5-Star Hotels in Dalian

Our first stop in Dalian was this Holiday Inn, and it was an excellent experience. Our flight was delayed, and we didn't arrive until the early hours of the morning, but the staff member in black was incredibly attentive. Despite the late hour, they patiently helped us with check-in, explained all the facilities, and even offered to carry our luggage to the room. We were a family of three, and even though our room originally included breakfast for two, the hotel kindly added a third complimentary breakfast every day, which was a thoughtful touch. The room was clean and tidy, the hotel grounds were spacious, and it was convenient to get to the beach. As an international chain, Holiday Inn consistently delivers on quality, and I highly recommend it.

First off, I noted that I was traveling with a child, yet we were assigned a connecting room, and we could hear every word spoken by the neighbors at night. Secondly, the room facilities were subpar. The hairdryer must have been ancient; I'm not asking for a Dyson, but couldn't they at least get a decent Chinese brand? The breakfast menu was exactly the same for all three days. The only freshly made items were potstickers and noodles. They could only cook four bowls of noodles at a time, and for potstickers, you were limited to two per person per turn. Every morning, if you wanted the freshly made items, you had to stand in line for at least ten minutes, holding your plate like a beggar, just to get a measly two potstickers. There was no flexibility either; since I was with my child, I had to make my child queue with me to get their share, otherwise, they wouldn't give even one extra. And honestly, the potstickers weren't even good; we only ate them because everything else was worse. The only thing I want to praise is a girl with glasses at the lobby bar. She was very enthusiastic, and the drinks she made were delicious.

Our family stayed at the Dalian Xingzhijie Hotel and had an extremely satisfying experience overall. The lobby environment was simple and elegant, the public areas were clean and bright, and the rooms had excellent natural light and a comfortable layout. The cleanliness was impeccable, with soft and spotless bedding, and a bathroom with good wet/dry separation and no unpleasant odors. Even the corners and hard-to-reach spots were thoroughly cleaned, making our stay feel very secure. I must specifically commend the front desk staff and the duty manager. They were always responsive to our requests throughout our stay. This is truly the only hotel among Dalian's five-star establishments that genuinely helps guests resolve issues. Whether we asked about nearby tourist routes, borrowed items, or needed to adjust our check-in requirements last-minute, the staff patiently answered our questions, and the duty manager quickly coordinated a solution, responding promptly and thoughtfully. The daily housekeeping was meticulous and tidy, and the location was convenient for exploring with family or for short excursions. The attentive and thoughtful service made us feel incredibly welcome. We will definitely choose this hotel again on our next visit to Dalian, and I'll be recommending it to others. The hotel front desk also offered cold drinks and juice, which was a lovely touch.

The room was a bit small, but the cleanliness was acceptable. I got a free upgrade to the 6th floor with a nice view! The hotel offered a complimentary beer, and bottled beer could be taken back to the room. I opted for draft beer, which had to be enjoyed on-site at an outdoor restaurant open from 6 PM to 10 PM. I arrived a little after 8 PM, and even though it was summer, the sea breeze was wonderfully cool. There was also a resident singer, creating a fantastic atmosphere! The hotel's back exit leads directly to Happy Coast Gate 4, with Gate 5 to the right and Gate 3 to the left. Plus, there were plenty of free fireworks displays by the sea to watch!!

The hotel room was very clean, and the air conditioning and fresh air system were particularly comfortable. The breakfast had a great variety and high quality, and the service was excellent. A special thank you to Michael, the Lobby Manager! We had a packed schedule in the afternoon and didn't have time to go back to the hotel to pick up our stored luggage. Michael proactively helped us by coordinating with our driver to have the luggage delivered directly to the airport. This saved us valuable time and ensured we made our return journey smoothly. We are very satisfied with all the hotel's services! We will definitely choose Shangri-La again for our next trip!

Overall, my family and I had a very satisfying stay. Lynne was incredibly thoughtful; seeing that we had a child, she proactively offered complimentary children's toiletries, which was a lovely gesture. The room was clean, dust-free, and the air conditioning worked perfectly. The breakfast offered a good variety suitable for all ages, and the hotel's quiet environment ensured a very peaceful night's rest. I genuinely recommend this hotel.

Really good! It's super close to the venue, just a short walk away, which is incredibly convenient. The service was excellent, and I was very happy with the overall environment. I'll definitely book here again next time there's a concert.

If I had to describe the service in the hotel lobby in one word, it would be 'provincial'. When we checked in that day, there were two ladies at the front desk, Ms. Sun and Ms. Zhou. We had booked a three-night stay with three breakfasts, but these two 'provincial' women insisted that only two breakfasts were included, and their attitude was extremely dismissive. I asked them how many bottles of water were in the room – four. I then asked if they could send more if that wasn't enough, and the 'provincial' front desk staff looked at me with wide eyes and said they could only provide two more bottles. When they gave us our room cards, the numbers were scrawled like they were written by an illiterate elementary school student. This is a five-star hotel, but your lobby staff are truly third-rate, even 'from the village'. Looking at the hotel's negative reviews, many guests have complained about the quality of your lobby service. I've stayed at unrated hotels where the lobby staff provided first-class service. For a five-star hotel, your lobby staff's quality is second-rate. I suggest your hotel provide more training to improve the quality of your lobby service staff. Your service quality should match your reputation.

I booked a deluxe twin room and got upgraded to a suite, which was absolutely perfect! I was a bit worried after seeing some online reviews mentioning outdated facilities, but it turned out to be a pleasant surprise. The environment was excellent, the room was incredibly soundproof, and spacious enough. The service was fantastic; the cleaning lady even gave me recommendations for places to visit – true Northeastern hospitality!

This hotel is conveniently located above Dalian Shopping Center, so shopping and dining are right downstairs. Everything you need is there, and it's just a few to ten minutes' walk to the bus stop, subway station, and train station. It's an older hotel, but the front desk staff are excellent and very accommodating. The room size is decent, and the bedding is good. The windows seal well, and the air conditioning works great with minimal noise. However, the soundproofing between rooms isn't great; you can hear conversations from next door. The bathroom has an old-fashioned layout, requiring you to stand in the tub to shower, and the faucets are an older style, though the hot water comes out quickly. Overall, the hotel offers decent value for money.