GGuest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
VV V HThe room was a bit small. When showering, only cold water had normal pressure; the warm or hot water pressure was extremely weak, making it take ages to rinse off the soap. If shower water pressure isn't a major concern for you, the nearby Carrefour is very convenient. The property has multiple entrances. The front desk staff were very warm and welcoming, but I genuinely cannot recommend the room.
GGuest UserThe old-fashioned elevator was interesting! The triple room was quite large, but the layout was a bit odd; there was a big walk-in closet that wasn't very useful, so the actual usable space wasn't huge. The free minibar was great, and there was plenty of water! The service was also excellent. It's quite hard to get a taxi in Genoa, but the front desk staff were very patient and friendly, helping to call taxis or give directions for public transport. I would definitely consider staying here again.
PPanozzoI stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience.
The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea.
The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service.
A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city.
I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home.
I will definitely be back!
直直線拉升The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
RRagazziWe stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
GGuest UserIt was handy for an early flight. We could walk to terminal in two minutes. Aircon was good in the June heatwave.
But check in was perfunctory. No info given re bar or area. Hotel was quite shabby. Dirty windows, unhoovered carpets , marked walls. Duvets were lumpy. Shower and towels ok, mattress ok. Glad it was just for one night
GGuest UserThe hotel was excellent and in a great position in the town. The staff were excellent and very nice. The breakfast is a basic continental but it is very nice and the coffee was lovely. I would go back to this hotel again, no question. The spa swimming pool was cold and overall the spa wasn’t worth €18 each to go in but overall the hotel was superb. One thing the staff did do was cater for our need for having hot drinks in our room. No kettle provided but they were more than helpful in providing a tray and tea pots when needed. Gotta have our cup of tea in the morning. Thank you Hotel Europa!
RRoseHotel is conveniently located next to the port. It serves our purpose to visit our daughter when the cruise ship she is working on docked there. There is a Bus No 7 from the Station that you can take to the hotel. Though it is not directly outside the hotel but it is walking distance from the bus stop to the hotel. Hotel is neat and clean. Surrounding there are plenty of restaurants and a supermarket across the bus stop where you alight. Generally, we could not find many Italians that speak English compared to Swiss. We had a hard time trying to ask for directions. Don't get me wrong. There are nice and helpful people around who voluntarily guide us and helped us on the bus and on the streets.
GGuest UserLovely location, beautiful hotel, set back from the road over-looking the sea. Just outside the hustle and bustle of the centre of Sanremo, only a 10 minute walk into the centre. With a delicious breakfast with plenty of variety. The staff were very welcoming and friendly. The spa was lovely, with a large steam room, sauna, Hydrotherapy pool, showers and ice. As well as plenty of loungers, teas, water and fruit.