Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 17, 2025|Mao She Terrace Smart Family Room
Guest UserI highly recommend this amazing guesthouse to everyone! You can book it with your eyes closed. The service is incredibly attentive, and the butler team in the group chat is always responsive to every request. They offer complimentary pick-up and drop-off to nearby attractions and restaurants. While we were making tea at the tea table, the butler immediately brought over freshly cut fruit. This is the first time I've encountered such observant and proactive butler service. The kids had a fantastic experience, and we ended up staying a second time within a short period. The breakfast was also very exquisite. Both villas have unique charm, especially the common areas, which are all distinct. We'll definitely be back!
Show more
Price per night from:€45
Posted on Jul 31, 2026|Selected Room (2 Beds)
jiaice88Our stay was absolutely fantastic. The staff were all incredibly professional; check-in at the front desk was quick and smooth, and any issues we had were addressed promptly. Everyone was warm, polite, and attentive. The biggest pleasant surprise was how pet-friendly the hotel is – it made traveling with our furry friend so much easier, with thoughtful touches everywhere. Our room was clean and quiet, the facilities were well-maintained, and the bedding was very comfortable. The hotel's location is unbeatable, right next to Sunac Land and within walking distance, making it incredibly convenient for leisure activities. Finding a hotel in Harbin that welcomes pets, offers great service, and is right next to an amusement park is truly rare. We’ll definitely choose this place again on our next trip to Harbin – highly recommended!
Show more
Price per night from:€45
Posted on Aug 13, 2026|Club Premier Twin River View
R151003The hardware at The Ritz-Carlton is simply exceptional. Kohler fixtures, smart toilets, and bottled water – what more could a traveler ask for? Whenever I visit a city that has a Ritz, I always make sure to stay there and experience it. I love the rooms at The Ritz, and I enjoy the food at their restaurants. But more importantly, it's the staff at The Ritz that truly makes the difference. Their genuine service is incredibly touching. Whether it's the front desk, restaurant, or housekeeping staff, they all deeply impressed us. Someone can speak insincerely or out of politeness, but their eyes rarely lie. The Ritz staff were warm, kind, and friendly, which we found incredibly moving. We'll definitely stay at The Ritz-Carlton again whenever we have the opportunity. There's also one small detail I'd like to mention: the Ritz in Harbin. The washroom had three towel racks, which is incredibly practical. 90% of hotels in China don't have towel racks, so sometimes you have to hang your towel on the outer handle of the bathroom door. This small detail really made me look at the Harbin Ritz in a new light. I've said a lot, but let me take this opportunity to express my sincere gratitude to the staff at The Ritz-Carlton Harbin. I wish them health and happiness!
Show more
Price per night from:€142
Posted on Dec 14, 2025|Cozy Double Room
Guest User
Sister Dong and her husband are both incredibly warm and welcoming. They picked us up and dropped us off at the train station and even upgraded our room. The room was clean and comfortable, and we had a direct view of the Sunshine Ski Resort from the window. They were also super helpful in resolving any issues we encountered during our ski trip. Our Yabuli ski adventure was truly enjoyable!
Show more
Price per night from:€25
Posted on Jul 17, 2026|Deluxe Queen Room
wujin7733Exceeded expectations, highly recommended! Next time I come to Harbin, I'll definitely stay for more nights. Before arriving in Harbin, when booking a hotel, besides location and facilities, my main concern was whether there was a pool for kids. After much deliberation among several star-rated hotels, I finally chose Shangri-La Songbei. It turned out to be the absolute best decision of our Harbin-Yichun trip.
The most surprising thing? It has to be the hotel's window view! We gasped the moment we entered the room – it was simply stunning! How could there be such a large window, such a beautiful view of the Songhua River, and such a perfect hotel? This scene made us never want to leave the room; just quietly sitting by the window and enjoying the scenery was enough.
Next, let's talk about the hotel's service, which was also top-notch! We had an early flight back to Beijing on our departure day. We had booked a room with breakfast, but since we had to leave by 6 AM, we wouldn't be able to enjoy it. So, when checking in, I asked the front desk if there was a solution. The hotel offered a incredibly thoughtful plan: they prepared simple packed meals for us to take away. When we checked out, I saw three bags for the three of us, and each bag contained three packed containers with fruits, pastries, eggs, sausages, and more – it was so comprehensive! Who wouldn't love such a considerate hotel?
