Posted on May 9, 2026
LC666Visited Horsens for the Thomas and Uber Cup and picked this hotel as there were not many choices in the city. The location of the hotel was fine and took less than 20 minutes of driving to reach Horsens city center. The room is nicely maintained and clean. The availability of a convenience store nextdoor is a plus as games ended very late at night and it's great to have some bites after that.
However, despite that the hotel is under the Sheraton hotel chain, there were quite some areas that had fallen short of expectation. First, there were insufficient staff and you would have to wait and hope someone would turn up at the reception desk. Second, there was no amenity available, not even slippers, toothbrush and other basic things. Third, there was shortage of towels and I could only get one large towel after 10 hours of stay in the hotel, and I was never able to get a fresh one in my 4 days of stay. Bathroom mat was not available and thus the floor was always wet after shower. Lastly and most importantly, the staff failed to update my period of stay and my key card was disabled on my last day of stay. When I returned to the hotel after midnight, i could not get into my room and the reception was closed with no one there to help. I had to make a call using roaming to the helpline, and spent over 8 minutes of international calling and probably hundreds of dollars of call charge to get my key card functions again. That totally blew my trip as it should not happen in the first place. All in all, quite a dissatisfied stay.
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Price per night from:VND 1,686,184
Posted on Nov 20, 2023
Guest User
Very basic room, no tea/coffee/kettle etc.
Good view(we were on 7th floor), surprisingly large room for their cheapest offering.
Really nice staff and good breakfast.
There is a direct bus to city centre from outside hotel, can use that bus upto 1 AM.
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Price per night from:VND 2,337,400
Posted on Nov 21, 2024
Guest User
It has an excellent location outside Herning, in the middle of Jutland and close to the highway.
Most are self-service but are convenient for a business traveller and not restricted to certain business hours.
The breakfast buffet offers cold dishes, bread, cereals, fruits, and drinks.
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Price per night from:VND 2,604,863
Posted on May 23, 2025
Guest User
We especially appreciated the helpfulness of the hosts who responded immediately to all our messages and requests. The location is great and very close to the university (only 4 minutes away).
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Price per night from:VND 2,364,534
Posted on Nov 13, 2023
Shuxiadeyueliangzainali
Similar to a homestay, the room is small, but clean and tidy. The hotel owner's old wife and grandfather are warm and welcoming. Breakfast is one per person. The amount is relatively large. Anyway, I can't finish it. It should be noted that if you arrive at night, you need to call the billboard at the door (the old lady and grandfather can rest early, I took a little time anyway). The hotel is still a bit away from the train station. I wanted to go to the hotel and finally gave up. Fortunately, the taxi.
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Price per night from:VND 2,670,760
Posted on Aug 13, 2025
AndersJ
A great place to stay for exploring Samsø.
We arrived early, but the room was ready for us.
The room was simple, but spacious, and we didn't miss anything. Same with the breakfast - small buffet with everything we needed.
We will recommend this place to everybody.
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Price per night from:VND 2,616,492
Posted on Apr 9, 2025
PEI CHIEH
The staff is really nice and I enjoyed the breakfast a lot. It's better to check in before 10pm, as there won't be anyone after 10pm, instead they will put the key outside the keybox in front of the entrance.
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Price per night from:VND 3,256,079
Posted on Sep 15, 2025
Czyouzhouke
A decent hotel, with a great location close to the city center, making it easy to get to the church and the old town. The front desk staff, especially the young man, was very kind and provided excellent service even though we arrived late.
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Price per night from:VND 3,178,553
Posted on Aug 23, 2025
Guest User
Gutes Konzept, schönes Design, leckeres Frühstück. Leider ist die Belüftung des Zimmers so unglaublich laut gewesen, das an Schlaf nicht zu denken war. Zu allem übel waren die vorgesehenen Kommunikationswege nicht zielführend um eine Lösung bzw Abhilfe zu schaffen. Sogar der Chatbot des Hotels hat das Problem erkannt (offenbar auf dieses - bekannte? - Problem trainiert) und adressiert („bitte bei Rezeption melden“).
Am Ende bleibt eine teure Übernachtung ohne Schlaf. Ich würde das Hotel nicht zum Schöafen empfehlen.
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Price per night from:VND 2,608,739
Posted on Sep 10, 2023
Lennart
Reception is not always staffed. Can be complicated to enter with a code and write your own parking pass,
Breakfast is very good,
No ac in the room, which was otherwise comfortable
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Price per night from:VND 3,845,274