5-Star Hotels in Hokkaido, Japan

I had a great stay at Sapporo Stream hotel! The rooms were clean, modern, and compact, with great amenities like blackout blinds, a Marshall speaker, and a heated Toto toilet. The location was unbeatable - above Cocono Susukino mall, near Ramen Alley, Tanukikoji shopping street, and other popular attractions. With thoughtful touches like drip coffee bags and generous toiletries, I highly recommend Sapporo Stream hotel for a comfortable and stylish base in Sapporo!

2nd time staying here! You’ll be greeted by helpful staffs right before you enter the building, world class service all the way, they’ll even send you to the lift! The hotel breakfast buffet has an awesome spread, tried it our previous trip, made sure to book a room with breakfast again this time 🤤

We had the pleasure of staying at Portom International Hokkaido, conveniently located within the New Chitose Airport International Passenger Terminal. Upon arrival, we were warmly greeted by the attentive staff, who offered a refreshing welcome drink, setting a positive tone for our stay. The room was a harmonious blend of modern technology and comfort. Amenities provided were plentiful and of high quality, ensuring a comfortable and convenient stay. One of the standout features of this hotel is its proximity to a variety of shopping and entertainment options within the airport. Overall, Portom International Hokkaido exceeded my expectations in every aspect. Highly recommend this hotel and look forward to my next stay.

Good stay at this hotel. Like it. Convenient area where you can get to your destination easily.

“Convenient Stay at Hotel Cross Sapporo ⏳✨” We had a great stay at Hotel Cross Sapporo, mainly because of its outstanding location! It’s just a short walk to Sapporo Clock Tower and the observation tower where you can check the time while enjoying the city view. Plus, it’s conveniently near the train station and bus stops, making it super easy to get around. The room was a bit smaller than expected, but it was still comfortable and well-equipped. The amenities were great, though we didn’t get the chance to explore them fully. I believe there’s a sauna or onsen on the topmost floor, which would have been nice to try! Overall, a solid choice for convenience and comfort in Sapporo. Would definitely consider staying again! #HotelCrossSapporo #SapporoStay #JapanTravel

Location will say it not bad as it is walking distance from Sapporo Station (About 5min walk). Nearby there is several convenience store which is very important. The hotel do have store like cakes store, snacks store which kind of value add. Room size wise will say ok given most hotel are small in fact. Perhaps the aircon ventilation can be improved as adjusting the coldness to the max (seem no difference) and room abit stuffy.

The hotel is located between Sapporo Station and Odori Station, very convenient for taking the railway. The hotel offers hot springs and free Sapporo beer at 7:30 p.m. The room is well-equipped and has a great view, with a beautiful night view of Sapporo. The Christmas decorations in the hotel are beautiful and the staff are very polite. The only downside is that the towels were dirty one day and the bed sheets were not changed. I will definitely stay at this hotel next time I visit Sapporo.

Location is not bad, not as near to Susukino as other similar hotels but, they have their own parking garage, which cost only 1500 yen for the day plus you can move the car in and out without restrictions. Just need to bring the card to front desk to validate it each time when you go out. We walk to Susukino and the shopping arcade by foot, it takes 20-30min walk, we can actually see the shopping arcade No.7’s section from our window. All in all I like this hotel a lot, breakfast selection is great, but the room size is quite small, well I think this is normal here in Japan in the city. I would come back and stay at this hotel again if I shall return to Sapporo.

I like the hotel as it is not in the Central Area where it is crowded, so very little tourist groups. Most of the guests in the hotel are local nationals. It is located next to a mall so very convenient for everything. A ton of food within walking distance. Admittedly the hotel is a little dated but it is vey well kept. The service is top notch although they mostly don’t speak English so you’ll have to use google translate to speak to them, which I did not mind. Had a few misunderstandings during the trip which was due to miscommunication. Also please note that the hotel does not provide daily housekeeping, they would change all your towels, give you new amenties and empty all you trash as you leave it outside your room. They come into your room to refresh the room only once every 4 days. Which again I did not mind. I would rate it highly but I can’t give it a 5 having stayed in other better hotels, but this checks off a lot of boxes for me if you are on holiday and want something clean, well maintained, good service and nice.

The location of this hotel is absolutely fantastic—it's right in the heart of Hokkaido. You don't even need to step outside the hotel to find plenty of places to explore and a variety of delicious dining options. The hotel's buffet is on a high floor, offering an extremely rich selection of food and amazing views. The only downside is that the room is a bit small; once you place a suitcase inside and open it, there's hardly any space left.

