5-Star Hotels in Dalian

Our first stop in Dalian was this Holiday Inn, and it was an excellent experience. Our flight was delayed, and we didn't arrive until the early hours of the morning, but the staff member in black was incredibly attentive. Despite the late hour, they patiently helped us with check-in, explained all the facilities, and even offered to carry our luggage to the room. We were a family of three, and even though our room originally included breakfast for two, the hotel kindly added a third complimentary breakfast every day, which was a thoughtful touch. The room was clean and tidy, the hotel grounds were spacious, and it was convenient to get to the beach. As an international chain, Holiday Inn consistently delivers on quality, and I highly recommend it.

First off, I noted that I was traveling with a child, yet we were assigned a connecting room, and we could hear every word spoken by the neighbors at night. Secondly, the room facilities were subpar. The hairdryer must have been ancient; I'm not asking for a Dyson, but couldn't they at least get a decent Chinese brand? The breakfast menu was exactly the same for all three days. The only freshly made items were potstickers and noodles. They could only cook four bowls of noodles at a time, and for potstickers, you were limited to two per person per turn. Every morning, if you wanted the freshly made items, you had to stand in line for at least ten minutes, holding your plate like a beggar, just to get a measly two potstickers. There was no flexibility either; since I was with my child, I had to make my child queue with me to get their share, otherwise, they wouldn't give even one extra. And honestly, the potstickers weren't even good; we only ate them because everything else was worse. The only thing I want to praise is a girl with glasses at the lobby bar. She was very enthusiastic, and the drinks she made were delicious.

While the hotel's decor and facilities are quite old, the sea view from the floor-to-ceiling windows in the 66th-floor lobby is still breathtaking when checking in. The young man who checked us in was also very enthusiastic, proactively introducing the hotel and room amenities. The transportation is quite convenient, being very close to Donggang Metro Station, and you can feed seagulls right outside the hotel by the sea. It's also very close and convenient to popular attractions like Donggang Music Fountain, Venice Water City, and Donggang Fifth Street. You don't have to fight the crowds at tourist spots, and you can see large ships from the beach right outside the hotel in the morning. Sitting in a seaside cafe and enjoying the sea view is also very pleasant. The two-bedroom suite is very suitable for families with children, as it's spacious and has a kitchen and refrigerator, allowing you to prepare some food. Housekeeping was also timely; the room was always clean and tidy when we returned each day. Now, after the positives, let me share the annoyances we experienced during our stay: 1. On the first day, housekeeping threw away one of my contact lenses. Luckily, I had a spare pair, otherwise, I would have been ”blind” for three days in Dalian. When guest relations called to inquire about our stay, they said it was because I didn't put it in a contact lens case but rather in its original disposable packaging. However, that's not a valid reason for you to throw away a guest's belongings. 2. The two bathrooms share a single storage-type water heater. Although we were informed of this upon check-in, it's really not a good experience for a group of four, after a day of sightseeing, to have to wait in line for the water to heat up to take a shower. Also, the shower water temperature in the master bedroom fluctuated wildly between scalding hot and icy cold, making my child cry! Later, they explained that other water sources shouldn't be used simultaneously when someone is showering, which was not mentioned to us during check-in. This makes it very inconvenient, meaning even if you have two showers, you can't use them at the same time. 3. For the first two days, we didn't need to swipe our room cards to go upstairs, but suddenly on the third day, we were told that the elevator required a room card, and our room cards actually didn't work! We had to go back to the 66th-floor lobby to get new cards. We were told this was because there were too many people in the previous two days, so they canceled the card swipe for the elevator? This seems like a safety concern. After checking out, an employee from guest relations called to ask about our stay, which shows you do care about the guest experience. However, after I explained the three points above, no feedback or compensation was offered. So, was the young lady just calling to listen to my complaints? Haha.

First, I stayed at the Grand Hyatt, then Yi Fang Castle. I had high expectations for the Grand Hyatt, but it was a letdown. I had no particular expectations for Yi Fang Castle, but it exceeded them by a lot. Driving up the mountain, as soon as you enter, you feel like you're on your way to a castle. The overall style is European palace-like, and both the lobby and outdoor garden are perfect for photos. Breakfast was also good. The front desk service was excellent, and the treasure hunt activity was really fun. This was my favorite hotel of the entire trip. If I had to give one piece of feedback, it would be to try changing the scent; the current fragrance smells a bit like cumin-flavored spicy strips.

The room was a bit small, but the cleanliness was acceptable. I got a free upgrade to the 6th floor with a nice view! The hotel offered a complimentary beer, and bottled beer could be taken back to the room. I opted for draft beer, which had to be enjoyed on-site at an outdoor restaurant open from 6 PM to 10 PM. I arrived a little after 8 PM, and even though it was summer, the sea breeze was wonderfully cool. There was also a resident singer, creating a fantastic atmosphere! The hotel's back exit leads directly to Happy Coast Gate 4, with Gate 5 to the right and Gate 3 to the left. Plus, there were plenty of free fireworks displays by the sea to watch!!

Overall, my family and I had a very satisfying stay. Lynne was incredibly thoughtful; seeing that we had a child, she proactively offered complimentary children's toiletries, which was a lovely gesture. The room was clean, dust-free, and the air conditioning worked perfectly. The breakfast offered a good variety suitable for all ages, and the hotel's quiet environment ensured a very peaceful night's rest. I genuinely recommend this hotel.

Really good! It's super close to the venue, just a short walk away, which is incredibly convenient. The service was excellent, and I was very happy with the overall environment. I'll definitely book here again next time there's a concert.

If I had to describe the service in the hotel lobby in one word, it would be 'provincial'. When we checked in that day, there were two ladies at the front desk, Ms. Sun and Ms. Zhou. We had booked a three-night stay with three breakfasts, but these two 'provincial' women insisted that only two breakfasts were included, and their attitude was extremely dismissive. I asked them how many bottles of water were in the room – four. I then asked if they could send more if that wasn't enough, and the 'provincial' front desk staff looked at me with wide eyes and said they could only provide two more bottles. When they gave us our room cards, the numbers were scrawled like they were written by an illiterate elementary school student. This is a five-star hotel, but your lobby staff are truly third-rate, even 'from the village'. Looking at the hotel's negative reviews, many guests have complained about the quality of your lobby service. I've stayed at unrated hotels where the lobby staff provided first-class service. For a five-star hotel, your lobby staff's quality is second-rate. I suggest your hotel provide more training to improve the quality of your lobby service staff. Your service quality should match your reputation.

The hotel's location is absolutely fantastic, with a large shopping mall right nearby that has everything you need for dining, entertainment, and shopping! The hotel service was also incredibly warm and welcoming. When they saw we had a child with us, they upgraded us to a junior suite. The room was quiet and spotless, with all the facilities well-equipped. Breakfast was also very rich, offering both Chinese and Western options. My favorite part was how delicious their pastries were! The swimming pool is open all day and very clean. I'll definitely choose this Pullman again when I come back to Dalian!

This hotel is conveniently located above Dalian Shopping Center, so shopping and dining are right downstairs. Everything you need is there, and it's just a few to ten minutes' walk to the bus stop, subway station, and train station. It's an older hotel, but the front desk staff are excellent and very accommodating. The room size is decent, and the bedding is good. The windows seal well, and the air conditioning works great with minimal noise. However, the soundproofing between rooms isn't great; you can hear conversations from next door. The bathroom has an old-fashioned layout, requiring you to stand in the tub to shower, and the faucets are an older style, though the hot water comes out quickly. Overall, the hotel offers decent value for money.