The lobby was beautiful, the smell was too citrus based, the entrance to the pool and the fitness center had dirty rags though, the fitness center was hot and humid too. The front desk agent was nice when we checked in, but when we checked out, that front desk agent was abrupt and rude and was sitting and eating. She didn't seem to want to help. The agents should tell us where the amenities are when we check in but didn't. The room was ok, not enough toilet paper though, the towels were right by where the toilet is. The pillows were uncomfortable and there were crumbs on the couch. Breakfast was good. There was trash outside left, a general manager or housekeeper needs to do a walk around every morning but obviously didn't. The elevator was dirty and destroyed looking on the walls. Overall, ok stay. Not great. Ok.