Luxury Hotels in Dalian

"The location is excellent for tourists, with the harbour and shopping centre just a short walk away. We especially loved the stunning views, both during the day and at night. The rooms are spacious, and the sound insulation between rooms is very good, making it a comfortable place to stay. There are a few drawbacks, however. The biggest issue is that there isn’t a separate guest bathroom. Guests staying in the two guest bedrooms need to use the master ensuite to shower, which isn’t very convenient. The bedrooms also don’t have blackout curtains, so they’re quite bright at night due to the neon lights outside, and the early sunrise (around 4:00 am) makes it difficult to sleep in. We also noticed an unpleasant odour coming from the bathroom drain, which persisted throughout our month-long stay. Overall, this is a very good place for a large family or group, particularly if you plan to cook your own meals and make use of the laundry facilities. With a few improvements, it would be an even better place to stay."

"The hotel room was very clean, and the air conditioning and fresh air system were particularly comfortable. The breakfast had a great variety and high quality, and the service was excellent. A special thank you to Michael, the Lobby Manager! We had a packed schedule in the afternoon and didn't have time to go back to the hotel to pick up our stored luggage. Michael proactively helped us by coordinating with our driver to have the luggage delivered directly to the airport. This saved us valuable time and ensured we made our return journey smoothly. We are very satisfied with all the hotel's services! We will definitely choose Shangri-La again for our next trip!"

"The room was a bit small, but the cleanliness was acceptable. I got a free upgrade to the 6th floor with a nice view! The hotel offered a complimentary beer, and bottled beer could be taken back to the room. I opted for draft beer, which had to be enjoyed on-site at an outdoor restaurant open from 6 PM to 10 PM. I arrived a little after 8 PM, and even though it was summer, the sea breeze was wonderfully cool. There was also a resident singer, creating a fantastic atmosphere! The hotel's back exit leads directly to Happy Coast Gate 4, with Gate 5 to the right and Gate 3 to the left. Plus, there were plenty of free fireworks displays by the sea to watch!!"

"First off, I noted that I was traveling with a child, yet we were assigned a connecting room, and we could hear every word spoken by the neighbors at night. Secondly, the room facilities were subpar. The hairdryer must have been ancient; I'm not asking for a Dyson, but couldn't they at least get a decent Chinese brand? The breakfast menu was exactly the same for all three days. The only freshly made items were potstickers and noodles. They could only cook four bowls of noodles at a time, and for potstickers, you were limited to two per person per turn. Every morning, if you wanted the freshly made items, you had to stand in line for at least ten minutes, holding your plate like a beggar, just to get a measly two potstickers. There was no flexibility either; since I was with my child, I had to make my child queue with me to get their share, otherwise, they wouldn't give even one extra. And honestly, the potstickers weren't even good; we only ate them because everything else was worse. The only thing I want to praise is a girl with glasses at the lobby bar. She was very enthusiastic, and the drinks she made were delicious."

"First off, the location is great, but the hotel is really old! I truly can't believe this is an Intercontinental, given their supposed standards and requirements. 1. They called me the day before to discuss check-in time, and we spent ages on the phone, wasted time, and still didn't clarify anything. 2. During check-in, they started discussing the daily room rate with me. This is the first time a hotel has ever done this with a guest. I thought the price was going to change, and we spent ages clarifying, only to find out the rate was exactly the same. No change at all. Their communication style was very misleading. 3. That evening, I called room service for an extra blanket, and they just flat out said they didn't have any. 4. My friend tried calling customer service from their room multiple times, and no one picked up. 5. The customer service in the lobby was also non-existent. Honestly, it's worse than places like Ya Duo or Quan Ji hotels these days."

"First, I stayed at the Grand Hyatt, then Yi Fang Castle. I had high expectations for the Grand Hyatt, but it was a letdown. I had no particular expectations for Yi Fang Castle, but it exceeded them by a lot. Driving up the mountain, as soon as you enter, you feel like you're on your way to a castle. The overall style is European palace-like, and both the lobby and outdoor garden are perfect for photos. Breakfast was also good. The front desk service was excellent, and the treasure hunt activity was really fun. This was my favorite hotel of the entire trip. If I had to give one piece of feedback, it would be to try changing the scent; the current fragrance smells a bit like cumin-flavored spicy strips."

