4-Star Hotels in Cumbria, United Kingdom

The hotel is in a great location the staff are very helpful & pleasent however the hotel & rooms are tired & a bit small. There isn't a fridge in the room, the bathroom nightlight didn't work nor did the hairdryer it was also not possible to turn the towel heating rail off so having it on all day & night caused the room to be constantly hot (no air con). The bathroom is small however the shower was excellent unfortunately the shower tray had a couple of large cracks which had been covered over with (discoloured) tape which made it look scruffy. Breakfast was average, the breakfast room looked like it was waiting for an overhaul & the food was limited but ok. Not sure I would stay here again there are other hotels for a similar price that, despite the lack of sea view, are far superior.

Very friendly hotel. Clean and tidy. Every staff member greeted and answered questions with a smile. Check-in and check-out were very convenient. The breakfast was very good, more exquisite than other chain hotels. The snacks were delicious. This is the only hotel room that provides mineral water among the 10 hotels I stayed in.

Great place to stay the room has a lot of architectural character. Breakfast was lush and tasty 😋. I would definitely recommend staying there .

This was the second time my husband and I stayed at this luxurious new resort style hotel in/near Windermere. It was part of a longer trip, and again we stayed in the posh Winander Suites keyed access building. Breakfast is great as you get to eat from both the breakfast buffet, and also order hot food from the menu. The staff here are always 10 out of 10 excellent for both in the spa and the hotel itself. A couple of them even remembered us from the year prior! It's great having so many dining and drinking options on site... one never really needs to leave. I really enjoy the keyed access for the Winander and additional for the room hallways. There is parking on site and a guard at the gate. I know we will continue to visit here for many years to come!

The hotel experience was quite poor. We checked in at around 4 o'clock that day. Even the front desk receptionist couldn't find the room we were given. After checking in, we found that the two double beds we booked were actually one double bed and two simple single beds. We went to the front desk to negotiate and were told that the rooms were full and there was a solution at the second level. At 10 o'clock in the evening, when we were ready to go to bed, we found that one of the simple beds had collapsed. When we turned over the sheets, we found that three wooden bars were missing. We went to the front desk to negotiate again. The night manager said that he was only the restaurant manager and could only add a mattress first and solve it the next day. As a result, the simple bed was only replaced with a wire bed the next day, which was not as good as the mattress the night before. The next night, we went to the bar on the first floor to consume with the 5-pound voucher for not cleaning the room. After ordering, we found that the bill price was different from the price we had just arrived. After checking, it was indeed a problem with the bar's price system, but when the bartender came back with the menu, he threw the menu next to us, and his expression when delivering the meal was also quite unhappy. Hypocritical British apology. This hotel is not worth the price at all.

This is our first trip in there. It’s amazing as well, next time we must reserve it again

The WiFi connection was quite poor, not sure if it’s because we were at a corner room, but everything else was great, very clean and spacious room, will definitely consider again upon our next visit to the Lake District

The place was amazing and situated in a great place. Very near to a lot of amenities like bars and restaurants plus some shops. The staff were amazing and so polite. We was made to feel like we was at home. Our room was huge and had a great view of the gardens. Breakfast was outstanding and very tasty highly recommend. We will definitely be staying here again in the future

This house was built in 1850. This house can be checked in through a password. The bed is soft and comfortable, the room is very warm, and the hot water is sufficient. It is a little bit far from the railway station, but very close to the lake. A good trip experience!