Facilities and food are excellent. The service however, especially the staff at the hotel restaurant, are not so friendly, and sort of less than the standard to expect from such a 4-star-hotel.
A brand new hotel with middle eastern style building, location too far from Tawangmangu, from any resto and attractions. The buffet need improvement, the taste were bland and lack of variety, and we saw too many flies, but the food we ordered from room service was ok.
Stayed for 2 nights in Room 703.
➕ Plus:
• Great location, 7 mins to Simpang Lima and directly connected to Queen City Mall, which has many good restaurants and shops.
• Good value for money considering the facilities and location in Semarang.
• Complete in-room amenities: washing machine, large fridge, microwave, stove, plates, and cooking utensils, very convenient for family stays or longer visits.
• Smooth check-in process, and no deposit required.
➖ Minus:
• Electricity went on and off more than 8 times during my stay. The outage was short each time, but it disturbed our convenience, especially when charging devices.
• A flying cockroach came out from the upper side of the wardrobe cupboard. I reported it to the staff.
• Breakfast restaurant is quite small and often crowded, with limited menu choices.
• Room is not soundproof, noise from the streets and the train can be clearly heard, even until midnight.
One of the best hotels in Solo City.
Customer service 5/5 - staff were friendly and service was excellent.
Location 5/5 - close to Paragon Mall (2km)
Breakfast 5/5 - delicious food and nice restaurant decor.
Room 5/5 - bed was comfy and room was clean.
Highly recommended.
Booked because of their hot water pool. But it only warm during weekend. But their pools are good, there are three pools with depth 1.4m, 0.6m and 0.8 m.
Rooms are spacious. We booked 3 rooms, two others connecting and children love it.
The only let down is the breakfast selection, not too many choices. Standard staples of hotel buffet. Bit expect more of their speciality selections.
🏨 Truth Review Stay at Artotel Leguna Magelang (3– 5 March 2026)
i stayed at artotel leguna magelang from march 3rd to march 5th of 2026 because there was an event at university of محمد iyah magelang on march 3rd and 4th. the location is quite strategic and it makes me easy to move to the campus,so it is not too tired to go back and forth.
originally i ordered a standard room with 1 large bed,including sahur 2 pax.************can free upgrade to superior room,so the room feels more relieved and comfortable. the room is clean,tidy,and it is good to rest after a busy day of activities.the bed is soft and makes you sleep better.
what i like the most,from the room you can see the mountain view 🌄 the atmosphere is quiet and cool,especially in the morning.it’s really good to recharge the energy before continuing to activities.
about service,i think the team is friendly and responsive:
Morning, Ms. Risty and Mas Aga helped
In the afternoon, Mas Bangkit, Ms. Sheila and Ms. Nayra.
Mas Fino helped at night
Everything was helpful and communicative. If anything I needed, the response was quick and not complicated. It felt well served, not just formalities.
For housekeeping, I was helped Mas Dani. The room was always clean and well kept during my stay.
for sahur is served in buffet in the restaurant.although there are not too many choices,it is enough,the taste is good,and it is well prepared and timely.so there is no need to worry about staying during the puasa month.
Overall, I was satisfied and felt comfortable during my stay here. Suitable for those with activities in Magelang, both campus events, work, and just a staycation with a quiet atmosphere and mountain view.
if you go to magelang again,i don’t mind staying here again 👍
Outstanding
13 reviews
9.9/10
Price from
THB 840
per night
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8,2/10
Very Good
GGuest UserThis is my 2nd visit to this hotel. Previous visit was quite ok, however this time we were dissapointed with their cleanliness. Once we entered the room, the bedsheet and blankets were a bit smelly and there were yellowish color on them. Also, they forgot to refill the body soap inside the room. Although they did replace the dirty bedsheets and refilled the soap after making a request, but it shows how lacking they are in their cleanliness. Management needs to pay attention to this!
GGuest UserWe stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.
AAnonymous UserActually, this place is great. Fancy and spacious room. I really like it. The food they served taste really good tho. Chef’s kiss. But, the one that’s bothering me is they don’t put a sign for a “sold out” food/beverages, other than that, some of the menu is not the same with the menu that they already displayed in their website. We’re already expecting food when we’re hungry, waiting, just for the fact that they can’t served that food because that’s sold out. It’s really bothering me.
SSONY COSRINI have ever stayed several months ago but last night due to extreme weather I were late arrival a day behind . Maybe wants to upgrade my next week stay .
__WeChat248894****The hotel facilities are a bit old, and the bathroom only has a bathtub. The soundproofing isn't great; you can hear motorcycles roaring down the street at night. However, the service is good. The hotel Wi-Fi can be a bit unreliable, and they only provide large bath towels, no face towels. The bedding also seems a bit old. On the bright side, the desk design is very clever and well-suited for working.
AAnonymous UserThe hotel is good, the facilities are complete, only parking is lacking, especially for motorbikes. Yesterday I was staying on a motorbike, it was raining at night, my helmet was all wet. Maybe that's the suggestion
MMutiaraActually the hotel is good, only get a bad experience for the first time staying here, I ordered a romantic dinner directly to this hotel cp, I made sure it was private and didn't share with others. But the reality is ZONK. On the day of H, I checked in, I didn't know if there was a single organ, I wanted to sing near the pool. I was told how many hours have been. Seriously, I have paid expensive and I was in a hurry, where many people were lined up, the gifts were also as good as it was just a day, even though I booked the dinner Romantic DR VERY DAY. Not bad, the price is 1jt, but if the waiter is so 😥 starts at 19.00 - 21.00 he said, but the tb is being rushed at 17.00-19.00 hadeh. If I didn't say I wouldn't accept it, I would have dinner at 17.00 pdhl before saying 19.00 . But besides that, it's okay, fortunately it sells a sea view. Please improve the service yes. I'm just disappointed that I should have a romantic momment dinner, even a place to be a crowded, and many people passing by when I want to take pictures. The dinner was only 1 hour and even asked to be brought to the room for the rest. It's a pity if you have to pay 1 jt so
GGuest UserThe staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍
Several areas of concerns are, however :
- The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor.
- The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were ”gathering” somewhere that would not be visible by the guests on purpose!
- The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail!
- Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting
That's all i can think of right now.
Thx,
🙏!
SSukmawaty IrmaTripAdvisor
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Metro Park View Hotel Kota Lama Semarang
Semarang, Indonesia
3-day, 2-night experience at Metro Park View Hotel Kota Lama Semarang
December 24 - 26, 2025
The location is strategic, close to Kota Lama Semarang, near the Great Mosque, and also close to shopping centers (Malls).
Initially, we planned to go as a group of 4, so we booked 2 deluxe twin rooms. It turned out that another niece wanted to join, so we requested an extra bed for one room. ************* We were upgraded to an executive room. It had one king bed and one single bed. The room was spacious with a city view directly at the intersection. Unfortunately, I forgot to take a photo of the executive room. 🤭.
Both rooms we stayed in were clean and comfortable. The bathroom was also clean. However, the hot water in the bathroom wasn't hot, and neither was the water in the sink.
For breakfast, the food menu was quite tasty and varied, but the restaurant was a bit small. We tried dinner at the cafe, and all the food we ordered tasted delicious, including the cakes.
The service from the security staff, front desk, and even the restaurant and housekeeping staff was very friendly, kind, and served guests wholeheartedly.
Thank you for everything. I hope you always provide the best and achieve success! 👍
LL. MikeThe breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.
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