5-Star Hotels in La Altagracia, Dominican Republic

Honestly, I had underestimated this accommodation because of the rate, but yes, I was wrong. The cleanliness is incredible, absolutely spotless, and the customer service is just as good. From the moment I arrived, the attention from Yajaira, the staff at the adults-only bar, and the snack bar made my solo trip delightful. And what can I say, I got to enjoy a spectacular beach... If you're used to trips with a gourmet dining experience, this isn't your place, but otherwise, it was very good. 💫

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff

Like most all-inclusive resorts, the food and drink quality isn't great. Don't go in expecting anything different. Even the themed restaurants offer very mediocre food and drinks. There's plenty of it, but not much quality. The facilities are in excellent condition. The suites are always clean and well-maintained. The service, in general, is okay. It's important to bring small bills for tips, as the service always improves when you do. The staff always expect to be tipped. Another point to consider is the size of the complex. Since it's so large, we had to take internal transportation to get to the beach or for breakfast, for example. One area for improvement is that they could do a better job promoting the available attractions, both included and extra. Because the resort is so big and has so many guests, personalized service is more difficult. But overall, it was worth it for the value.

Uno de los Hoteles que e visitado más completo y muy organizado las instalaciones excelentes servicios superior agradables la comida extremadamente buena el trato de los colaboradores super especial , gracias a la Sra Anny muy atenta y amable le doy un 1millon de valoración por su forma de tratarnos a mi y a mi esposa

The complex is nice and the rooms are comfy. I sent an email with some questions / request a week before arrival and they never replied. The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.

Incredible hotel! Very good food options as well as entertainment, the only bad thing was that they didn't clean our room one day

My first all inclusive experience and it was beyond my expectation. I had a swim out room and was part of the preferred club, with a personal butler and food concierge to cater for halal food. The resort was beautiful with many pools, a serene beach and a lazy river! So many restaurants to choose from plus a buffet for breakfast, lunch and dinner. I spent the entire time at the resort with no need for any excursions. There were nightly entertainment, unlimited snacks and drinks [non-alcoholic for me] and twice daily house keeping. Overall, I would stay again for the food [taste, variety and service], amenities [lazy river!] and hospitality [friendly staff].  PS: You will also have access to all amenities of BREATHLESS, the adults only side.

I’ll admit, the negative reviews almost made me cancel my reservation at the Nickelodeon Hotel—but I’m so glad I didn’t! I encourage everyone to experience places for themselves rather than relying solely on other people’s experiences (bad reviews). Everyone has different expectations, and some can be more demanding than others. My family and I are pretty chill and laid-back, so even when a few things didn’t go exactly as planned, we were able to adjust easily and still have a great time. The overall experience was very positive—good food, super friendly staff, and great service throughout our stay. We had so much fun and made some amazing memories. Definitely worth the trip!

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!