Woollahra Hotels with Airport pickup service

During the last four years, I’ve stayed at ‘The Hughie’ on 6 occasions, twice with my wife and with a cricketing mate for the SCG test in January on four occasions. The SCG and SFS are an easy 10 minute stroll away, and buses run into the city and Bondi along Oxford Street every few minutes. The building is full of charm and history, and the rooms have been tastefully renovated and are maintained in spotless condition. The staff are courteous, polite and accomodating.

I had such a good stay there. The room was clean and comfortable, the staff were particularly excellent - every person was incredibly kind and friendly. Binay was really lovely and helpful and Jandro, the manager was wonderful and always had an incredibly welcoming smile. I wasn’t expecting such a good experience considering how cheap it was, right in the heart of the city, but the hotel ticks all the boxes. I would definitely recommend this, and I’ll definitely be coming back!

I stayed here this week for four nights. I have stayed at many hotels across Sydney, but Hotel Challis is now at the top of my list. Super quiet location, clean air conditioned rooms. Wonderful relaxing terrace to sit and chill. Close to fabulous coffee and food, and also the Andrew (Boy) Charlton swimming pool where I swam daily. The manager Nicole and her assistant Victoria are just wonderful. So very kind and excellent communication. I can’t wait to return here, thank you so much Nicole and Victoria for running such a fabulous hospitality operation, and for making my stay absolutely perfect. See you soon.

The room is good, the location is good, the train station and the bus station are just downstairs, 15 minutes by bus to Bondi Beach, 20 minutes by train to the city, 20 minutes by taxi to the airport, the price is more than 700 if you book in advance, the price is good. But as a four-star hotel, the service is not good, and there is no room service for two days. The washing machine and dryer in the room are relatively old and not very useful. I called the front desk and said that I left a message for the staff. After waiting for half an hour, no one came. I asked on the phone and said that we can leave first. The staff will check it when they arrive. . However, when I returned to the hotel at night, there was still no staff coming 😓 I called and said that the staff may have missed the request. In short, finally a bad-faced person came and taught me to use the dryer with a **** expression on his face emmm... I have never used such an old version of the dryer, so is it my fault that I can’t use it😕In short Not recommended, there are better options.

Check-in and check-out was very easy, reception staff were nice. The hotel has two entrances on different streets, which was very convenient. The bus stop downstairs has 333 and 440 which takes you to the CBD in 15-20 minutes. Bondi Junction Westfield, bus and train station were about 2-3 minutes walk away as well. Very convenient location. The room was very clean as well.

This is an amended review to highlight the ongoing lack of communication from the hotel. It is fair to say that the hotel had some great things going for it but, sadly, customer support is not one of them. Breakfast was excellent and the roof top Aster bar was a great place to enjoy a cocktail and see some spectacular sunsets. However, the whole thing was let down by extremely lacklustre support from the management down. My wife lost her glasses in the hotel. They are prescription reading glasses in very distinct designer frames and were in a sparkly gold box. We asked at the desk during check out if they had been found and were told that they had not been handed in but that reception would check with the Aster bar, where we believe they had been left but was closed at the time of check out. We were due to be in Sydney again in 4 days and the receptionist took all the details and a description of the glasses and case and said that she would email me to give me an update. Sadly we didn’t hear back. Four days later when we returned to Sydney we checked back at the hotel there was no note against our booking and the duty receptionist said nothing could be done but was unable to confirm if a check had been made in the Aster rooftop bar. I asked to speak to the duty manager and an Irish lady, whose name I sadly didn’t get, came out to speak to me. She was very apologetic and said it was not the normal standard we should expect from the hotel and promised to speak to the Aster staff and that she would get back to me by email before the end of the day. Sadly, no further communication was forthcoming and a follow up email to the hotel remains unanswered. We realise that the loss was our fault but the lack of interest from the staff and unfulfilled, empty promises from the management would definitely deter us from staying there again. It would appear that the management have no interest in fostering customer satisfaction.

On the ambience side, the decor and modern-ish art was uplifting and fun. The room was very clean. But, we were surprised to find the room so small. In order for 2 people to get into the bed, one had to crawl over the other. The very small window sill became the nightstand. There was no room for luggage, and no luggage racks - we were told they didn’t have enough. That meant one suitcase on the floor and one on the very small plastic table. The retro-refrigerator was cool, but my traveling companion kept threatening to move it out into the hall to create some space in the room the whole time we were there. And then, the very small bathroom, the shower door doubled as the door to the bathroom. Have you ever looked into a microwave? The shower and the bathroom walls had the same dot matrix pattern as a microwave door. My companion was surprised to see while showering she could see me relaxing on the bed, and when she screamed “can you see me?” I replied “yes”. My companion now has bathroom-PTSD. Not only was the shower see through, there was a full-room-view sitting on the throne, trying to do your business. Then the realization somebody may be watching. PTSD! Our solution was to use the downstairs public bathroom for major activities. Did I mention IBS???

I had previously read the comments before booking at the capsule hotel as I usually do to avoid disappointment of available amenities, staff etc… when checking in I found the location in the heart of the CBD perfect with food vendors straight across from the hotel and a 2 minute walk from the light rail that takes you straight to the main shopping district and the rocks for all your art and entertainment. Staff were very kind and approachable even the guard at the bottom floor bar exit door was friendly to me when exiting at night. I found noise never to be an issue in the pods, although I did wear headphones at night time to listen to music but the room is practically always quiet. I was worried about how the air flow would be in the pods and about the mattress comfort from previous reviews thinking I may have got a one way ticket to a hot box scenario but I found it to be very comfortable with great airflow, I had the air flow on 1-2 levels at different times of the day and they still had an option for a third stronger airflow that I found unnecessary. I loved coming back to the pod for some RNR between my busy schedule over the three days I stayed here, the mattress for me was so comfortable and reminded me of the tatami mats in Japanese culture that they sleep on so as a westerner it actually opened my perspective to understanding Japanese culture better. I found that the shared bathrooms were always clean and never to crowded at both night and day. The last thing I can comment about is the storage was a great size I like that they had a hanger in your card accessed locker to dry your towel out through the day and still stay seperate from my belongings. Overall as a solo female traveller I would highly recommend the capsule hotel Sydney. I have stayed at hostels in Sydney close by to this hotel but that extra privacy allowed me to not feel like I wanted to stay out all day till bedtime. This was a last minute trip and if I ever had to book another last minute stay in the city I will book here.

We stayed here in early January and chose it based on its value for money and proximity to the Sydney Cricket Ground (as we went to the cricket). It was a nice walk from our hotel to the SCG, and the hotel itself was lovely - friendly staff, clean room and yummy breakfast on offer. I'd highly recommend for those on a budget as this hotel has everything you need. We didn't check out the busy Greek restaurant adjacent, that's for another trip!

The location is good, you can walk to the port of the Opera House within three kilometers, and there is a fresh supermarket 50 meters downstairs. Generally speaking, the facilities are okay, and all the routine ones are available. The front desk service is ok, but the room is not cleaned? Are you serious? Is it because I didn't leave a tip? Stayed for three nights and didn't clean it once! It is the only hotel booked during this trip to Australia that does not clean. Stay in his house and prepare your own shampoo.