We booked 2-bedroom apartment and it’s pretty good. The room is clean and sheets were changed daily. Breakfast buffet has a lot of food selections. The only comment I have is the common toilet ventilation is not working that’s why the smell stays after you have done your business 😆. And the pillows has a large yellow stain marks if you look inside the pillow case.
Overall, I had a great experience during my stay.
Hotel near Lagoi,Bintan55.6% of visitors choose this area
MMarsaulina2026.03.24
We had a truly amazing stay in Four Points! The photos speak up for themselves! Everything was so perfect. It is close to Plaza Lagoi, Tidal Bar and Warung Yeah was within 10 mins walk. There were lots of food options available. We get to try out local foods like Nasi Bali, Es Jeruk Peras, Cumi Bakar Bakso and the list goes on!! The staffs was friendly and warm, their good service makes me feel like home and feel welcome. The rooms was clean and tidy!
Very efficient and friendly front counter service and there is hotel staff assist in crossing the busy road. Very clean and comfortable hotel. Very convenient location. Will definitely come back if going to Batam.
The hotel is clean and helpful nice hotel staff. But i overlooked the size of the room, very small room. Next trip need to cautious the room size. Breakfast is ok2. Location near to nagoya mall. Still walking distance. And nearby masjid also. Many Spa opposite of the hotel. Iron need to request and they will quickly send to your room.
My forth stay in ts hotel. Very clean very safe and friendly & helpful staff. Check in & out was easy. There’s staff at lobby 24 hrs. Modern hotel style. There’s live band singing on weekends.
I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle.
One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains.
The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal.
I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience.
While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay.
In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!
My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air.
The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly.
Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment!
All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^
Stayed at Woda Villa & Spa Batam and had a generally pleasant experience.
Pros:
The location is very convenient, as it’s close to the town area, making it easy to access shops and restaurants options. The 2-bedroom villa is spacious and comfortable, great for families or small groups. Toiletries were also well provided, with sufficient amenities for the stay.
Cons:
The private pool is on the smaller side, which may be a bit limiting if you’re looking to fully relax or swim. There were quite a number of mosquitoes, although the villa does provide repellent which helps. The breakfast buffet spread is also quite limited, so don’t expect a wide variety of options.
Overall:
A good stay for those looking for a spacious villa in a convenient location, but with some minor drawbacks in facilities and dining variety
Hotel is still going through some upgrading at the back of the building. Which does not affect the guest at all. Was taken aback by the height and transparent lifts welcoming us. Very grand entrance indeed. However, the colour is out dated. Is it supposed to be underwater theme or inside a ship theme. But the most distinct feature that struck my nose was the air freshener. I really don't like it. Apart from that, room was spacious, clean & bed a little soft for my liking. Toilets big and clean. But I noticed at the under side of the toilet bowl is not cleaned properly. Bathing liquid is not enough for 3 of us. Would be better if wall mounted pumps used instead of small refillable travel bottles. Breakfast spread is substantial and tasty. With the affordable price. Will definitely come again.
This is a new hotel completed recently, it is nicely renovated with delicious breakfast and it near a lots of eateries and shops.
Will book again for my next trip.
Great
412 reviews
9.2/10
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8.6/10
Very Good
SShanellejjqFrom the check in, to our check out the staff around the resort were all very helpful and smiley. They provided us with helpful advice and recommended activities to do in the resort!
Rooms were nice and clean as well and spacious. We also visited the massage in the resort and it was a really good experience!
Lots of things to do around the resort even for adults, we did archery and the instructors were very encouraging and skilled in guiding first timers!
AAnonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
GGoh Zhe LiangWonderful place for family with kids. The front desk will send whatsapp of their activity brochures, both paying and complimentary activities where you can make reservations. Guests have 20% discount as the treasure Bay is also open to outside. You can also call the buggy to pick up from your tent and you can approach the concierge to arrange for activities outside the resort, like booking taxi to shopping mall or the mangrove restaurant which the food was wonderful! You can also book for a private bbq session at your tent from the resort restaurant but best to book a day before.
TtgabA nice resort that is not too far from ferry terminal and provide complimentary transfer. While facilities are good but in-house charges are quite high, even more than Singapore. The hotel spa is average despite almost double price else where in Indonesia. The free internet is just pathetic and they force you to buy package if not on good roaming plan.
MMelvyn NgGood and clean hotel! Bed was so soft and good! They serve quite a decent breakfast as well with a live Indomie station 👌 Only issue I have is the shower and bedroom is separated by glass and a translucent curtain! Rather awkward situation… otherwise this hotel is new and great! Will come back again!
DDr. ErikI loved Batam View so much! I'll be honest, I wanted to stay at Turi Resort, where I normally stay, but they were fully booked. So I tried Batam View, and I was flabbergasted. I had a room in the main building with sea view, and it was stunning. The rooms have been renovated and are clean, modern, comfortable. The hotel's beach and pool are both amazing, and I was so happy to find a really deep pool (rare in Asia), plus a very clean beach. I had an unforgettable dinner at the beach, too. The staff are universally lovely, attentive and professional! I saw the villas and definitely want to stay there next time! I spent a lovely 6 nights there and cannot wait to return!
KKhor Siow WeiConcierge service is excellent! Service staffs in the hotel are really helpful and attentive. The room worth the price, water heater is working well, water pressure is excellent. The edges (especially the floor, door and wall) might need some maintenance. Their mattress is great and comfy, just the pillows can be better. Breakfast is well served in great display and varieties. The most important thing is ”GOOD LOCATION”! walkable to Grand Batam Mall & BCS.
SSamie 陈思绵Room is new and clean. Location is near the batam ferry terminal but further away from the city where restaurants and spas are located. If you want a quiet night to sleep, don't stay here! Blaring music from the tapas bar on Level 3 that goes till midnight! Or make sure you get a room that is far away from the tapas bar. The windows are not insulated and the loud music just went on and on. We were only there for 1 night so i didnt bother to ask to change our room. There's nothing much around the hotel area.
SShah Guerriero del CoraggioIf anyone wanna have the most comfortable stay in Tanjung Pinang, this is the hotel!
Room is big, wifi is strong, the breakfast has a lot of varieties and with different menus each day.
The TV even have Netflix & Youtube!!
The staff are very accommodating & kind.
Hotel is very strategic, very near to the ferry terminal & easy to get around the city centre.
Will definitely come back here again. Thank you!
KKirvyI had a truly wonderful stay at Grand Eska Hotel Batam! The food was absolutely delicious be it the breakfast or the weekly Saturday BBQ and the hotel had such a vibrant atmosphere with events that made the experience even more enjoyable.
A special shoutout to Felix! Who went above and beyond throughout our stay. From recommending great dinner spots to even assisting us with purchasing gifts, his thoughtful service really made us feel well taken care of. It’s rare to meet someone so dedicated and genuine—thank you, Felix!
What stood out most was the warm hospitality from every staff member we encountered. No matter where you go in the hotel, you’re always greeted with a bright smile that makes you feel at home.
Overall, I couldn’t have asked for a better experience. Highly recommend Grand Eska Hotel Batam for anyone visiting Batam—you’ll be well fed, well cared for, and leave with a big smile.
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