Love all about this hotel..friendly staff, superb clean room,great location to theme park, etc..i have put remarks that we stay for my kids birthday, then hotel give towel cake decoration with balloon..first time receive special treatment like this without any charges..tq all staff lost world hotel tambun..definately will come back after shopping mall openšš»
Very unpleasant experience. I would never book this hotel again.
Even though we stayed for only one night, too many things went wrong.
When we arrived, the receptionist couldnāt find our booking. After that, we were given a hotel access card that was very old and broken with tape patched. When we went to the room, the door was already slightly open. Inside the room, the DB box cover was open and hanging upward, which felt unsafe.
There were no refills for tissue paper, shampoo, or shower gel, and there was no hair dryer at all. the pillow cotton is coming out, all furniture are old and not well maintained. To make things worse, at around 2:20 a.m., all the electricity suddenly went off ā all switches stopped working and there was no power.
Overall, a very bad experience and definitely not worth it.
ā Overall Rating
⢠ā Approximately 4.2 / 5 (mostly positive)
⢠One of the few international brand hotels in Ipoh (Marriott Group)
āø»
š Pros (Key points you'll care about)
1ļøā£ New + Stylish Design
⢠Renovated old hotel ā now features a modern, minimalist European style
⢠Rooms are new, clean, and offer decent space
2ļøā£ Great Location (Core)
⢠Close to:
⢠Old Town (food)
⢠Shopping malls / cafes
⢠Very walkable
3ļøā£ Complete Facilities
⢠Rooftop pool (great for photos)
⢠Gym, bar
⢠Wide variety of breakfast options
4ļøā£ Overall Good Service
⢠Most reviews: staff friendly, English communication is fine
āø»
š Cons (Real but Important)
ā ļø 1ļøā£ Service āsometimes inconsistentā
⢠Slow check-in during peak hours
⢠Occasional complaints: booking communication issues
ā ļø 2ļøā£ Breakfast has room for improvement
⢠Some say items aren't refilled promptly
ā ļø 3ļøā£ Specific room type issues
⢠āWindowless roomsā (dark rooms) exist
⢠Occasional AC/noise problems
āø»
šÆ Is it for you?
š Recommended for:
⢠Those who want a ācomfortable + reliableā stay (more stable than boutiques)
⢠Couples / short getaways / families
⢠First-time visitors to Ipoh
š Not ideal for:
⢠Those seeking ultra-high value for money (Ipoh has many cheaper options)
⢠Those looking for an ultra-luxury experience (it's not a 5-star experience)
āø»
š” My Advice (Key points)
š If your budget allows:
āļø It's worth staying (one of Ipoh's top 3 hotels)
š When booking, pay attention to:
⢠ā Avoid windowless rooms
⢠ā Choose a higher floor
⢠ā You can skip breakfast (Ipoh has better food outside)
The room was clean, the location was good, and the service was fine. However, the front desk gave me a room facing the main road, and the soundproofing of the windows was terrible. It felt like I was sleeping by the roadside all night, listening to motorcycles and cars speeding by. I didn't get any good rest at all. If you have a choice, definitely pick a room that doesn't face the main road, otherwise, forget about getting any sleep at night.
First time try out. Lobby is nice and cosy except personally I donāt like the room. Soundproofing of the door is terrible and the theme colour of the room I donāt really like it. It doesnāt give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didnāt took picture of the room cos I just want to faster get over for 1 night and check out. I wonāt be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
Sunway Onsen in Tambun is a serviced apartment / staycation place beside Lost World of Tambun. Many visitors stay here because it has private hot spring pools and family-size suites.
The hotel's location is great, the beds are comfortable, and there are many restaurants nearby. Fushan Teahouse is just behind it, and there's a convenience store downstairs. Getting a taxi is also easy. The only downside is the Wi-Fi signal isn't very good; I hope they can improve that.
I had a wonderful stay at this hotel. The property is beautiful and comfortable, and all my requests were attended to promptly. The staff were friendly, professional, and very accommodating. The food was good and satisfying. My favorite part was the lobby ā it smells amazing the moment you step inside š Highly recommended for a pleasant and relaxing stay
I am satisfied with everything in the hotel. No doubt one of the best serve for breakfast with roti canai, nasi lemak, pulut kuning, nasi impit with kuah kacang, laksa etc
We had a wonderful stay at this 3-room condo. The unit was clean, spacious, and exactly as shown in the photos. All three bedrooms were comfortable, and the living area was perfect for our group to relax together. The location was convenient with easy access to nearby shops and restaurants. Check-in was smooth and the host was responsive and helpful. Highly recommended for families or small groups!
Very Good
329 reviews
8.7/10
Price from
IDR 882,856
per night
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8,7/10
Very Good
GGuest UserThe room was clean, the location was good, and the service was fine. However, the front desk gave me a room facing the main road, and the soundproofing of the windows was terrible. It felt like I was sleeping by the roadside all night, listening to motorcycles and cars speeding by. I didn't get any good rest at all. If you have a choice, definitely pick a room that doesn't face the main road, otherwise, forget about getting any sleep at night.
AAnonymous UserThe room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.
