Posted on Aug 8, 2026|Fairyland 180° Sunset Mountain-View Twin Suite (Tub, Projection, Tea Room, Smart Features)
Guest UserOur stay at Cloud Villa (Yunduanjingyuan Mountain View Homestay) was, without question, one of the highlights of our trip to Zhangjiajie. My friend and I stayed for four nights, and from the moment we arrived until the moment we left, we were treated with a level of warmth and hospitality that far exceeded our expectations.
The homestay itself is absolutely stunning. Our room was beautifully designed and tastefully decorated, with breathtaking mountain views that we looked forward to waking up to each morning. Every detail of the room felt thoughtfully curated, and the luxurious bathtub was my favorite way to relax after long days of hiking and exploring Zhangjiajie’s incredible scenery.
The service was exceptional from start to finish. After our late-night flight from Xi’an, we were greeted at the airport and driven to the homestay in a beautiful, comfortable car. Every morning we were treated to an incredible homemade breakfast prepared by their wonderful housekeeper. We got to personally choose our breakfast the evening before, and it would be freshly prepared each morning. It was delicious, filling, and the perfect way to fuel up before a day of exploring the national parks.
What truly made our stay unforgettable, however, were the people.
The homestay is run by an incredibly kind and generous owner who welcomed us not as customers, but as family. She took the time to get to know us, shared stories about her own life, and consistently went above and beyond to make us feel at home.
The manager was equally outstanding. He was always ready to help with our luggage, answer our questions, and make sure we were comfortable throughout our stay. Since we were foreigners visiting Zhangjiajie for the first time, his assistance was invaluable. He helped us arrange tickets in advance for both Tianmen Mountain and Zhangjiajie National Forest Park (the “Avatar Mountains”), and recommended optimal routes for us to take making everything incredibly smooth and stress-free.
What impressed us even more was the genuine care they showed us as people. During our trip, my friend became sick, and the manager regularly checked in on her to make sure she had everything she needed to recover comfortably. Later, after I slipped and suffered a minor injury while visiting one of the parks, he showed the same sincere concern for my well-being. Their kindness never felt transactional, it was genuine. He really is quite exceptional!
The owner saved the best surprise for our final day. We planned to spend the day at Tianmen Mountain before heading directly to the airport. Rather than having us store our luggage in a crowded locker facility, she generously offered to drive us to the park, keep our luggage safely in her own car throughout the day, and then take us directly to the airport afterward. That alone would have been incredibly thoughtful.
But then she surprised us again!
Before taking us to the airport, she prepared a wonderful homemade meal featuring fresh oysters, shrimp, eggplant, mixed vegetables, and rice! It was one of the most memorable meals of our trip, not only because it was delicious, but because it was prepared with such genuine generosity and care. We left for our flight with full stomachs and even fuller hearts.
Because of the incredible hospitality we experienced at Cloud Villa, our time in Hunan became even more memorable than we could have imagined. There are many accommodations with beautiful rooms, but it is rare to find people who make you feel so genuinely welcomed and cared for. She even gave us cute parting gifts to commemorate our stay!
To anyone, especially international travelers, planning a visit to Zhangjiajie, I cannot recommend Cloud Villa enough! If I ever return to the area, there is no question about where I’ll stay. I’ll gladly return not only for the beautiful accommodations, but to visit the wonderful people who made us feel like family.
Thank you for making our trip truly unforgettable!
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Price per night from:BRL 278
Posted on Jun 27, 2026
Ivy Slow ChapterIf I could, I'd give it six stars ⭐️⭐️⭐️⭐️⭐️⭐️.
Our Zhangjiajie trip was actually a last-minute change — we only decided to reroute here three days before arriving, during the second half of our journey. And honestly, choosing this guesthouse turned out to be the best decision I made.
Right after booking, I reached out to the owner about the itinerary, routes, tickets — basically everything — and she saved us from so many potential headaches. When we got there, she sat down with us and went through the routes in detail, even pointing out some lesser-known spots that were totally worth it. That really helped us slow down and properly soak in this stunning natural wonder of a city.
The location itself is super convenient — just a few minutes' walk from the east gate of the scenic area. There's parking out front, and the surrounding area is packed with shops, restaurants, and mini-marts, so you never have to go far for anything.