"While the hotel's decor and facilities are quite old, the sea view from the floor-to-ceiling windows in the 66th-floor lobby is still breathtaking when checking in. The young man who checked us in was also very enthusiastic, proactively introducing the hotel and room amenities. The transportation is quite convenient, being very close to Donggang Metro Station, and you can feed seagulls right outside the hotel by the sea. It's also very close and convenient to popular attractions like Donggang Music Fountain, Venice Water City, and Donggang Fifth Street. You don't have to fight the crowds at tourist spots, and you can see large ships from the beach right outside the hotel in the morning. Sitting in a seaside cafe and enjoying the sea view is also very pleasant. The two-bedroom suite is very suitable for families with children, as it's spacious and has a kitchen and refrigerator, allowing you to prepare some food. Housekeeping was also timely; the room was always clean and tidy when we returned each day. Now, after the positives, let me share the annoyances we experienced during our stay: 1. On the first day, housekeeping threw away one of my contact lenses. Luckily, I had a spare pair, otherwise, I would have been ”blind” for three days in Dalian. When guest relations called to inquire about our stay, they said it was because I didn't put it in a contact lens case but rather in its original disposable packaging. However, that's not a valid reason for you to throw away a guest's belongings. 2. The two bathrooms share a single storage-type water heater. Although we were informed of this upon check-in, it's really not a good experience for a group of four, after a day of sightseeing, to have to wait in line for the water to heat up to take a shower. Also, the shower water temperature in the master bedroom fluctuated wildly between scalding hot and icy cold, making my child cry! Later, they explained that other water sources shouldn't be used simultaneously when someone is showering, which was not mentioned to us during check-in. This makes it very inconvenient, meaning even if you have two showers, you can't use them at the same time. 3. For the first two days, we didn't need to swipe our room cards to go upstairs, but suddenly on the third day, we were told that the elevator required a room card, and our room cards actually didn't work! We had to go back to the 66th-floor lobby to get new cards. We were told this was because there were too many people in the previous two days, so they canceled the card swipe for the elevator? This seems like a safety concern. After checking out, an employee from guest relations called to ask about our stay, which shows you do care about the guest experience. However, after I explained the three points above, no feedback or compensation was offered. So, was the young lady just calling to listen to my complaints? Haha."

"I booked a deluxe twin room and got upgraded to a suite, which was absolutely perfect! I was a bit worried after seeing some online reviews mentioning outdated facilities, but it turned out to be a pleasant surprise. The environment was excellent, the room was incredibly soundproof, and spacious enough. The service was fantastic; the cleaning lady even gave me recommendations for places to visit – true Northeastern hospitality!"

"Our family stayed at the Dalian Xingzhijie Hotel and had an extremely satisfying experience overall. The lobby environment was simple and elegant, the public areas were clean and bright, and the rooms had excellent natural light and a comfortable layout. The cleanliness was impeccable, with soft and spotless bedding, and a bathroom with good wet/dry separation and no unpleasant odors. Even the corners and hard-to-reach spots were thoroughly cleaned, making our stay feel very secure. I must specifically commend the front desk staff and the duty manager. They were always responsive to our requests throughout our stay. This is truly the only hotel among Dalian's five-star establishments that genuinely helps guests resolve issues. Whether we asked about nearby tourist routes, borrowed items, or needed to adjust our check-in requirements last-minute, the staff patiently answered our questions, and the duty manager quickly coordinated a solution, responding promptly and thoughtfully. The daily housekeeping was meticulous and tidy, and the location was convenient for exploring with family or for short excursions. The attentive and thoughtful service made us feel incredibly welcome. We will definitely choose this hotel again on our next visit to Dalian, and I'll be recommending it to others. The hotel front desk also offered cold drinks and juice, which was a lovely touch."

"At 6 AM, the curtains let in a lot of light, making the room very bright. If you like to sleep in, be aware of this. Most of the rooms at Guibin Xuan face west. Rooms with numbers ending in 1-10, where 10 is closer to the sea and 1 is closer to the building. The room in the picture is probably in the middle, so if you're closer to 1, the sea view will be minimal. If you check in on a hot day and the air conditioning doesn't kick in within a few minutes, don't hesitate. It's not because of the west-facing sun; the AC is broken. I recommend not waiting for engineering to check it out; just switch rooms immediately! Don't ask me how I know – they won't even show up for half an hour, and you'll be stuck waiting in a hot room with no AC. The breakfast was exactly the same for two days in a row, with everything in the same place. The limited selection isn't a huge deal because people generally eat the same things in the morning, but the quality was quite mediocre. My child even said the croissants weren't as good as the ones on the airplane. Also, pay attention! If you're sensitive to cold, absolutely do not sit at the tables near the windows. The waiter seated me there, and there was an air vent right above my head. The AC was freezing! Even with a blanket, I was cold. I went upstairs right after eating and immediately got diarrhea. The Chinese restaurant on the 40th floor (or whatever floor it was) requires you to go downstairs to the lobby to switch elevators, which is a bit inconvenient. The dishes were average. The waitress who served our table was very kind. She noticed I wasn't feeling well (because of the draft in the morning, my stomach was upset) and brought me a separate bowl of plain congee. It came late, and I ended up packing it but didn't eat it. Turn left out of the main entrance and walk about 200 meters, and you'll find Xiding. You can get a number there starting at 9:30 AM if you want to eat there. In the same building as Xiding, there's also Will Will. Go down the escalator in the lobby, turn right at the door, and walk about 100 meters, and you'll find a place to rent electric scooters and bicycles. Walk another 200 meters to the left, and you'll reach the place to feed the seagulls. I won't name the front desk manager who initially checked me in, but they kept interrupting me and had a very arrogant attitude. They also didn't reply to WeChat messages, etc. I originally wanted to give a much lower rating for the service, but because of the kind waitress at the Chinese restaurant and the duty manager who handled things later, I didn't send an email to the corporate office. Everything has been resolved, and the hotel doesn't need to contact me anymore."