I had a great stay at Sapporo Stream hotel! The rooms were clean, modern, and compact, with great amenities like blackout blinds, a Marshall speaker, and a heated Toto toilet. The location was unbeatable - above Cocono Susukino mall, near Ramen Alley, Tanukikoji shopping street, and other popular attractions. With thoughtful touches like drip coffee bags and generous toiletries, I highly recommend Sapporo Stream hotel for a comfortable and stylish base in Sapporo!

2nd time staying here! You’ll be greeted by helpful staffs right before you enter the building, world class service all the way, they’ll even send you to the lift! The hotel breakfast buffet has an awesome spread, tried it our previous trip, made sure to book a room with breakfast again this time 🤤

Good stay at this hotel. Like it. Convenient area where you can get to your destination easily.

“Convenient Stay at Hotel Cross Sapporo ⏳✨” We had a great stay at Hotel Cross Sapporo, mainly because of its outstanding location! It’s just a short walk to Sapporo Clock Tower and the observation tower where you can check the time while enjoying the city view. Plus, it’s conveniently near the train station and bus stops, making it super easy to get around. The room was a bit smaller than expected, but it was still comfortable and well-equipped. The amenities were great, though we didn’t get the chance to explore them fully. I believe there’s a sauna or onsen on the topmost floor, which would have been nice to try! Overall, a solid choice for convenience and comfort in Sapporo. Would definitely consider staying again! #HotelCrossSapporo #SapporoStay #JapanTravel

Location will say it not bad as it is walking distance from Sapporo Station (About 5min walk). Nearby there is several convenience store which is very important. The hotel do have store like cakes store, snacks store which kind of value add. Room size wise will say ok given most hotel are small in fact. Perhaps the aircon ventilation can be improved as adjusting the coldness to the max (seem no difference) and room abit stuffy.

The hotel is located between Sapporo Station and Odori Station, very convenient for taking the railway. The hotel offers hot springs and free Sapporo beer at 7:30 p.m. The room is well-equipped and has a great view, with a beautiful night view of Sapporo. The Christmas decorations in the hotel are beautiful and the staff are very polite. The only downside is that the towels were dirty one day and the bed sheets were not changed. I will definitely stay at this hotel next time I visit Sapporo.

Location is not bad, not as near to Susukino as other similar hotels but, they have their own parking garage, which cost only 1500 yen for the day plus you can move the car in and out without restrictions. Just need to bring the card to front desk to validate it each time when you go out. We walk to Susukino and the shopping arcade by foot, it takes 20-30min walk, we can actually see the shopping arcade No.7’s section from our window. All in all I like this hotel a lot, breakfast selection is great, but the room size is quite small, well I think this is normal here in Japan in the city. I would come back and stay at this hotel again if I shall return to Sapporo.

I like the hotel as it is not in the Central Area where it is crowded, so very little tourist groups. Most of the guests in the hotel are local nationals. It is located next to a mall so very convenient for everything. A ton of food within walking distance. Admittedly the hotel is a little dated but it is vey well kept. The service is top notch although they mostly don’t speak English so you’ll have to use google translate to speak to them, which I did not mind. Had a few misunderstandings during the trip which was due to miscommunication. Also please note that the hotel does not provide daily housekeeping, they would change all your towels, give you new amenties and empty all you trash as you leave it outside your room. They come into your room to refresh the room only once every 4 days. Which again I did not mind. I would rate it highly but I can’t give it a 5 having stayed in other better hotels, but this checks off a lot of boxes for me if you are on holiday and want something clean, well maintained, good service and nice.

The location of this hotel is absolutely fantastic—it's right in the heart of Hokkaido. You don't even need to step outside the hotel to find plenty of places to explore and a variety of delicious dining options. The hotel's buffet is on a high floor, offering an extremely rich selection of food and amazing views. The only downside is that the room is a bit small; once you place a suitcase inside and open it, there's hardly any space left.

Relatively clean, though it is evident that the hotel is quite old. The room and toilet were cosy. One main upside to this hotel is that they offer free drinks (coffee, tea, red/white wine, fruit juice, and hotel-made soup) from 1pm to 7pm, which is free flow as long as you are a guest at the hotel. There are also two fine dining restaurants at the top two floors, one of which is teppanyaki-style. There is also breakfast buffet at Lvl 5 which is quite nice.

