5-Star Hotels in Jerusalem District, Israel

We had a wonderful stay at the Inbal Hotel. The service was excellent, the staff were friendly and professional, and the room was clean, comfortable, and well maintained. The location is fantastic and made it easy to explore Jerusalem. The breakfast was delicious with a great variety of options. Overall, we had a very enjoyable experience and would definitely recommend the Inbal Hotel to anyone visiting Jerusalem. We would be happy to stay here again!

From reception, boarding, housing facilities, room service, dining and more. They are all five-star or above, and the highest is 6-star service. The only disadvantage is that the room size is relatively small.

There are many varieties of breakfast, small snacks and red wine are provided free of charge in the room, there is a free bar on the second floor, the room is quite large, the surrounding environment has restaurants and shopping malls, and the room is relatively clean.

I am very satisfied with the room, retro and warm, with a large bathtub and a steam bath! Drinks in the small refrigerator are also free. We will help you organize it twice a day. The tour guide arranged is a history lecturer.

Overall it was nice, we asked for a few requests and didn't get a response. And early in the morning the cleaners woke us up. It wasn't nice. There is room for improvement.

We received a room with a air conditioner that didn’t work  The temperature was unbearable  The hotel offered to switch our room at 02:00 am  Needless to say it was a sleepless night. The staff was friendly, but no one offered to compensate us. Breakfast was good, so at least we had that.  We expected more from a 5 star hotel.

The hotel itself is good, but the process of booking through Ctrip is definitely nonsense. Ctrip's customer service notice on the day of check-in stated that the hotel would cancel our reservation due to credit card guarantee issues. It was less than two hours from check-in, and it was also the Sabbath day. A few of us drove around Jerusalem for four or five hours without finding enough rooms. There was no way to return to this hotel and try my luck to see if there was a room. Who knew that the hotel did not cancel our reservation at all, and the guaranteed credit card was no problem. It was so smooth. Afterwards, Ctrip's customer service called back to say a bunch of non-substantive polite words, and finally did not explain why it was notified to us that the hotel was cancelled. Delayed most of our day and was speechless.

The stay at the hotel was enjoyable. The hotel is centrally located in the city. There is a view. Breakfast is plentiful. Just the smell in the bathroom in the room was not good .. Other than that everything is fine.

New and nice hotel. In door swimming pool. Close to the centre of the city. Very recommended.

Very good location, very good building, unfortunately the service was unsatisfactory, check-in waited for a long time, and the service staff ignored and did not help with luggage, and the credit card was charged many times for unknown charges, triggering an alarm.