5-Star Hotels in Shaanxi, China

I'd heard great things about this hotel for a while, and even though it was a bit far from where I needed to be, I still chose to stay at the Legend. It lived up to expectations and was definitely worth the price. 'Historic, elegant, and high-quality' – that pretty much sums up my overall impression. Upon check-in, they upgraded my room, which was a very thoughtful gesture. The facilities are incredibly well-maintained, indicating excellent materials, meticulous management, and careful upkeep. The off-white seating in the public areas was spotless, instantly reassuring me about the hotel's hygiene. The courtyard was smaller than I imagined, but the greenery and layout were very pleasant, especially the centuries-old trees that seemed to stand guard, inspiring a sense of reverence. The guest room was comfortably and tastefully appointed, with multiple small, opening windows – a refreshing change from the large, fashionable windows often found today – offering a more residential feel and excellent privacy for different functional areas. The breakfast was exceptional, with both a buffet and à la carte options. The ingredients were fresh and high-quality, and it was absolutely delicious! When I returned to the hotel around noon after my errands, they kindly extended my check-out until 2 PM. The service was delightful; they diligently helped me with my luggage both upon arrival and departure, making me feel right at home. A special thank you to Derek Yang, Jack, Andi, Leo, Eva, and others.

Had a truly excellent experience at this hotel! The environment is beautiful and the service is incredibly thoughtful and attentive ☕. The breakfast and late-night snacks each day were also very good. They even contacted me in advance of my stay to send me a travel guide. Any requests I had were met with a patient response, and the rooftop pool bar is also gorgeous. Highly recommend!

This is a grand and impressive hot spring resort, reminiscent of an era of economic prosperity. My friend and I had an excellent stay during the Dragon Boat Festival. Although the hotel opened in 2017, every part of the architecture, rooms, and gardens are exceptionally well-maintained. Plus, it wasn't overly crowded, and the hot spring water was clean and of great quality. They even provided a fruit platter while we were soaking. The service truly touched me. From arrival to departure, enthusiastic staff members were constantly helping us with luggage, guiding us, and providing buggy transfers. On our second morning, it was raining, and the front desk proactively asked if we'd like room service. The breakfast they delivered was incredibly generous. It's a shame my friend and I arrived a bit late and missed out on the complimentary activities offered by the hotel. However, the staff patiently confirmed everything with us, which made my experience feel complete. I highly recommend this hotel to anyone who enjoys a good staycation.

The hotel's location is truly excellent, right in the city center next to CapitaMall. There's an abundance of dining, entertainment, and shopping options all around. It's also super convenient to get to the Small Wild Goose Pagoda and the Grand Tang Everbright City. Plus, they offer free parking if you're driving.

My only requirement for a hotel is peace and quiet. That's why, even though I was visiting Xi'an, I specifically booked this place. Plus, as an IHG Platinum member, I try to stick with the brand. The reason for choosing this hotel was simple: it looked relatively quiet, and they had suites available. Logically, for just my wife and me, such a large room wasn't necessary, but I thought fewer neighbors might mean more quiet. The first night, however, had a bit of a hitch. I'm not sure if it was the air conditioning unit upstairs or some other machinery, but every twenty minutes or so, there would be a very loud bang, which meant I barely slept all night. Honestly, for such a nice room, this issue was quite unexpected. At 5 AM, I couldn't take it anymore and had to call the front desk. They handled it promptly, quickly moving me to the seventh floor; my original room was on the eighteenth floor. The seventh-floor suite was also much quieter. Although the curtains were a bit old, with several small holes, making them less effective at blocking out light than those on the eighteenth floor, and the partition between the living room and bedroom was transparent (which compromises sound insulation and light blocking), the overall living experience was actually more comfortable. The rooms downstairs have gaming consoles and kitchens, while the rooms upstairs feel more like private meeting spaces – each with its own distinct features. At least after moving to the seventh floor, I didn't hear that inexplicable loud noise anymore. Of course, being closer to the gym, I occasionally heard some equipment training sounds, but it was a vast improvement compared to the first night, and my sleep quality significantly improved on the second day. Just a small suggestion for the hotel: the coffee machine in the room and the provided capsules didn't seem to be compatible, so I didn't end up using it. But this is a minor issue and didn't affect the overall experience. This stay also made me ponder whether I should continue to spend more on suites just for the sake of quiet in the future. Theoretically, suites should have fewer neighbors, but in reality, suite floors might also attract more families traveling together, so it's not necessarily quieter. Overall, however, I was quite satisfied with this stay. Especially the hotel staff's service attitude was excellent, and their response time when issues arose was very quick. If I visit Xi'an again, I'd very likely choose to stay here. For friends traveling, this hotel is indeed a bit further from the main attractions, but for me, getting a good rest is more important than saving an extra ten or twenty minutes of travel time.

