5-Star Hotels in Yunnan, China

Banyan Tree Lijiang is absolutely beautiful! Even though it rained both days of our stay, the traditional Chinese courtyard felt perfectly in tune with the weather, offering a unique charm. Before booking, I was a little worried after seeing the hotel's pictures – I'm not sure how they took those promotional shots, because in person, the scenery far exceeded my expectations. All my photos were taken with a phone, so they're quite authentic. The service was also excellent; when my child wanted to sleep alone, they even set up an extra bed for them. The hotel offers plenty of activities to keep kids entertained, and there are small animals and many fruit trees on the property. The osmanthus flowers were already blooming during our visit, filling the air with their fragrant scent. On our last day, they even arranged a travel photoshoot for us. All in all, it was definitely worth it!

Choosing the Bolang Hotel for my Lijiang trip was an amazing surprise! Tucked away in the ancient town, the hotel's Naxi-style courtyard design is incredibly tasteful, with a huge garden blooming with hydrangeas. You might even spot alpacas and peacocks – the ambiance is just perfect. The popular infinity pool, perched on a cliff, faces Jade Dragon Snow Mountain directly, making for fantastic photos. The rooms are exceptionally well-equipped, featuring underfloor heating throughout, Dyson hairdryers, and scenic bathtubs, all complemented by soft, comfortable bedding. The butler service was attentive and thoughtful, with welcome fruits and complimentary afternoon tea upon arrival. It's also very convenient for exploring the ancient town. This was a perfect vacation experience, and I highly recommend it for anyone visiting Lijiang.

Back in Dali, I decided to revisit the Xianyun 360-degree Cliff Seaview Hot Spring B&B, and it truly lived up to expectations! The front desk staff were incredibly polite and attentive. I later found out that the humble and helpful manager, who was always ready to assist, was also from Beijing, which made me feel right at home. The B&B's environment is serene and immaculate. The private hot spring pool in the room is definitely the highlight. Soaking in the hot spring, you're directly facing the Cangshan Mountains and Erhai Lake – it's like a landscape painting come to life. During my downtime, I loved sitting on the balcony, gazing at Cangshan and Erhai, which was incredibly therapeutic after a long journey. The restaurant's dishes were delicious and flavorful. My experience was as excellent as ever, truly a hidden gem of a seaview B&B. Choosing to stay here twice speaks volumes about its reliable quality. It’s my top choice when visiting Dali, highly recommended! Amenities: Excellent Hygiene: Good Environment: Beautiful Service: Fantastic

For my 4-day, 3-night stay in Kunming, I chose the Sheraton, as I've always been a fan of the brand for my travels. The location of the Sheraton Kunming City Center is truly excellent. Right outside the door, you'll find a snack and shopping area, with the old street all around. You don't even need to go to other attractions; you can spend several days just eating, drinking, and exploring the immediate area. 👍 Secondly, the check-in experience was fantastic. From the front desk staff when I first walked in to the cleaning staff and restaurant servers, everyone was warm, polite, and helpful. I didn't encounter a single unenthusiastic person, which is definitely something to praise! 👍 Each floor had plenty of bottled water available for guests to take as needed, which I really appreciated. 👍 On the 8th floor, the breakfast offered a wide variety of dishes, with different hot options each day, and everything tasted great! 👍 I've already recommended this hotel to my family and friends! 😄

The location is good, right at the entrance of Gaozhuang, so you can walk there. However, the facilities and service don't live up to a five-star (or diamond) rating. The decor and amenities are quite simple, feeling more like an apartment. The concierge service was great; they actively helped with luggage and were very polite about storing it. But the front desk was just average – expressionless, and looked annoyed when I asked for a bag. Although it's on a high floor, I'd advise light sleepers to reconsider, as there was loud music outside early in the morning, not sure if it was a public square dance or what. Overall, the experience was just okay.

We had a pleasant stay overall, with several things that really stood out. The room was extremely spacious, with two king-sized beds and plenty of room to move around. It was comfortable and gave us ample space to relax. The dining area also offered gorgeous scenery, making meals much more enjoyable. The front desk staff were friendly, helpful and responsive. When we discovered some hair caught in the hair trap in the bathroom when we checked in, we reported it to the front desk. They immediately arranged for housekeeping to come and clean it. We were also pleasantly surprised when the front desk later delivered a dessert to our room as a gesture of goodwill. This was a nice example of prompt and thoughtful service recovery. Another small but memorable example of the front desk team's helpfulness happened after midnight. I had an issue with the dryer and needed to open it in the middle of its cycle, but could not figure out how to do so. Although it was already past midnight, the front desk staff patiently helped me troubleshoot the problem and guided me on how to open it. Her assistance quickly resolved the issue, and I really appreciated her willingness to help despite the late hour. Another lovely touch was the warm milk delivered to our room daily. We also enjoyed the complimentary afternoon tea, especially the beautiful dessert designed in the shape of Jade Dragon Snow Mountain. These little touches made the stay feel special. Unfortunately, the restaurant experience at the hotel was a weak point. We went for dinner at around 9pm. After the staff seated us, they disappeared, and despite the restaurant being very large, there were no other wait staff in sight. After waiting for about 10 minutes, I eventually had to go looking for someone and tell him that we wanted to order. When we asked whether using DianPing or the hotel guest discount would offer better value for a particular meal we wanted to order, the staff member was unable to advise us. We had to work out the best option ourselves. While this may seem like a small matter, I would expect restaurant staff in a hotel to be familiar with the promotions and benefits available to guests and to be able to provide basic guidance. Things did not improve much after our mushroom hotpot was served. We were essentially left to figure out how to prepare and eat the hotpot ourselves, without any explanation or assistance from the restaurant staff. Based on our experience, they appeared to lack some basic training in customer service, attentiveness and product knowledge. The issue was not that they were unfriendly; rather, they seemed somewhat clueless and undertrained, which made the dining experience unnecessarily difficult. Overall, the hotel has many strengths — a wonderfully spacious room, beautiful scenery, friendly front desk staff and thoughtful guest amenities. The service recovery from the front desk was also impressive and showed that the hotel genuinely cares about its guests. However, the restaurant service needs significant improvement. Better staff training, stronger attentiveness and greater familiarity with the menu and hotel promotions would make a big difference. With those improvements, this could be a much more enjoyable and polished hotel experience.

