Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 30, 2026|Executive Ocean View Suite
buyibushe
Four Seasons service, endless warmth!
Because of the Four Seasons Hotel Dalian, our trip to Dalian was particularly unforgettable! Special thanks to:
Jane, the hotel's duty manager, was especially nice. She continuously and attentively cared for us, even messaging us before check-out to ask if we needed any room supplies.
Special thanks to Ms. Adale from the Guest Experience Department. She contacted me three days before check-in and proactively helped upgrade our room type.
I also want to thank the kind lady who provided the turn-down service in our room. Seeing that there was no place to hang our child's clothes, she proactively asked her colleague to bring a 'spider-style' drying rack. Thanks to the young lady who served me iced Americano at breakfast – I don't know your name, but your sunshine-like smile brightened our trip...
That's all!
Special wishes to all the hardworking staff at Four Seasons Hotel Dalian:
May your mornings and evenings be peaceful, and may you find joy in all seasons!
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Price per night from:AU$468
Posted on Jul 29, 2026|Deluxe Queen Room
Guest User
Facilities: A bit old-fashioned.
Cleanliness: Very good.
Environment: Loved it, a perfect family-friendly hotel.
Service: Good.
The hotel's own activities are suitable for young children.
It's very close to the beach, so getting to the sand is super convenient. My kids' favorite activity every day was walking to the beach. After they got tired of playing, we'd head back to rest, and from our room, we could hear the sound of the waves. It truly felt like 'facing the sea, with spring blossoms all around'.
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Price per night from:AU$255
Posted on Jul 6, 2026
Xixixixi321The hotel's location is excellent, right opposite Happy Beach Gate 4, and within walking distance of Discovery Kingdom. Upon check-in, the front desk upgraded us to a sea-view room, which I really appreciated.
However, I can't give a good rating for a few reasons:
1. As soon as we got to the room, I called the front desk for children's slippers and toothbrushes. After waiting half an hour with no delivery, I ended up getting them from a housekeeping staff member in the hallway.
2. In the afternoon, I called the front desk for disposable cups. Again, after waiting half an hour, they still hadn't arrived. I had to call again to follow up before they finally sent a robot to deliver them. We then left the room, and when we returned in the evening, we found two disposable cups sitting on the floor outside our door! Isn't putting paper cups on the floor unhygienic?
3. The hotel advertises free sand-digging tools. We stayed for two nights, and every time we went to get tools, they were either unavailable or broken!
4. Our room on the fifth floor wasn't particularly noisy, but as soon as you stepped out of the elevator, the hallway had an odd smell that I couldn't quite place. The bedding also felt damp, making for an uncomfortable stay.
For a Trip.com 5-diamond hotel with such a prime location, this was truly disappointing. It seems you really do get what you pay for!
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Price per night from:AU$166
Posted on Jul 31, 2026|Superior Queen Room
Anonymous UserI booked two rooms and they were able to arrange for them to be together. The service was excellent and professional, and all the staff I encountered were very friendly. Breakfast until 10 AM gets very crowded, so waiting for a table is common. For all three days, we were seated at the lobby coffee tables. On the first day, due to the sheer number of guests, breakfast was even extended until 10:30 AM. Food was actively replenished, and there was a good variety. They also kindly provided takeaway boxes, which was a nice touch. The swimming pool is open until 11 PM and has lifeguards. The depth ranges from 1.3 to 1.5 meters, with separate lanes for swimming and a play area, so they don't interfere with each other. I also saw staff monitoring the water quality. There are many restaurants nearby; Sun Moon Rise (日月昇) is just a 7-8 minute walk away. Getting a taxi to various attractions is also quite convenient, but if you're heading to Dalian Station, it's best to allow extra time for a taxi as it's so close that drivers often cancel orders. On departure, there was a small surprise for the children. The kids' play area has strong air conditioning and closes at 6 PM. There's an apartment building behind the hotel that shares facilities, which could also be an option.
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Price per night from:AU$199
Posted on Jul 27, 2026|Superior Queen Room
Guest User
This hotel boasts an excellent location, making it incredibly convenient for getting around and sightseeing. Major attractions and popular local eateries are all within easy reach. What truly stood out was the exceptional service from the entire staff – from the concierge to the front desk and housekeepers, everyone was warm, welcoming, and promptly attended to any requests. The hotel pool is a definite highlight; the water is clean, and the facilities are well-maintained. The kids absolutely loved it, and it was a perfect spot to spend some leisure time splashing around. While the room's hardware felt a bit dated, the thoughtful and attentive service more than made up for any shortcomings. This is a great choice if you're traveling with children, and overall, it was a comfortable stay. Highly recommend!
