5-Star Hotels in Chu, Kyrgyzstan

The room is small, and it was still small after upgrading for an additional fee. The front desk was very helpful, and it was convenient to go out. The downstairs is connected to the mall. The SPA environment is poor, the SPA service attitude is not good, and the quality of the massage oil is not good. Because of the poor service attitude and the poor massage oil, I didn't expect it and didn't want to spend money to suffer. The Japanese dining environment is good, mainly because we booked a tatami seat, and the rigid consumption is about 450 US dollars. The three of us ate for one night and only ate about 300 US dollars. No matter what, we couldn't afford 450 US dollars. As a result, when paying the bill, we had to pay 450 US dollars, and then we were allowed to take it away. This is the first time I have encountered such a ”hard” management method of an international five-star hotel. It's just one seat, and the business is average. There are not many people. We didn't sit in that seat, so it was probably empty.

It's around the 400-500 range in China. The breakfast was good, though. The refrigerator in the room kept turning on every 20 minutes, which was annoying. In short, these 13 hotels in China were horrible compared to the one in China.

A very good luxury hotel in Kyrgyzstan, with a high cost-effectiveness. My friend and I booked a suite and a king-size bed room. The most important thing is that it doesn't matter if you don't know the language, the check-in is smooth. This room faces the sun, and the foot of the snow-capped mountains is at the bottom of the curtains, which is absolutely beautiful. Apart from the scenery, the bedding is very standard, and the overall stay experience is very good. Breakfast is 7.00-10.00, and I had a big plate of chicken for breakfast, which was touching 😹 The hotel facilities are also good. The cafe on the first floor is very suitable for afternoon tea and the Korean restaurant on the top floor is more suitable for dating. The facilities are very comfortable and the tone is very suitable.

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.

The hotel is clean and hygienic, conveniently located, and the breakfast is decent. It's situated in the heart of Bishkek, just a few kilometers from anywhere else. The front desk service is also excellent! A good hotel.

Best hotel in Bishkek. If you’d wish to have a nice and quiet weekend, definitely choose Hyatt! We enjoyed spa, great service room and the vibe of the hotel. Also, I would like to highlight receptionist Dastan and Ruslan for making our stay easier and more comfortable. If we needed anything, they were delighted to help in any situation! 100% recommendation!!!

Amazing hotel with temp controlled pool and lots of other amenities for kids. Staff was really friendly and helpful I highly recommend for families