The room? Clean, comfortable, and quiet — great for a solid night's sleep. Loved the smart home setup and the heated towel rack was a nice touch. There's also a few washing machines and dryers available, which was a lifesaver. They even put extra drinking water at the staircase for you to grab each morning before heading out, and you can borrow trekking poles and umbrellas too.
But what really stood out was the owner and her brother — warm, thoughtful, and clearly running this place with a lot of heart. Thanks to them, we genuinely enjoyed our time in Zhangjiajie. I'll definitely be recommending this place to friends and family, and if we ever come back with family members, this will be our first choice.
Wishing them all the best — may their business continue to thrive!
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Price per night from:BRL 161
Posted on Apr 3, 2026|Nightscape Bathtub Double Bed Room
Chaya🇨🇳 Ho Perfect if you're entering via the East Gate! Beautiful rooms, amazing service. Keep this in mind for your trip! 📌
🛏️ 1. Exactly as pictured & Great value for money
- The room is fantastic, very new, and spotlessly clean. I booked a room with a bathtub and got the 4th floor. It looked exactly like the photos. The price in late March was amazing—less than $30/night (getting a bathtub at this price is super worth it!). The furniture looks brand new.
- The bathroom is great, with clearly separated wet and dry zones. It has a smart toilet with a heated seat and auto-flush!
- Amenities are quite complete. However, the hotel provides disposable towels. If you have a larger build, they might not cover you completely (I'm petite, so it didn't bother me), but the material is highly absorbent.
- Good to know: the building has an elevator, but you do have to carry your luggage up a few steps to reach the entrance, so it's not 100% wheelchair accessible. But once inside, you can comfortably use the elevator without carrying your bags up to the higher floors.
📍 2. Quiet location but easy to get around
- The hotel is slightly tucked away from the busy, bright areas, making it very quiet and perfect for a good night's sleep.
- Getting to the park is super easy. You can catch a Didi to the East Gate, and it’s very cheap—only about $0.70 per ride.
- As for food, even though it's not right next to convenience stores or restaurants, you can easily order food delivery. If you want to eat out, you can take a Didi or walk to the restaurant area. It's not far, less than 1 kilometer away.
👩🏻💼 3. Friendly owner & Excellent service
- The owner manages the reception herself and is extremely hospitable. She gives great advice on exploring the park. Whether you plan a 1-day or 2-day itinerary, she can recommend the perfect walking route. I planned a 2-day trip, so she suggested entering via the East Gate on the first day and the South Gate on the second day.
- She is always in a good mood and genuinely seems to love her work. Her bright energy makes talking to her an absolute joy 🤣 I was so impressed!
- Her English is okay for basic communication, but for convenience and speed, we used WeChat. The translation feature made it smooth, and we understood each other perfectly.
🎟️ 4. Better ticket discounts through the hotel
- I highly recommend this! If you need tickets, let the hotel book them for you—the prices are actually better than booking through popular travel apps.
- Whether it's the national park ticket (she also helps book your entry time slot for every day you plan to visit—though if you want to change the time, you need to ask her to update it for you), Baofeng Lake, or the Grand Canyon Glass Bridge, she can get them at a cheaper price.
- Another perk is the unpredictable weather in Zhangjiajie. Letting her book day-by-day or close to the date means you don't have to risk booking too far in advance. I changed my plan easily because of fog and rain, and it was completely stress-free.
🚑 5. A personal note of gratitude (why I'm writing this review so long)
Late at night on March 25th, I had a medical emergency. I reached out to the owner, and she was incredibly helpful. She actually left the hotel counter to take me to the hospital and helped sort everything out 😭🙏 (I truly apologize to the other guests staying that night!). I was so touched and grateful, and didn't know how else to repay her, so I wanted to write this review to pass on the good word.
Summary: This stay was super comfortable and truly heartwarming. Not only because of how much she helped me, but the rooms and facilities are genuinely excellent. If you're looking for a place to stay, please keep this hotel in mind! ❤️
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Price per night from:BRL 145
Posted on Jun 5, 2026
Guest UserI highly recommend this hotel, mainly because of its shuttle service. It's located right by the Suoxi River and is newly opened, so there's no unpleasant smell. The bathroom has a great shower with good water pressure and a dry/wet separation. The air conditioning also works well, probably because it's new. They offer free coffee, and there are many dining options nearby like Sanxiaguo, BBQ, Western restaurants, and Yabawang. Transportation is also very convenient, with easy access to everything. Seriously, just stay here!
