5-Star Hotels in Sarawak, Malaysia

For me, nothing was particularly bad, that’s the thing. Everything was okay, comfortable, acceptable…but I didn’t get that “WOW, this is a 5-star hotel!” feeling. The room itself was spacious and comfortable, but I was quite surprised that the tea selection was limited to Lipton, with Nescafé for coffee. I would have appreciated a slightly better selection, perhaps Dilmah or a few different varieties of tea. It may seem like a small detail, but these little touches really contribute to the overall premium experience. Breakfast? Okay. Cuma personally I expected a little more variety from a 5-star hotel. Service? Okay. Good. Pool? Nice. Gym? Good. Big View? Very Beautiful. 🌅

Just arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening. Front desk staff were still very polite and helpful throughout the situation. We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night. The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.

It was a beautiful experience. Our stay in Pullman Kuching is fun. The room is so comfortable and clean. We were surprised because my requests were granted and we were able to celebrate a late birthday celebration for my cousin. Also, the city view from our room is so beautiful and we can see the sunrise. We highly recommend this hotel.

Refurbish and now VOCO. Filter water installed. Bed too soft not suitable for tall guest. Aircond blower too loud! Asked for bath towel 4 times before they could deliver. Hotel crew not very attentive rather just toooo slow. House keeper throw my skin care & body lotion (sachets) that kept inside the washroom. Burnt roti canai served in breakfast. Despite multiple times of complaint, no solution were given. Prepay online and no approval granted for early check out. I've to bare it 2 nights. Hardly any sleep. I ended up getting myself ear plug. Not a pleasant stay. Location, cleanliness and generally ok. Ways to improve

The hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.

Stayed here for 5 days. Everything was great until the last day, when I discovered my room was literally flooded after taking a shower. The water appeared to be leaking from underneath the bathtub ??? and had spread from the bathroom all the way to the bed 😵💫 My shoes were literally floating, and my shopping bags, stuff ect infront of the door were soaked wet. The front desk responded quickly by sending the plumber/maintenance team, rwhich I appreciated. However, with my room full of stranger, I had no choice but to check out early wearing my soaking wet socks and shoes. It was a very disappointing end to an otherwise pleasant stay

We had a lovely 3D2N mother-daughter and intergenerational friends’ stay at Cove 55, Santubong, and it was exactly the sort of peaceful break we were looking for. The grounds are beautiful and very calming, with a real sense of tranquility and serenity. The staff were lovely — warm, attentive and thoughtful throughout our stay. Our mothers are in their 80s, and the pace and setting were perfect for them. Two nights felt just right for a restful getaway. The room was spacious, bright and comfortable. The bed was firm and very comfortable, and the air-conditioning was powerful — an absolute godsend in the Santubong heat. The complimentary water, coffee and tea provided were adequate. The weather was generally nice, although scorching during certain parts of the day, so we were glad to have a cool room to retreat to. Our stay was simple and very enjoyable: we basically ate, chatted and swam. The food was good quality, with generous portions, and we were very satisfied with the meals. The place feels lived in rather than brand new, but it is respectably clean. I would not describe it as immaculate, but it is by far cleaner than many hotels and retreats in Kuching. The only thing I wish we had done differently was to request ground-floor rooms in advance. As our mothers are in their 80s, it would have been easier for them to avoid climbing the stairs. For anyone travelling with elderly guests or anyone with mobility concerns, I would suggest requesting ground-floor rooms when booking. Overall, Cove 55 is a beautiful, serene place for a quiet escape, especially for families or friends wanting to slow down and spend time together. I would happily recommend it.

Front desk is very helpful and check in was very quick. Room is very big and is simiar to pictures posted on website. Toiletries and slippers are provided. Cafe at level 4, food is nice. Theres a shopping centre next to mall. Many eateries opposite, and more variety of local food. Theres also their local market 10mins away. Police station is right next to it. Felt safe for a solo traveller.

⭐⭐⭐⭐⭐ Excellent Stay & Delicious Dinner I had a very pleasant stay at Riverside Majestic Hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and helpful throughout my stay. One of the highlights was having dinner at the Puteri Lounge. I enjoyed the braised beef short ribs served with mashed potatoes and vegetables. The beef was tender, flavorful, and very satisfying. I also had a hot cup of coffee, which was the perfect complement to the meal. Overall, it was a relaxing stay with good food, great service, and a comfortable atmosphere. I would definitely stay here again and recommend it to anyone visiting Kuching. Highly recommended! 😊

I have a bussiness event in Miri Mariott Resort & Spa. The view was perfectly serene. The hospitality was top notch, from the warm receptionist at check-in, to the friendly cafe baristas, and the always-helpful concierge team. The resort has 3 swimming pools in total. The breakfast was brilliant. A wide variety of foods, different types of fresh juices, and the menu changed slightly throughout my 2 days stay, which kept it interesting. We particularly loved the smell of the shower gel, its ingredients include aromatherapy essential oil which was very calming. The hot water in the washroom worked perfectly and consistently.