We had the pleasure of staying at Portom International Hokkaido, conveniently located within the New Chitose Airport International Passenger Terminal. Upon arrival, we were warmly greeted by the attentive staff, who offered a refreshing welcome drink, setting a positive tone for our stay. The room was a harmonious blend of modern technology and comfort. Amenities provided were plentiful and of high quality, ensuring a comfortable and convenient stay. One of the standout features of this hotel is its proximity to a variety of shopping and entertainment options within the airport. Overall, Portom International Hokkaido exceeded my expectations in every aspect. Highly recommend this hotel and look forward to my next stay.

Very good services. Help us to clear the snow on our car at car park before we check out. Family mart just at the hotel lobby was very convenient. Will be our first choice if have late flight or early flight

From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity. Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence. Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled. Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze. As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional. The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship. Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight. For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.

The hotel is very good. The room is big and comfortable. The service is very good. There are many free meals and drinks. And free afternoon tea. It is best to book dinner in advance. The surrounding environment is very good and quiet. In short, I will come back to rest again.

The room was standard Hilton. Ski in ski out, and have very convenient shuttle services to connect with other resorts. Staffs are very nice and professional, a well balanced global team make passengers from different places feel like home. One the other light worth to mention was the TEA ceremony holds by a tea master from Kyoto. Since Hokkaido was famous because it’s dairy products, i didn’t expect run into such a thing here. The tea master really puts a lot of thought into how to make the guests feel the authentic Japanese tea culture. The process wasn’t too complicated for foreigners to follow, and it will amazingly put you in a zen peace mode, like a sort of meditation. Worth to stop by if you stay there.

The view on Lake Toya from the hotel was spectacular. We were lucky to have witnessed the cloud sea and sunrise. From the other angle, we could see the full view of Mt Yotei, also known as Hokkaido Fuji. There are few restaurants in the hotel, including the Japanese, Chinese, French, and the Italian. There was also good onsen in the hotel, both idoor and outdoor. We will definitely come back to stay again in the future.

It is a great hotel and the staffs are all so helpful and friendly. My 1st time staying here and totally love it. Breakfast are really great!! Hotel provide free private pickup & drop off service. It’s so convenient to shop & eating around as well. Rrecommend this hotel to anyone who plan to come and visit Niseko!

I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year.

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options. There was no gym in the hotel and difficult to do some proper full-body exercise. Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway. The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from annupuri ski run.

There is a Gaoqiao Ranch near the hotel, about 10 minutes' walk away. The environment is very good, but the transportation is not very convenient. The kitchenware and facilities are very complete, especially suitable for a family or friends to travel. You can buy a lot of meat from the supermarket and cook it yourself, and you can also extend the check-out time appropriately. The price is a little expensive during the snow season, but it is still worth it.

The best choice for those who want to see snow and play in the snow but not ski in Niseko. The hotel is very quiet. There are only 18 rooms. The room you book includes breakfast and dinner. There are ********* service staff who can speak Chinese. Once you arrive at the hotel, they will give you a detailed introduction to the arrangements for breakfast and dinner and hotel details. Breakfast is a 2-choice Chinese/Western set meal, and dinner has Japanese Sukiyaki/Western choices (four adults chose 2 Sukiyaki and 2 Western dishes, which were very delicious). The room is 75 square meters, and the design is very user-friendly. There is even a washing machine in each room. You can see the snow scenery of Mt. Yotei by opening the balcony door. You can enjoy the beautiful scenery while soaking in the hot spring. It is really worth staying for 1-2 nights. The hotel also has 24-hour tea and refreshments in the lobby. There is also a Japanese-made handicraft area for sale. There is a large area of ​​snow just outside the hotel, and children can have a lot of fun. In short, it is a very memorable and recommended Japanese inn.

It is a good choice to choose Sansui Hotel for skiing in Niseko. You can enter and exit the hotel, which is very friendly to skiing. You can also buy ski tickets on the -1 floor. The only downside is that it is not very friendly to guests without a car. The daily shuttle bus has been booked. You need to walk to the town to eat at the restaurant. It is recommended that the hotel can add a shuttle bus. It is very hard to walk up and down the hillside, especially when it is several degrees below zero outside. During the New Year, this price of nearly 20,000 per night should add more services. It is recommended to increase the variety of breakfast