3-Star Hotels in Merseyside, United Kingdom

Overall, this hotel exceeded my expectations. The room was spacious and clean, and it came with a kettle and coffee. The location is incredibly convenient, not only close to the docks – perfect for an evening stroll after dinner – but also right next to James Street Station, which makes it super easy to visit nearby cities like Chester. This hotel offers great value for money. If I had to mention any downsides: there's no breakfast, and both elevators were out of order during checkout. I had to walk down from the 5th floor, but thankfully I didn't have much luggage.

Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.

The hotel was really lovely. Most of the time we were greeted with friendliness. It was very clean and tidy. We changed our room from a twin to a double and there were no issues with that. I was disappointed that the spa leisure facilities were closed as it was one of the reasons we booked this hotel. Some of the decor is a bit dated but there are some lovely period features that enhance the hotels ambiance. A very good location for anyone arriving into Liverpool Lime Street.

Great location very close to st James Street station (4 minutes walk) and very easy to find. Air conditioning in the rooms which is appreciated in this weather. Room small, and a bit run down, but clean and practical. Windows are old style and extremely thin, so lots of loud noise (nightlife, music, seagulls) gets in. I would recommend booking a room without a window, more in the centre of the building, if this is important to you. The hotel is massive, and is like a labyrinth inside trying to find your way around, but I quite enjoyed the novelty of this. It is basic, but I would stay again on the basis that it does the job and is cheap if all you need is a bed for the night (but only if I could get a quiet room). The staff are friendly and helpful.

The hotel was ideally situated where we didn't have to walk far to the venues which were approx 6-10 minutes walk. The hotel has a large underground car park that kept our car safe and secure, not many hotels have a bar and seating for guests which we thought was convenient, the room was modern, very clean and loved the high pressure shower that is adjustable, breakfast was lovely we prefer a full English with all the trimmings, though there is the continental option and as it was a buffet we ate as much as we pleased. Lots of things to do and see in Liverpool and a large shopping centre that we discovered on our way back from the Cavern club and eateries on the dock side All in all a brilliant first stay in this hotel and 2nd time in Liverpool...oh and a shout out to the receptionist who helped me with our parking, very patient. We are planning our next stay at this hotel for the near future.

Room was smaller than expected as it looked bigger online however this wasn’t an issue as we only needed a bed and bathroom for the night. The bathroom was very clean and spacious. There was no iron in the room but a laundry room was directed to us downstairs in the basement which was helpful. The only disadvantage I faced during my stay was disturbance from other occupants of my floor coming back after a night out. I could hear laughing, talking and doors slamming. If you’re a light sleeper then I would not recommend! Despite that, the service and customer service was fab and I couldn’t not fault it. Thank you for having us!

We stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..

Negative points from our stay I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible. I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price. Positive All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us. We ate in the bar and the food was exceptional although a little pricey. The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out. Rooms were spotless and beds very comfortable.

The apartment is very close to the train station about 4 mins walk. Inside is bright, clean and comfortable very suitable for family and friend gathering. Highly recommended!!