Here are the things considered extra servies which the guests have to pay to use: pool, cutleries to use in room when you don't order food from room service and hair dryer. That's just the things I thought to ask for, maybe tons of other things are also not free. Hospitality is awful, female crews were absolutely rude. Don't bother staying here if you're trying to have a half-decent vacation. Also, the bathroom stinks, the double bed is a fake (only 2 singles pushed together which created a hole im the middle), there are rats running around the pool area, the TV is not a Smart TV yet (old style cable only), in-house spa and massage prices were over the top.
Great location and the location has beautiful view. Such a good place to get a rest after a long day. Recommended place, but please change the bedsheets regularly, thank you.
The room is spacious, comfortable, smells good, the security guard is friendly, the receptionist is friendly, the room smells good, but unfortunately the bathroom glass looks like it's going to break, but the phone is nice and comfortable.
We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
Overall it is a pleasant experience staying in LK Pandanaran. I certainly would vouch value for money staying here. What I can provide here is areas for improvement to the Hotel Operator. There was a slight leak in shower head connector. Breakfast menu needs more variety rather than auto repeat daily, and freshness of salad bar/green condiments can be improved. All of which is not a deal breaker. Location, cleanliness, service, facilities - are all good. Would definitely repeat my stay here next time.
Had great sleep at Awann Sewu! Great hotel with clean and modern stylish rooms, great breakfast and a nice walk down from the old town center. Enjoyed it! Would recommend
Helpful staff from lobby, housekeeping, all the way to basement parking.
My wife left her diamond ring on the table during check out and the hotel staff made prompt effort to safe the item, notified me, and had it ready when I picked it up. Thank you very much, it is not so much about the price of the ring, but it is about the memory of our wedding anniversaries.
Perfect for families — the room is spacious and clean, ideal for bringing a baby. The service is also great, even when we requested additional cleaning after our baby's complementary food (MPASI) got messy and spilled on the floor. The price is also quite satisfying. Keep up the good work!
Great place i love the location .... near the queen mall .... the staff really amazing helping us. The breakfast one of the best that i love. They have lot of varieties of food and so so yummy. Thanks Chanti Hotel
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GGuest UserWe stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
GGuest UserI can't find any other word to describe this Hotel that fits more than Exceed Expectation.
I stayed here for six nights, and almost every day, the Housekeeper made some cute animal towels in the room, not to mention that the room was brand new and sparkly clean.
Let's talk about Breakfast. I was surprised by how wide the varieties of Breakfast were, starting from authentic Solo delicacies, Indonesian dishes, and some Western options. Aside from that, all of them were Yummy!
For the price I paid. Worth the bucks. If I compare it with some hotels I have stayed in outside Indonesia, Solia Zigna is still the winner.
On the second day of my stay, I remember the staff from Front Desk sent me some chocolate to the room, talking about exceptional service! Thank you so much.
I would say this Hotel is very suitable for someone who wants to chill on holiday and make a short business trip to Solo. Next to the Hotel building, there is Canting Londo Restaurant, the perfect place to set up some business meetings or meet up with some clients. Later it's nice to walk around Kampung Batik Laweyan, Located right behind the Hotel (exit from the Front Desk door ).
Overall this Hotel deserved Five stars review from me.
For the Price - Location - Food and Beverage - and Service, IT SO WORTHED!
See you again Solia Zigna. Thank you for everything
PS: One little note, I wish they provide plant base milk for a Lactose Intolerance person like me.
( even if it's not free but at least they provide some )
but no Judge, most restaurant or Coffee shop in Solo doesn't have Plant base milk.
GGuest UserThe location is very close to the department store, but when I entered the room, I saw women's hair on the pillow. The WiFi signal in my room was very good, but the signal in my friend's room was very poor and there was often no signal . My room shower gel and shampoo are normal, but my friend's room shower gel and shampoo are diluted with water
AAnonymous UserThe hotel is good, the facilities are complete, only parking is lacking, especially for motorbikes. Yesterday I was staying on a motorbike, it was raining at night, my helmet was all wet. Maybe that's the suggestion
MMutiaraActually the hotel is good, only get a bad experience for the first time staying here, I ordered a romantic dinner directly to this hotel cp, I made sure it was private and didn't share with others. But the reality is ZONK. On the day of H, I checked in, I didn't know if there was a single organ, I wanted to sing near the pool. I was told how many hours have been. Seriously, I have paid expensive and I was in a hurry, where many people were lined up, the gifts were also as good as it was just a day, even though I booked the dinner Romantic DR VERY DAY. Not bad, the price is 1jt, but if the waiter is so 😥 starts at 19.00 - 21.00 he said, but the tb is being rushed at 17.00-19.00 hadeh. If I didn't say I wouldn't accept it, I would have dinner at 17.00 pdhl before saying 19.00 . But besides that, it's okay, fortunately it sells a sea view. Please improve the service yes. I'm just disappointed that I should have a romantic momment dinner, even a place to be a crowded, and many people passing by when I want to take pictures. The dinner was only 1 hour and even asked to be brought to the room for the rest. It's a pity if you have to pay 1 jt so
GGuest UserThe staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍
Several areas of concerns are, however :
- The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor.
- The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were ”gathering” somewhere that would not be visible by the guests on purpose!
- The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail!
- Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting
That's all i can think of right now.
Thx,
🙏!
LL. MikeThe breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.
Bbayu soenarsanaNot many hotels offer facilities for families, especially with children, and The Wujil Hotel is one of them. Excellent! Keep it up! From the pool to the mini zoo, and even affordable electric bike rentals – all great. However, it's a pity that the kids' club's advertised opening time is 9 AM, yet it actually opens at 11 AM. This seems to be due to staff shortages. Overall, it's good! Well done, The Wujil!
GGuest UserThat is quite comfortable room, clean, and near some public facilities. I can guarantee this hotel to you. For the further, I just hope you to improve the services to keep your level.
JJayoung Lu (Michael)1. One of most famous fine-dining steakhouse-Bowery, cafe-Eastman and nightclub-Sixsense are right across from the hotel. All of them are within walking distance which is very convenient.
2. I lost my red T-shirt in the room. They kept it well and when I contacted their WA, the staff was very polite and helpful!!
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