3-Star Hotels in Hokkaido, Japan

Kudos to this hotel. My stay there was amazing. The hotel is close to streetcar station, but during winter it still pretty challenging to pull your luggage. That is expected situation for any hotel in Hokkaido 😆. The receptionist was really helpful. She help to call taxi for me when I don’t know how to do so.

My Stay at Fairfield by Marriott Hokkaido Naganuma – A Pleasant Surprise in Hokkaido The Fairfield by Marriott Hokkaido Naganuma was one of the most unexpectedly comfortable stops during my recent self-drive trip around Hokkaido. Located in the peaceful town of Naganuma, it’s about a 30-minute drive from New Chitose Airport and roughly one hour from central Sapporo. While it’s far from the bustling city center, that distance is exactly what gives the place its rare sense of tranquility. When I arrived at the parking lot in the middle of winter, my car was covered in snow. Before I could even grab a shovel, a staff member came over with a friendly smile and quickly cleared the snow off the vehicle for me. The service was warm, efficient, and genuinely thoughtful—it made the whole check-in experience feel smooth and welcoming right from the start. The room impressed me immediately with its generous size. Compared to many typical Japanese business hotels, the space here feels noticeably roomy. I could easily open my large suitcase fully and organize everything without everything feeling cramped. The bed was comfortable, and the large windows offered an open view of the surrounding fields (a pure white snowscape in winter), which made the stay very relaxing. Cleanliness is another standout feature. The entire hotel was impeccably maintained—floors, bathroom, bedding, everything spotless. There wasn’t the slightest odd smell in the air, and I slept very soundly every night. The surroundings are extremely quiet. At night you hear almost no traffic or human sounds—just the soft whisper of wind. It’s the perfect place if you’re looking to escape city noise. The downside is that there are no convenience stores within walking distance, so if you don’t have a car it can be inconvenient. I recommend stocking up on snacks and drinks at a roadside station (Michi-no-Eki) or supermarket before checking in. Scenery-wise, the hotel is surrounded by wide Hokkaido plains. In winter it’s an endless blanket of snow; in summer I imagine it turns into lush green fields—either way, it’s incredibly photogenic and healing for the eyes. Although it takes about an hour to drive to central Sapporo, having a car turns this “remoteness” into an advantage: you can easily reach nearby hot springs, farms, or head further north to other attractions. In summary, this hotel is an excellent choice for self-drive travelers looking for a comfortable overnight stop or anyone who wants a quiet, restful base. Great value for money, spotlessly clean, friendly and attentive staff, plus that peaceful away-from-it-all atmosphere—I’d happily return on my next Hokkaido trip.

The room size although quite tight for 2 people but nevertheless it is comfortable. The room amenities was quite good too. The staff was helpful during my stay there and although the hotel didn’t provide any airport transfer service, but you may ask the front lobby to book your taxi. The best things was the hotel provide a luggage storage services. The location wise although not that close, but it’s quite convenient, a 6-7 minutes walk to the nearest station and 4 minutes walk to the tram.

This hotel is super close to Tomakomai Station, and the rooms are quite spacious. The breakfast was excellent, and the service was fantastic. In the evening, when the bedside display wouldn't turn off, I contacted the front desk, and they responded very quickly, bringing tape and paper to cover it up and solve the problem.

The place is fairly conveniently and centrally located. Easy to get to many places just by walking. There is a bus stop to the Chitose airport that’s fairly close to the hotel. The breakfast is not bad, although seems to have not changed during my stay. The laundry is slightly costly but amazing, works really well. There are two problems. One is that the bathroom smells bad. I cannot really manage this issue after two days. Another issue is that the elevator to the breakfast restaurant seems to be a bit dirty and there’s no one cleaning it.

This hotel use the self check in system. However they don't remind guest about the check out time so I am never informed about the check out time. Finally the last day, the receptionist just came to my door at 10:00 and told me I need to pay. I was shocked and asked politely about not charging extra money and got out the room at 10:20. They finally still needed to charge me 2000 Yan. I requested to have the price list and all policies about the check in and check out. THE MAN RECEPTIONIST CAME INTO MY ROOM AND SHOWED ME THE BOOKLET. ONLY ME AND HIM IN THE ROOM, THEN HE SHOUTED AT ME IN JAPANESE RUDELY !!!! I have the right to understand all the pricing and information although I have time exceed, I can pay however I don't deserve the bad attitude of their hotel service. It is the WORST STAY EVER in my life. The time was 31st Dec 10:30 a.m. when he shouted at me. SHAME ON HIM AND THE HOTEL.

1. The hotel is conveniently located right next to the Kitanomine ski resort, just across the street. Ski rentals are available directly at the hotel, and there's a very enthusiastic young man from Taiwan who works there. The prices are also the cheapest, highly recommended. 2. Transportation: There's a direct bus from New Chitose Airport that stops right at the hotel entrance, making it a seamless journey. The bus stop for Biei and Asahikawa is directly opposite the hotel's main entrance, with a direct Lavender Bus service that accommodates luggage. 3. Dining: We booked breakfast and dinner. Breakfast has a 1-hour limit, and dinner has a 90-minute limit. Both breakfast and dinner were very rich and plentiful. Dinner even included BBQ, though the dishes didn't change daily. Beer and sake were all-you-can-drink. 4. Entertainment: The hotel offers free 24-hour beverage machines. There are also scheduled times daily for roasted marshmallows, baked potatoes, cookies, and beer time, which the kids really enjoyed. There's also a children's play area. 5. Room: We had a triple room. The room wasn't very big and was a bit dated, but the heating was excellent. 6. Onsen (Hot Spring): There are two pools, one at room temperature and one at 40 degrees Celsius. It was quiet and not crowded.

Perfect location as is very convenient and walkable distance to many places. Will definitely return to stay when visit Sapporo. Room and toilet are very clean and looks like new. We stay for 4 nights. Staff are friendly and very helpful. We also enjoyed the complimantary coffee at the reception area. You may loan from hotel.some essential items example hair straighteners, nail clipper, cables. Keep up the good work.

I have a reaaly good time at this hotel.. i came to sappiro for calebrate my aniversary.. the staff prepare some thing very sweet.. thank u l. the room and bed are more than enough for 3 person. I booked twin room. The location amazing... near everywhere.. very clean. Everyday they give us new towel. New PJ, and water. The onsen amazing. The staff also very nice. The most amazing iss. There is a BUS STOP DIRECT FROM THE AIRPORT!!! WAWW... No dragging luggage drama in the snow... 😍😍😍. Thank you Resol Trinity... i will stay here again for sure if i come to sapporo next time...

Location: The hotel is conveniently located near Hakodate Station, making it easy to access JR trains and buses. Service: Breakfast was decent with a good variety of options. Cleanliness: The cleanliness was a huge disappointment! If you don't smoke or can't stand the smell of smoke, be absolutely sure not to book a smoking room. During the cherry blossom season, this was the last room available, and I didn't check carefully, ending up in a smoking room. The room reeked of stale cigarette smoke, and the ventilation system was useless, making it smell even worse, especially in the bathroom. My hair and coat were permeated with the smoky smell. There was an extra sheet under the duvet. I didn't notice it the first night, but when I pulled it back the next morning, I saw many stains on the duvet cover. Truly subpar... Facilities: The room was very small; I could only open my suitcase by the door. The bathroom had no outlets, so I had to plug the hairdryer into an outlet in the main room. No drinking water was provided in the room; I had to go all the way down to the South Wing to get water, which is a very inconvenient design.