The Novotel is in a fantastic location, right above Metro Lines 2 and 6, offering direct access to all major attractions. It's also just three stops from the train station. Downstairs, there's a travel agency where you can catch direct buses to the Terracotta Army and hop-on-hop-off city tour buses. As for the hotel's front desk staff, check-in was smooth and efficient. The hotel breakfast offers a wide variety, including freshly made 'sauteed' noodles and beef noodles daily, plus a mix of Chinese and Western options. This explains why we saw quite a few foreigners staying here. Next time I'm in Xi'an, I'll definitely choose the Bell Tower Novotel again. 100% recommended!

The Marriott brand consistently delivers high service standards. Before my stay, they proactively inquired about my needs and arranged for an early check-in. Throughout my stay, they frequently checked if I was comfortable and if I had any feedback. I'm especially grateful that they helped me receive and refrigerate an urgently needed medication! The location is excellent, just a short walk from the subway, with plenty of local eateries and large shopping malls nearby, making dining and shopping incredibly convenient. The room was larger than the Sheratons I've stayed at in other cities, especially the bathroom, which was very spacious. Takeout deliveries are handled by a robot, which is super convenient. It's a pity I didn't get to try the hotel breakfast this time because there were so many delicious snacks to explore in Xi'an. Overall, I highly recommend staying here.

This hotel is super conveniently located, within walking distance to popular attractions like the Grand Tang Sleepless City, Tang Paradise, and the Giant Wild Goose Pagoda. It's a quiet place, and the staff are all really friendly. My check-in and entire stay went smoothly, with quick responses to any requests. The room was clean and dry, and well-equipped. The hotel has its own charming Chinese-style courtyard with a pavilion and fountain, and you can even see peacocks, which is quite unique! It's a really relaxing and enjoyable experience overall.

Arrived in Xi'an, and a light rain brought a welcome calm to the sweltering heat. The hotel staff were incredibly friendly, especially the ones at the entrance. When a car arrived, they'd help guests load large luggage into the trunk and even open the car door. Everything was handled with such thoughtful detail. As for the hotel's environment, it's simply beyond words. The serene garden right before your eyes offers a peaceful retreat amidst the bustling city. Its central location makes getting anywhere a breeze... And after a soak in the tub with those wonderfully fragrant toiletries, you're sure to drift off into a peaceful sleep.

Very satisfied! Facilities: All the fixtures are brand new. The shower pressure is great and very comfortable. There's no old or worn-out feeling as some negative reviews mentioned, only understated luxury. Cleanliness: It's cleaned very well every day, and they even noticed we had a child and thoughtfully left two extra bottles of water, which was very attentive and considerate. Ambiance: The antique-style decor is in keeping with the age of the hotel, and both the kids and elders really enjoyed this style. Since we're in a thousand-year-old capital, of course, we want to stay in a hotel with historical charm! There's a bronze carriage in the lobby and Tang Sancai pottery in the room, giving a feeling of traveling back 5000 years. My child even said our hotel is like a museum! Service: From check-in to check-out, every staff member we encountered was smiling and had an excellent attitude.