4-Star Hotels in Cologne

Extremely satisfied with this hotel. Cleanliness: Spotless, both the room and the lobby. Service: Very warm and helpful. Our car was a bit too tall for the parking garage, and the staff helped us resolve the issue. Environment: Very close to the city center, only about a 10-minute walk to the cathedral.

This hotel is not close to the airport you will need a bus and it's 7 stops away and you will still need to walk 15 minutes. There is a airport shuttle to the airport. Friendly staff, I personally felt the room was warm for me but my son said he was a little cold. I guess it is personal preference. There us on site restaurant and bar but I felt for us it was a little on the pricey side but there was a supermarket and local food shops close by.

Location is perfect for traveling on the train, the room was clean and nice. If you want any disposable items, you need to ask for them on the reception, also extra 50 euros for a deposit from credit card. At night the doors are closed and the front desks are empty, so you need to use your card to enter the building. Feels a little bit overpriced for such room, but in general it’s not bad

Everything was great. The sauna and pool were good, but the room was cold at night even with the heating turned up all the way.

Overall, it was excellent. The hotel has many rooms, and the rooms themselves are very spacious. Housekeeping cleans daily. There's a restaurant on the first floor with good food, making it definitely worth a stay. It's also very close to the Cologne Exhibition Centre, with a subway station right outside the hotel that gets you there in just 3 stops. Getting to Cologne Central Station is also super convenient, as there's a direct bus right in front of the hotel!

The hotel's location is excellent, and transportation is very convenient. The room facilities are great, and the room itself is very clean and tidy. The mattress is soft and comfortable, and the hot water comes quickly. Everything is well-equipped. Breakfast offers a wide variety of delicious options. The service is very good and attentive, with a great attitude. I look forward to staying here again. The service attitude is excellent, and the hotel style is nice with comprehensive facilities. The lobby is spacious, and the front desk service is great and thoughtful, making check-in quick. The room is clean and tidy, the internet is strong, and the bed is large. The bathroom is clean, and the shower is comfortable. The housekeeping staff are friendly and proactive in greeting guests. Parking is convenient with a large parking lot, and laundry facilities with dryers are handy. Fantastic!

Struggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.  Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.  Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.  I would have loved to stay here on future visits but it’s a NO!!  The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.

Don’t stay here in summer it’s absolute hell. It doesn’t have any working air con regardless of what they say and the room is 28-30c at night! The hotel owners need to spend a few million euros overhauling the entire system and it’s obvious they won’t ever do that Sadly because of this the front desk staff bare the brunt of complaints therefore creating a toxic work environment the room itself is nice but sadly would never book again during summer months

Great location and very near to tram. Room is relatively small and without kettle. Breakfast is average with basic.

This hotel boasts a great location, close to the train station and the old market, and near the Rhine River, offering a lovely environment. There's a church right downstairs, providing a nice view. Check-in is self-service via a machine, which was a bit slow, but the hotel's interior is quite new, the rooms are spacious, and the bed is comfortable. Thumbs up!