4-Star Hotels in Alberta, Canada

We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.

The receptionist was very cheerful and the room was very clean! It is also located conveniently in Downtown Calgary. However, the temperature of the shower can be a bit tricky to adjust as it will either be too hot or too cold. But I was very satisfied overall and would recommend this hotel to fellow solo travellers!

Service was fine, they gave us warm cookies upon arrival and check out. The pool and fitness rooms were clean, and the rooms were tidy, though they were a bit dark from lack of lighting. A couple of things to note: the mattresses were extremely soft (even as someone who prefers soft mattresses), it felt like I was slowly sinking into the floor. The soundproofing is also quite weak, so I would recommend sleeping with earplugs or it may be hard to sleep with guests running around. One more thing to note was that the balcony door was not locked when we checked in. Since we are on the 7th floor it was safe, however next time I would double check just in case, because there are many people visiting the hotel for functions and events.

This hotel is conveniently located near the airport. The staff at the front desk were very friendly and welcoming, and the room was spotless. There's plenty of parking available, which is great for drivers, and you'll find a good variety of restaurants nearby for dining options.

Not our first time staying here -but we left with a sense of frustration today! It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so  minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered. Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”. After challenging the charge we were told that no charge would be put through on the credit card. Made to feel like we had “stolen” something when we asked for further clarification on the charge. “No apologies or thank you for staying with us”. Disappointing. Side note - Service in the ****** was great - including the restaurant.

The hotel facilities are quite new, the environment is beautiful, and getting around is very convenient. The town's bus stop is right in front of the hotel, and you can ride the town's public transportation for free. The restaurant on the first floor of the hotel is highly recommended – it's fantastic! However, the hotel does not provide slippers, toothbrushes, or other toiletries, so you'll need to bring your own or buy them at the town's supermarket.

Great location in NW part of City. Host was super friendly and made our stay pleasant.

We stayed at the Deerfoot Inn & ****** hotel because we wanted to try the $50 prime rib buffet at the Mohave Grill. The prime rib was amazing by the way. My husband and noticed that hotels were really expensive that weekend, so we thought to pay an extra $40 and stay somewhere that we thought was going to be more bougie than an Econolodge. Upon check-in, the staff were friendly and let us check in early without an extra charge. The rooms were clean and neat. The beds however were not the most comfortable, so the sleep wasn't that great. The tub was also not the greatest as it feels like it was made for a small child, and I'm a medium build at 5'3. We have stayed in Comfort Inns, Econolodges, and other hotels like them and we found the Deerfoot Inn to be the same room-wise. We got our stay for $200 for the night and that was without a continental breakfast. A lot of the time I have seen this hotel at over $300 a night. I wouldn't stay here again unless the rooms are around $160, which to us is what they should be. It was a waste of the extra $40 to stay here when you can get the same room at a cheaper hotel with breakfast. Yes, they have the ****** so there is a little bit more to do walking around but still not worth the room price.

I went to the front desk in the middle of the night to ask for a wine opener, and the staff was very kind and even opened it for me, which I really appreciated. In addition to the room card key lock, there were two manual latches, which made it safer. The vending machine in the hallway was also convenient. The free airport shuttle was also nice, and the breakfast fruit was especially fresh and delicious. 😊 One thing I wish was that the amenities included regular hand soap in addition to facial soap.

This was our second stay at this hotel. Last year's experience was good, so we returned, but this time, the experience wasn't as good. The negative service review stems from the fact that on our departure morning, the cleaning staff knocked on our door at 8:45 a.m. to ask what time we'd check out. I've stayed in many hotels, but this was the first time I'd encountered such a situation. It was very strange. We were supposed to leave before 11 a.m., so we were fine. This was incredibly unprofessional. I couldn't believe this was a Hilton Double Tree! Did the hotel really want us to leave early? Were they interrupting guests to avoid delaying cleaning? I can't understand if this is something the hotel trains its staff to do, or if it's just their own behavior. The cleaning staff knocked on our door with a piece of paper and a pen to fill in the check-out time. The room amenities were also less than satisfactory. There was no microwave or electric kettle, the bedside phone didn't work, and the hair dryer was broken (I later had it replaced by housekeeping). Positives: Clean, comfortable bed, great view from the west-facing window, mostly friendly staff, breakfast wasn't free but had a good variety, and the location was good, about a 10-minute drive from the West Mall.