Featured facilities: Airport Pick-up Service, Meeting Room, Fitness Room
Very Good
51 reviews
8.1/10
1 night
From US$108
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9.3/10
Great
GGorGorGirlThis was our first trip to Finland and our first time staying in a glass igloo, and overall, it was a wonderful experience. The only inconvenience was that we couldn't drive directly to our room; all cars had to be parked in a central lot. If you have a lot of luggage, be prepared for a bit of a trek as you'll have to pull it all the way to your room. If you have too much luggage and your room is far, the front desk does offer sleds to help you push it along. 😂 But it's understandable, as there are many people walking around the property, and with all the glass igloos, cars driving around would definitely compromise privacy and create light pollution.
Our room type didn't look very big, but it actually had a separate sofa area for relaxing, and there was plenty of space on both sides of the bed. We were able to open up three large suitcases with room to spare. Most importantly, there were many power outlets in the room, which was incredibly convenient. The food provided was also quite good, with very fresh vegetables. We had satisfying dinners and breakfasts, and there were many choices for tea, coffee, and desserts. For those who enjoy alcohol, you can purchase it at the bar at your own expense. The overall service was excellent.
The hotel offers many activities for an additional cost, so you can easily fill your days and then rest up to chase the Northern Lights at night. The hotel also provides a free Aurora borealis notification app (which usually costs money) that was very accurate. Basically, as soon as we received a notification, we could get ready and see the Northern Lights. Whether striking various poses in our room or walking around the hotel grounds, we saw beautiful auroras. This trip to Finland, staying in the glass igloo, truly made our dreams come true and completed our journey.
GGuest UserRight in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
AAnonymous UserThe front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
GGuest UserI highly recommend this hotel! It's located right in the city center, directly across from the Tourist Information Center where you can book all sorts of day trips upon arrival. There are tons of restaurant choices nearby. Getting to Santa Claus Village is super easy from here too – just catch the bus at the main road behind the Tourist Information Center. It's only 7 euros round trip per person and runs every 20 minutes, which is really convenient. The hotel also has a sauna, perfect for warming up and shaking off the cold after a winter day. The front desk staff are very friendly, and the breakfast is plentiful. I'd definitely stay here again next time!
LLINGINBOThe service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
AAdarsh SaraffLocation and cleanliness was great. However its pathetic and abysmal service. They charge u for a hot water kettle lol. And the staff bladt TV on high volume which ruins your sleep. The hotel staff is incompetent to deal with basic issues of noise, they promise you a refund but deny it saying its denied because I booked via 3rd party.
They strategically offer me a voucher which will be useless as its my last day in RVN
そそですI thought it was a small wooden house, but it turned out to be a big wooden house😂
The sauna is very hot and refreshing. It is some distance from the city, but there is a ski resort next to it, which is very suitable for skiers.
Although there is food available in the morning, lunch and dinner are a bit expensive, with a burger costing 24 or 25 euros.
CCassia FooOverall: Generally nice hotel with an excellent location in downtown Rovaniemi. Loved the bedding and the extra pillow for stacking. The room does come with air conditioning; however, it's not really noticeable. Luckily, there's a small, openable window section to let in cool air from outside. The room is as expected; however, the bathroom is really toooooo tight and small. Location-wise, perfect. A close walk (literally within minutes) to the main street, with lots of stores and restaurants.