4-Star Hotels in Bicol, Philippines

The hotel offers a free airport shuttle. Filipinos really have excellent taste in music! It was a delight listening to great music while enjoying the views of the distant volcano and street scenes. They even gave our child a bag of candy at check-in. If you need anything, just make a call, and a staff member will bring it very quickly. Regardless of whether you've finished them, the hotel replenishes the toiletries every day – very thoughtful. It's only a 50-peso tricycle ride to SM Mall. I also noticed they offer in-room massages and day tour bookings. We made a last-minute booking for a driver that morning, and he waited for quite a while since he was far away. I recommend booking the night before. The driver was incredibly attentive throughout our trip, always keeping an eye on us while we explored. We just walked around, and he'd follow closely in the car. I once hired a driver in Xinjiang, and they weren't nearly as attentive. This level of service is a first for me! It really makes me envy wealthy people, haha. My only regret is not booking a mountain view room, but you can still get beautiful volcano views from the rooftop bar's balcony and even from the parking lot. The water quality in Legazpi isn't great; the filter turned brown instantly when I turned on the tap. I recommend bringing a filtered showerhead. On our second night, the power went out nine times. Also, the breakfast wasn't very good.

From beginning to end, the hotel had a fresh, elegant, and easygoing feel. It made me feel right at home. This hotel has a unique vibe, which is amazing. The staff was really polite and welcoming. It was a pleasant getaway from the hectic city. This hotel has a unique vibe, which is amazing. The staff was really polite and welcoming. It was a pleasant getaway from the hectic city.

One of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.

I enjoyed my stay overall and I’m satisfied with the hotel. The room and bathroom were clean and nice, and I also used the pool and gym which were both good. The breakfast buffet had a good selection and the staff was kind and welcoming. The only downside was that the AC in my room wasn’t very strong. Also, my room had a connecting door with the next room, so the sound insulation wasn’t great. We could hear the neighbors talking and their TV late at night. Aside from that, I had a pleasant stay and would still recommend the hotel.

Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome! The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it. I recommend coming here on your holidays to the Philippines!

This place is very cozy. Unique to its room size and cleanliness is superb. The food is giving..and it's location is along with the nearby fast food in the city.. I will definitely go back there for some future bookings especially spending nights before departure.

The building and the amenities are good. The receptionist and security guards were helpful. My biggest problem is the noise of cleaning crew at midnight. I’m not sure if they know that the rooms are not sound proof. I reported an issue with the power turning off then on again. Took a long time to resolve it by having me transfer to another room. The room did not have a chair, so I opted to dine in for breakfast. The breakfast is in another hotel.

Very accommodating and excellent service

Accomodating and Good Services