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Price per night from:BRL 156
Posted on Jun 13, 2026
Guest UserBooked this hotel by chance, and it was pretty clean. The hot water came out fast and had good pressure, and the air conditioning was excellent. The rice noodles for breakfast were delicious, definitely worth trying – much better than the Zhou Ji noodles (my personal opinion), which were a complete mess. One minor issue: the toilet splashed water when you sat on it. On the bright side, the subway station is right on the -1 floor, making transportation very convenient.
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Price per night from:BRL 138
Posted on Jul 20, 2026|Guestroom - 2-Room
Anonymous UserThe location is absolutely fantastic! It's a one-minute walk to IFS, one minute to Pozi Street, and five minutes to Taiping Old Street. The subway is just two minutes away.
The hotel environment is pretty great; it should satisfy even those with high standards.
Regarding facility issues: 1. There's nowhere to hang clothes to dry. 2. The shower drain has poor drainage.
Regarding service issues: I'd say there's basically zero service. There was no phone call to confirm my booking beforehand. They didn't notify me in advance about road closures near the hotel. The cleaning staff knocked on my door to clean at 8 or 9 AM. Do I really need housekeeping when I'm only staying one night? Can't they confirm with the front desk if the guest has checked out instead of knocking to check?
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Price per night from:BRL 137
Posted on Sep 22, 2026|Deluxe Queen Room
Par Balkaran
Before I got to the hotel I was speaking with Dai! She helped me book my ticket for all the parks with ease and convenience. Always available and quick to respond. Without her I wpuld be lost. Tickets were perfect snd helped me get theu the park without having to pay extra. This feature of the hotel is a deal breaker. Dai goes above and beyond..
The staff takes their time and helps everyone even though there is a language barrier to the best of their abilities. Even at breakfast everyone helps and no one says ”thats not my job” they all chip on to help!
Zoran and his coworkers were especially friendly and helpful ..make sure I have everything I need in a quick amount of time.
I wish I could stay longer, I truly enjoyed the staff and location.
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Price per night from:BRL 264
Posted on May 31, 2026
Guest UserThe room was exceptionally clean, with soft and dry bedding. The bathroom came equipped with disposable towels and toiletries, and the smart toilet was very convenient to use. The guesthouse itself was quiet and peaceful, with excellent natural light and ventilation. It was fully furnished with all the necessary appliances, making daily life very easy. The front desk staff were warm and attentive, providing clear check-in instructions and prompt replies to any questions. The location is excellent, close to dining and shopping, with complete amenities nearby. The value for money far exceeded my expectations; it felt as comfortable as home. This will be my first choice for accommodation whenever I'm in the area again. I sincerely recommend it to anyone traveling.
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Price per night from:BRL 136
Posted on Jun 24, 2026
Guest User
This hotel was fantastic, we were made to feel very welcome by all staff. The 2 owners helped us plan our trip to both the national forrest and Tianmen mountain, without their help we would’ve been wondering aimlessly, but with their help we managed to visit a vast amount of the parks in a short amount of time. At night we shared tea and had good conversation, we would recommend anyone to come here. The room itself was very clean and spacious for a good price. The location of the hotel was great, before the stay we were thinking to stay closer to the city, but that isn’t necessary as there is so much near the hotel and it’s only a short distance to the Forrest park which makes mornings less rushed. There is also a place to store luggage, which is very convenient.
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Price per night from:BRL 166
Posted on Jul 30, 2026|Tujia Diaojiao Double Bed Room With River-View Waterfall Balcony
Guest UserWe had a one night stay in this beautiful place. We received snacks, water, and watermelon upon our arrival (my favorite fruit!)) Everything was clean, bathroom was modern, and the hotel was able to get us a ride to the hotel at no charge. This was great as they helped with all the luggage straight into the room. They also booked a car for us to the train station. DiDi is difficult in this area so we appreciate the hotel accommodating us. Thank you for everything, highly recommend this hotel!
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Price per night from:BRL 264