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Price per night from:AU$206
Posted on Jul 5, 2026
Daixiloulou
The room was fantastic and spacious, with a great view from the high floor. The hotel service was exceptional, and the breakfast was one of the most plentiful I've ever had at a hotel. The intern was very friendly and provided excellent service. My family was also very satisfied. We'll definitely stay at Crowne Plaza Xinghai again on our next trip.
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Price per night from:AU$187
Posted on Jul 26, 2026|Deluxe Queen Room
MishidefengshengzhuI stayed here in 2023 when it was still a Kempinski. The spa and bakery left a deep impression on me. Since 2026, it has rebranded to Pullman by Accor, without closing for renovations, so the facilities remain unchanged. This time in Dalian, I revisited the hotel.
Having been open for over twenty years, the facilities are indeed quite old. The room has a lot of heavy wooden furnishings, which must have been a significant investment back then. Many of them are no longer very smooth to use, such as the wardrobe sliding doors and bathroom drawers. They are difficult to move, and any attempt to do so would require major renovation. This also applies to issues like only having a charging port on one side of the bed, which many guests complain about. Personally, I quite like this old-fashioned, substantial hotel decor style; it lacks the cheap feel of some newer high-end hotels. Old is fine, as long as it doesn't affect normal use.
The faucet is a Danish brand, possibly a concept product more focused on styling. It has a strange push-button operation. Some are smooth, others are very stiff and difficult to use, making it hard to control water flow and potentially scratching hands.
The bed and sofa are very comfortable. It took me a while to find the light switches in the room, only to realize they were on the central control panel – a small, inconspicuous box by the bedside.
The service is still good. It's peak season now, but I was still able to check in at the regulated time. This time, I bought a package through Trip.com, which included breakfast for two and dinner at Paulaner. It was a great value. The front desk even upgraded me to a better room type in a separate building, the VIP building, which has less than ten rooms per floor.
Regarding the food: The breakfast variety is decent. The menu listed omelets, so I asked the chef to make one, and it tasted good. For milk, there was hot whole milk and cold skim milk; cold whole milk would have been a nice addition. The bakery, no longer part of Kempinski, has changed its products. My favorite chocolate croissants are gone. I bought some sliced cakes, and they tasted good. Paulaner has an excellent environment with a great atmosphere and live performances. The service is also very attentive, and guests get a 25% discount. However, pizzas take a long time to prepare; I waited over an hour for mine.
The spa and pool are still the same as before, with an exotic flair. Several hot tubs and my favorite steam bath were all open and functioning. The pool is deeper than usual, at 1.5-1.8m, and it wasn't crowded, making it very peaceful.
My main suggestions are all regarding the facilities:
1. The wooden furnishings that are not smooth to use should be repaired.
2. Add a charging port to the other side of the bed.
3. Replace the strange faucets.
4. The two panels of the curtains should not be on a single track; they need to overlap to prevent a gap, otherwise, how can light be blocked effectively?
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Price per night from:AU$167
Posted on Jul 27, 2026|Deluxe Queen Room
Xiaomianbao999You can always rely on established hotel chains. We originally booked another hotel for our first night, but it was so bad that we switched to this one.
**Amenities**: Although the decor is several years old, the facilities are still excellent and don't feel dated at all.
**Hygiene**: The cleanliness in both the room and the lobby was impeccable.
**Environment**: It's right next to Zhongshan Square, so the location is superb. Plus, there's a robot delivery service for food orders!
**Service**: The service attitude, from the concierge to the front desk, was fantastic. They even upgraded our room. We'll definitely stay here again next time.
Oh, and the breakfast was delicious!!
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Price per night from:AU$201
Posted on May 5, 2026|Breeze King Bed
Guest UserThis hotel is really great! Most guests here bring their pets. The breakfast selection is decent, not spectacular but not bad. The rooms are spacious, and there are plenty of dining options nearby, plus a morning market where I bought a lot of fruit before leaving.
Buffet breakfast: Good
Minibar: Free
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Price per night from:AU$144
Posted on Oct 4, 2024|Deluxe Suite
ChanelXoI booked this hotel for my boyfriend and I for the National Day holiday. I know he likes being surrounded by nature since we live in the city. I also thought we would try playing golf (we didn't). We had a great time and even when we left the hotel for another hotel, my boyfriend wanted to go back.
Pros
1. The bedroom was huge!
2. The scenery is breathtaking.
3. The staff is very friendly and helpful.
4. The food was delicious.
Cons
1. The bedroom wasn't super clean. We found rat pellets by the window (at least that's what my boyfriend says. I think it could be lizards)
2. There are lots of activities that seem to be inactive due to renovations (possibly due to the covid era) but it seems they are working on restorations.
All in all. I would definitely go back and when this hotel is in it's prime, it will be even more amazing!
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Price per night from:AU$154