The room was very spacious and well-equipped. The decor and design were fantastic. The renovation of the historic building is quite unique, and the courtyard is breathtaking. The housekeeping service was excellent, and any requests were promptly addressed. The breakfast was also delicious, featuring some unique dishes. I'll definitely stay here again next time I'm in Yunnan.

Hotel Paperman was absolutely perfect in every detail! It's the kind of place where you just need to bring your clothes and you're all set. 🏨 The toiletries were high-quality, and they even provided facial cleansing towels, mouthwash, bath bags, and bath salts for the tub. There wasn't a single item in the room that required extra payment. The service was absolutely fantastic! I was very happy with the room – a high bed with soft pillows, a Marshall speaker, and the view from the 31st floor was stunning. You get to admire the city up close and the beautiful Dianchi Lake in the distance. [Wow] The butler service was incredibly, incredibly amazing! They helped with transfers and luggage, provided clear directions, and responded quickly. The entire hotel environment and room design were completely to my aesthetic taste, I loved it! They even sent a beautiful welcome flower basket. This trip was a bit rushed, and I didn't get to fully enjoy the hotel. Next time, I definitely need to stay for a few more days. I must support this place!!!

We stayed at this hotel for 2 nights as a family of 3 adults and 1 child. We paid approximately SGD600 extra to upgrade to the 2-Bedroom Family Suite. While the extra space was appreciated, we felt the upgrade did not provide good value for the additional cost. Pros * The suite is spacious and comfortable, with two separate bedrooms. * It provides good privacy for family members or caregivers looking after a child. * The hotel staff were responsive to my messages via Trip.com and accommodated my requests whenever possible. Cons 1. Family Suites are only located on Level 1. Although advertised as an ocean-view room, the view is much more limited compared to rooms on the higher floors. 2. Limited mermaid show experience from Level 1. Even if you pay for the mermaid interaction, the mermaids do not swim down to Level 1, making it difficult to enjoy the experience from the suite. 3. The Level 1 aquarium view mainly features large marine animals such as sharks, stingrays, sea turtles, and large fish. Guests who prefer colourful reef fish may find the higher floors more enjoyable. 4. The upgrade does not include hotel privileges. After paying for the Family Suite upgrade, we were surprised that benefits such as complimentary Ocean World admission were no longer included. We had to purchase the entrance tickets separately. 5. Housekeeping needs improvement. After the second day’s housekeeping service, the bathrobes were left on the TV console instead of being neatly arranged, and the coffee cup in the coffee machine had not been cleaned. 6. Strong cigarette smell in the toilet. Although the room was designated as non-smoking, the bathroom had a cigarette smell throughout our stay. 7. Insufficient towels. Our booking was for 4 guests, but housekeeping consistently provided only 2 bath towels. We had to request additional towels on both days. 8. The bathroom layout is not ideal for a family. Although the suite has 2 toilets, there is only 1 shower area, which can be inconvenient when multiple people are getting ready at the same time. 9. The corridor lighting system is confusing and inconvenient. When we left the room, it was normal for the corridor lights to switch off. However, when we returned, the motion sensor did not activate the lights. Pressing the regular light switch also did not work—we had to press the “Meeting” button to turn the corridor lights on. As a result, the corridor was often completely dark at night, and we ended up hanging our own portable light near the shoe rack for better visibility. Overall The room itself is spacious and suitable for families. However, considering the significant additional cost of the upgrade, we expected better housekeeping standards, a smoke-free environment, and the same guest benefits offered with other room categories. Unless you specifically need the extra bedroom space, the standard ocean-view rooms on the higher floors may offer better value for money.

The location is excellent, not far from the center of the old town, and taxis can drop you off right at the entrance. The food is fantastic, especially the breakfast which is incredibly rich. The complimentary afternoon tea is also thoughtfully prepared. On the third floor, there's a self-service area with fruits, drinks, and coffee, and in the evening, they offer 'goodnight' desserts. The service is very attentive; any questions in the chat group are answered promptly. The hotel provides a 'comfort pack,' sunscreen spray, shawls, and umbrellas. We happened to stay during a period of rain and a temperature drop, and these items came in very handy. The only minor drawback is the soundproofing, which is indeed poor. This is a common issue with old wooden houses. Our sleep quality is generally good, so it didn't really bother us. If we visit Dali Old Town again, An Yu will still be our first choice.