GGuest UserFirst time try out. Lobby is nice and cosy except personally I donāt like the room. Soundproofing of the door is terrible and the theme colour of the room I donāt really like it. It doesnāt give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didnāt took picture of the room cos I just want to faster get over for 1 night and check out. I wonāt be back.
P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.
GGuest UserTitle: The Ultimate Fun Villa! Non-Stop Entertainment! ā ā ā ā ā
Our stay at this Pool Villa was an absolute blastāit was fantastic from start to finish and completely exceeded our expectations! They have 5 rooms and 7 double beds, pretty spacious for up to 14 people.
Top-Notch Entertainment Facilities - A Total Surprise!
This place is more than just a private pool; it's a full-blown private entertainment hub! What our group of friends loved most:
Ā· Private Karaoke System: The KTV setup was awesome with a massive, up-to-date song library. We found all the latest hits, classics, and Cantonese songs
Ā· Retro Arcade Games & Pool Table: The arcade cabinet had so many classic games for a serious nostalgia trip. After that, switching to a competitive game of pool kept the energy high. These facilities really made our trip unforgettable.
Thoughtful Touches That Made All the Difference
Beyond the fun, it was the thoughtful details that truly impressed us:
Ā· Water Dispenser in the Kitchen: Incredibly convenient! No need to boil water or buy loads of bottles. Having instant hot and cold water on tap was a game-changer.
Ā· Luxurious Bathtub & Bath Salt: The biggest sweet touch was the owner providing bath salt for us! After a full day of activities, sinking into a fragrant, hot bath was the perfect way to unwind and felt like pure luxury. This small gift added such a personal, caring touch.
Verdict: We Will 100% Be Back!
This villa perfectly combines a luxurious private space, premium entertainment, and heartfelt service. From swimming to singing, gaming to soaking, everything was seamlessāwe never had to think about what to do next.
I will HIGHLY RECOMMEND this place to all my friends. Whether it's for a big group hangout, a family gathering, or a special celebration, this is the perfect choice. Thank you to the owner for creating such a wonderful space for making memories.
AAnonymous UserI had a wonderful stay at this hotel. The property is beautiful and comfortable, and all my requests were attended to promptly. The staff were friendly, professional, and very accommodating. The food was good and satisfying. My favorite part was the lobby ā it smells amazing the moment you step inside š Highly recommended for a pleasant and relaxing stay
DDaniel WSLā Overall Rating
⢠ā Approximately 4.2 / 5 (mostly positive)
⢠One of the few international brand hotels in Ipoh (Marriott Group)
āø»
š Pros (Key points you'll care about)
1ļøā£ New + Stylish Design
⢠Renovated old hotel ā now features a modern, minimalist European style
⢠Rooms are new, clean, and offer decent space
2ļøā£ Great Location (Core)
⢠Close to:
⢠Old Town (food)
⢠Shopping malls / cafes
⢠Very walkable
3ļøā£ Complete Facilities
⢠Rooftop pool (great for photos)
⢠Gym, bar
⢠Wide variety of breakfast options
4ļøā£ Overall Good Service
⢠Most reviews: staff friendly, English communication is fine
āø»
š Cons (Real but Important)
ā ļø 1ļøā£ Service āsometimes inconsistentā
⢠Slow check-in during peak hours
⢠Occasional complaints: booking communication issues
ā ļø 2ļøā£ Breakfast has room for improvement
⢠Some say items aren't refilled promptly
ā ļø 3ļøā£ Specific room type issues
⢠āWindowless roomsā (dark rooms) exist
⢠Occasional AC/noise problems
āø»
šÆ Is it for you?
š Recommended for:
⢠Those who want a ācomfortable + reliableā stay (more stable than boutiques)
⢠Couples / short getaways / families
⢠First-time visitors to Ipoh
š Not ideal for:
⢠Those seeking ultra-high value for money (Ipoh has many cheaper options)
⢠Those looking for an ultra-luxury experience (it's not a 5-star experience)
āø»
š” My Advice (Key points)
š If your budget allows:
āļø It's worth staying (one of Ipoh's top 3 hotels)
š When booking, pay attention to:
⢠ā Avoid windowless rooms
⢠ā Choose a higher floor
⢠ā You can skip breakfast (Ipoh has better food outside)
GGuest UserThe stay was good except that the location is next to the highway and we could not sleep well due to the loud traffic noise. Suggest to install noise cancellation windows for all the room. Else the stay will not be pleasant and will affect your business.
For your consideration pls.
GGuest UserThe hotel's location is great, the beds are comfortable, and there are many restaurants nearby. Fushan Teahouse is just behind it, and there's a convenience store downstairs. Getting a taxi is also easy. The only downside is the Wi-Fi signal isn't very good; I hope they can improve that.
GGuest UserHuge thanks to all the staff for their warm and helpful service, especially the back-office team whose attitude I found extremely satisfying! Thank you all for your help! I will definitely be supporting all of this company's services in the future.
SSueshanWe were a group of 5, including seniors, so I chose this apartment hotel. It has three rooms and two bathrooms, plus a designated parking spot. We contacted them via WhatsApp and received a code to pick up the key card, which is used for both the parking garage and opening the room door. The living room and bedrooms were comfortable, and the security was excellent. It's a shame there wasn't a mahjong table, though!
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