5-Star Hotels in Shaanxi, China

The front desk service was excellent; they proactively added me on WeChat for guest services, which was very convenient for any inquiries. The room's air conditioning was great, contrary to some online reviews. It was very comfortable; perhaps it's because it was an executive room and newer. The lounge was nice; the stir-fried dishes smelled delicious, and they had a good variety of spirits. My only minor complaint is that there weren't enough lemons, and everyone ran out later. They could definitely put out more.

A must-stay in Xi'an. Best location and services. The hotel boasts an excellent location with convenient transportation, making it easy to visit the Bell Tower and Muslim Quarter. The rooftop infinity pool offers an amazing ambiance, and watching the Bell Tower's night view at sunset from there is absolutely stunning. The butler service is attentive and responsive. The guesthouse itself is very well-designed, with comfortable and clean rooms that are also perfect for photos. Highly recommended for anyone traveling to Xi'an.

I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future. Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.

We were upgraded to a courtyard room, which was a bit small inside. The location is great, right within the scenic area, and there's a car available to take you to restaurants inside the park. The private hot spring was ready in the evening. I had put up the 'Do Not Disturb' sign, so I was quite annoyed when I received a call at 10:00 AM, only to find out they were calling about breakfast. I wasn't sure how to react at that moment!

Ask yourself do you plan the trip to stay in the hotel all the time or do you use the hotel for a good and comfortable stay at night for a good bed and shower then your at the right place here at Somerset, comfortable rooms for all groups. Shops are close by and good service. Nice breakfast with variations every day.

Overall, my stay was great. The hotel's location is super convenient for getting around. The room was clean and tidy, facilities were well-maintained, and the bedding was really comfortable, so I slept very well. The staff were all friendly and polite, and service was prompt. Breakfast offered a wide variety of options and tasted good. All in all, it's excellent value for money. I'd definitely choose to stay here again on my next visit and highly recommend it.

I had an excellent experience at this hotel. The location was perfect, making it very convenient to get around and explore the area. The hotel was also very clean, with excellent service from the staff throughout my stay. The facilities were excellent as well, and overall, everything met or exceeded my expectations. I would definitely recommend this hotel and would be happy to stay here again.

An excellent hotel! The staff are very welcoming and always greet guests. The rooms are spotless and the air conditioning is set just right, making for a very comfortable stay. Both the mattress and pillows are incredibly comfortable; I practically fell asleep as soon as I hit the bed after a day of sightseeing. What's more, there are even peacocks in the hotel's beautiful courtyard, which is a lovely surprise. I'll definitely book Hualuxe again next time I'm in Xi'an.

The hotel is located in the heart of Qujiang New District, right across the road from Qujiang Site Park and the Grand Tang Dynasty Furong Garden. It's also just one subway stop from the North Square of Big Wild Goose Pagoda, and you can even walk to the Grand Tang Everbright City. The hotel itself is quite grand, and its own dining options are excellent. The breakfast is very rich, and both the Cantonese restaurant and the Spanish restaurant are great. It's also very close to Furong Xintiandi. Everything else was perfect, except for the limited number of power outlets by the bed (many B&Bs even offer Type-C and Lightning charging ports).

Didn't expect to have a choice of both soft and firm pillows! The shower pressure was fantastic too, washing away all the day's fatigue. And they even had freshly made Xi'an oil noodles for breakfast! Simple pleasures like these really make a couple's trip. Definitely my top choice for the next vacation!