I hadn’t paid for breakfast in advance but they should still have mentioned it to me as an option when I checked in.

I’ve had a wonderful stay at the Rescidence Hotel. Staff was very friendly and kind, the room was clean and there was enoough space for 2 persons. The bed was a bit hard for my preference but we stayed for just two nights so it was ok. The location of the Hotel was perfect, between the bars/pubs and the centre. Allthough the busy environment, we were not bothered by noise. I would definitely visit this Hotel if i’m going back to Köln.

Stopped in May 2019. Considered Cologne as a point for basement. Hotel is not from cheap but very good rooms (only not to take the most budgetary). Comfortable bed. Good furniture.Not far from the cathedral. In foot shopping availability. Breakfast at 4. opposite (I think in the building new hotel) parking (2 level) for 4 days - 50 euros. But for some reason all the time the lift was barracked. All the time I had to call for support or go to the resepshne.

Something’s wrong with the air conditioner. The room is super duper hot at night. We cant sleep throughout the entire night.

Had a wonderful 3-night stay at this lovely property. Located just a stone’s throw away from Köln Messe/Deutz station, which was very convenient for us who travelled directly from Frankfurt Airport. Its surrounding was peaceful and quiet. Checking-in by Clemens was a breeze. Clemens was friendly and answered all our queries with patience. He also gave us helpful information on dining options in the vicinity. Our courtyard facing Studio room was spacious and quiet, had every amenity we needed for a comfortable stay. We used the washer and dryer every night and it was definitely a great to have. USB charging ports and power points could be found on both sides of the bed and at sitting area. Internet speed was fast. Was able to screen mirroring with my device and hence we were able to enjoy watching Netflix on the big TV screen. Daily housekeeping had also done a wonderful job of keeping our room clean, replacing our used towels and replenishing the laundry detergent. There was a small indoor pool but we didn’t have the time to use it. Our room didn’t come with breakfast, but we did try it out on one morning. Found that it was a tad overpriced at €22 as the spread wasn’t big and choices were pretty limited, the only disappointment we had of this property. Overall a fantastic stay and is value for money. Would strongly recommend this property to anyone who is visiting Cologne.

Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko

This was my first time back since my military days and having travelled through Germany in the 3 years I was here, I haven’t changed my opinion that Cologne is the best city to visit. This time I was here for the FIBO fair and stayed at the Mercure for the first time. As expected it was first class and the hospitality of its staff was impeccable. The hotel is out to the west which means a 20-30 minute tram ride into the main area around the cathedral and river but once you master the payment system you will enjoy the experience, with the trams being on time throughout. The only criticism is that being a fitness person and witnessing others like me staying at the hotel, the gym was poor consisting of only 3 cardio machines in a tiny room. A small set of dumbbells would be a welcome addition and would have justified a 5 star instead of the 4 I have given. Otherwise well done to all the staff for a highly enjoyable stay. Alan & Carmen Curry

The check-in could be more swift and in a slightly more polite tone. The smallest room has plenty of space for one night, the bathroom could be more functional with more storage options, the shower is amazing. The unpleasant surprise came the next morning when breakfast was ”delivered”, which is to be taken literally as it handed out in a cartonage box. Inside were two sandwiches (ham and salami), one hard-boiled egg and fruits. If that's not to your taste - tough luck! Do not get me wrong: I can live with terrible breakfast, I am okay to (over)pay for good/halfway acceptable breakfast, but for 14€ I expect a level of choice that goes beyond vegan, vegetarian or normal. If you hope for that to have changed in the future, I also have to disappoint you: The receptionist was well-aware of the fact that this offer is a rip-off.

There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”