Finally, one more thing: there aren't many dining options near the hotel. There's only one dumpling restaurant across the road. We navigated there, walked around for a long time, and just as we were about to give up, we discovered a hidden gem of a restaurant nearby called 'Dufu Smoked & Sauced Dumpling Longjiang Cuisine.' I highly recommend this restaurant too! The dishes are diverse, delicious, and affordably priced. It's truly a treasure! I'm already planning to replicate this experience with Shangri-La Songbei and Dufu Restaurant on my next trip to Harbin – I'm so excited to plan my next Harbin itinerary just for them! 😘
Show more
Price per night from:€64
Posted on Aug 22, 2026|1 KING BED (Hunter Hut Sunlit Reverie)
Guest UserThis hotel completely exceeded my expectations, a definite five-star rating! From the birch forest decor at the revolving doors of the lobby to the breathtaking high-altitude views from the 43rd floor, everything was superb. The front desk lady was incredibly nice and helped upgrade our room. As soon as we entered, we were captivated by the incredible views from the large bathtub. The room's minibar even offered free Kvass, and all the toiletries were L'Occitane. The breakfast spread was extensive, and the hotel's pool area included a jacuzzi and a steam room. The self-service billiards room on the second floor was fantastic, with a standard snooker table, a clean and tidy environment, massage chairs, and a reading nook. Upon check-out, the butler even gifted us some facial masks. I'll definitely be back the next time I visit Harbin. BTW, the hotel offers a free airport shuttle, just be sure to check the departure times. Highly recommended!
Show more
Price per night from:€72
Posted on Aug 8, 2026|Family Parent-child Room
Anonymous User
The room was huge, we didn't even have enough time to enjoy it all in three days and two nights, haha! The hot springs were clean! The 'yin-yang' hot pot-style pool was hilarious! The outdoor swimming pool was also fantastic! The water was so clean, and there were interactive activities at 3 PM which were a lot of fun! The staff were also very enthusiastic ❤️
Show more
Price per night from:€30
Posted on Apr 7, 2026
Guest User
The hotel's overall ambiance is very welcoming, and the hygiene is impeccable. The rooms are well-lit and offer great views. The amenities are comprehensive, and the service is thoughtful and attentive, making for a very comfortable and reassuring stay. It's perfect for both business trips and leisure travel. The staff at the front desk, restaurant, and housekeeping are all very meticulous and provide excellent service, paying attention to every detail. They even helped me buy a few things late at night, which I really appreciate.
Show more
Price per night from:€58
Posted on Aug 3, 2026|Deluxe River View Twin Room
Guest UserThe hotel. The breakfast selection is rich and delicious, with fresh squeezed juice and a great noodle station. I'd give the breakfast a full score. The breakfast service was also good.
The account manager, Manager Zhu, was warm, friendly, and provided thorough and attentive service.
The bedding and air conditioning were comfortable, and there was plenty of water and tissues. The pool reception didn't provide towels, and the electronic scale was broken, which could be improved.
The executive lounge has great views. I suggest improving the variety and quality of the food there.
Show more
Price per night from:€65
Posted on Feb 1, 2025|Deluxe Standard Room
Anonymous UserThe room is big and clean, but the hot spring is old. The hot spring water is clean.
The hot spring water is hot, but the indoor temperature is low. It is hot in the water, but cold when you come out. There is a swimming pool, and the water temperature is low. You have to go to the hot spring pool after swimming for a while. There are not many people, and the outdoor pool is very good.
In summary, the hotel room is big, clean, and the bed is wide. The outdoor hot spring is clean and has many choices. The indoor hot spring area is a world of ice and fire. The restaurant tastes OK, and the consumption is civilian. There are sweat steaming rooms, rest halls, free pumping for swimming rings, and renting large ducks on the water for 20 yuan, which is a real surprise.
Show more
Price per night from:€44