3-Star Hotels in Marrakesh-Safi, Morocco

My stay at Riad Belikoss was OK, but not totally satisfying. The staff is friendly, the check in was OK. The guys at the reception (Larbi) and the boys at breakfast (rooftop) were very friendly. But the welcome drink (mint tea) was not hot. Hmmm. The room itself was not that bad, but for the price paid, the cleanliness was doubtable (see photos). Hopefully this can be cleaned better in the future if the management reads this. The breakfast was reasonable, with Orange juice, an omelette, a few pieces of fruit, a Moroccan pancake (msemmen) with chocopaste, honey and jam. I missed 2 things: yoghurt and Amlou (Moroccon peanut butter). This should be improved. And very important: my coffee was cold! They serve you black coffee in a small thermos can, but still it wasn't hot! Coffee should be really hot. Also, they served me back coffee only, and after asking they provided milk. It should be there in the first place. No salt and pepper on the table for the eggs. The amount of bread served at breakfast was small. Not too bad, but there are things to be improved. The staff was friendly and helpful. I was like 'where is the pool'? Is this it? Can't really call it a pool. Positives: The Air-conditioning was good. Room design and Riad decorations are nice. Room door (see picture) is old and green with mold. Should be replaced urgently. Curtains are not blackout, you will still have light coming in the room. Room is not sound proof but at night it was quiet There are only windows facing the inside of the building, no outside-windows, so no fresh air coming in, causing a lack of oxygen at night. If you get a very cheap room price (like less than 20 euros) it's acceptable, it's too much for this Riad. Conclusion: it's a beautiful Riad, but there are things to be improved. But Larbi is great, thank you my friend.

We didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.

We had the pleasure of staying at Riad Jibril during our visit to Marrakech, and what a delightful experience it was! Our host, Iheb, truly deserves the title of a legend. From the moment we checked in until we checked out, he made our stay memorable. Whilr it may not be a 5-star hotel, it provided a unique and authentic Moroccan experience that exceeded our expectations. The riad itself, with its traditional architecture, was clean and inviting. The highlight was undoubtedly the serene terrace, a peaceful oasis away from the hustle and bustle of the medina. One evening, we indulged in sheesha on the terrace, a delightful experience that only cost us around 70 MAD. We also had the pleasure of dining on the terrace, where we enjoyed delicious tagines at a very reasonable price of 60 MAD each. The chef's culinary skills were truly impressive. The breakfast served each morning was traditional and homely too! What made our stay truly special was the warm and welcoming atmosphere created by Iheb and the staff. We arrived as guests but left feeling like friends. We were even befriended by the two adorable resident kittens, Sofia, the long-haired tabby, and Leena, the ginger kitten. Their presence added an extra touch of charm to our stay. The location of Riad Jibril was perfect, and the camel in front of the money exchange served as an excellent landmark. The riad was on the opposite alleyway, second door, making it easy to find. We especially enjoyed its proximity to Kasbah, near Zeitun Cafe, a favorite spot of ours to visit at night. The lantern-lit terrace at the cafe provided majestic views that made our evenings even more memorable.

It is located right next to the sea and Madina. The restaurant offers a nice view and serves very nice food. The hotel is family-owned and the owners make great efforts to ensure guests have a pleasant stay. The only downside is that the air conditioning is very noisy and the auto stop-start feature wakes you up all night. Additionally, the bathroom needs updating, and guests have to carry their bags to the first floor reception.

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

The riad proved to be a true oasis amid the bustling streets of the Medina. It offers a wonderful blend of Moroccan flair, comfort, and warm hospitality. The staff was attentive and caring, always helpful with recommendations and creating a homey feel. It wasn't just a hotel, but a part of the trip itself and the atmosphere of Morocco. I'm left with the warmest memories and a strong desire to return again.

I recently had the pleasure of staying at this wonderful hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality, making the check-in process smooth and efficient. The room was spacious, impeccably clean, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, while the stunning view from the window added an extra touch of relaxation.

Stayed at Riad Mama for 5 days and 4 nights, and it was an unforgettable experience. The riad itself is beautiful and tastefully decorated, but what truly made the stay exceptional were the people and their outstanding service. Dunya went above and beyond, helping me with my large luggage to the lobby and keeping my room spotless at all times. Farid prepared Moroccan tea for me on my first night on the rooftop and generously shared great restaurant recommendations. Nour, the director, and her sister greeted me with warm smiles every time they saw me and provided truly fantastic service. They offered warm, genuine hospitality and consistently went the extra mile to make sure I was comfortable and well taken care of. I genuinely felt like a welcomed guest rather than a tourist. When I unfortunately had food poisoning on my second day and didn’t leave my room at all, they noticed and checked on me to make sure I was okay. That level of care meant so much to me. Lastly, the riad itself is literally just 2–4 minutes away from Jemaa el-Fnaa and the Medina, which made getting around incredibly easy. I would definitely come back again without hesitation. Thank you Riad Mama! I can’t recommend Riad Mama enough this is hospitality at its finest. The rooftop view facing Koutoubia mosque.

Let's start with that we didn't like staying in Medina . It was all comfortable in the raid itself , but beyond the quiet horror . As they say we didn't come in with the old Medina with its garbage , smell, etc . Read was clean, bed very comfortable, stay comfortable, breakfast was scarce . There was a safe in the room. The managers were friendly, met, held . In the morning they prepared breakfast for the removal . For coffee at 6 a.m. Thank you very much, just before leaving . Also carried out (we hurried and he ran with us with bags to the bus that was expecting us) The only huge minus was that one of the managers who organized our tour sent us not where we wanted to , as an individual tour for 200 euros , so far we have thought it was special , or we did not understand each other ( although the photos were shown where we wanted to go ) , this day was spoiled by the word completely , the worst trip to an unclear waterfall for such money .

It was good for the price. Great location in Gueliz, very close to the shopping centre etc and easy to get to the medina either via bus or walking. There was a bit of an inconsistency with breakfast. It’s bought over to you on a tray rather being a buffet. You’re not asked what you would like, it’s more of a get what you’re given sort of thing. Several times people I heard people being offered a pancake or given bread etc on other tables and I wasn’t. However, the pastries were really nice. I went to sit outside by the pool on one occasion while waiting for my airport transfer, there were a total of 3 sun loungers but lots of tables for people coming in to eat at restaurant. Some men came in and sat at the tables, ordered a drink and were smoking; it’s not a massive area so it’s all you could smell and breathe in. The pool area is mostly in the shade. The staff were very friendly and I was allowed to check in early. As a solo traveller was given a twin room rather than a double which was shown on the pictures when I booked as a ‘single’ room. It was fine though. The air-con works well, the beds are comfy and it was quiet. I LOVED Marrakech!