Posted on May 28, 2026
leon840923
The service was excellent, and I had a fantastic stay! The hotel environment was clean and tidy, and the room was spacious and bright. The bedding was comfortable, ensuring a very peaceful sleep. The staff were warm and attentive, and the check-in process was highly efficient. The location is also very convenient. Overall, everything was impeccable. I'll definitely choose this place again for my next trip, highly recommended!
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Price per night from:MXN$1,170
Posted on Apr 18, 2026
Guest User
Great location,easy to get around
it’s walking distance to the best food street ,all well known Nanjing cuisine can be found here
Walking distance to wudingmen metro station to and from Nanjing station ,just few steps away we can position ourselves for didi /taxi
The hotel is located in the area maintaining Traditional Chinese architecture , decoration and greenery ,great for photography
we got the room with a beautiful backyard full of plants and blossoms of flowers and a tray of welcome tea after checked in, the bed and pillows are comfortable ,showers is nice and warm
Light Chinese breakfast served is good enough to start a day and not too much for the delicious Nanjing lunch later on:-)
The girls at front desk are very friendly and sweet they were always ready to help
The owners I guess who were on night shift were polite and respectful
Overall we had a great time here thank you
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Price per night from:MXN$911
Posted on Jun 28, 2026
Guest UserMy experience at Liuxiang Hotel far exceeded my expectations! Upon entering, I was greeted by a warm and elegant fragrance. The entire room was spotless and odor-free, and the bedding was soft and skin-friendly. The front desk staff were efficient and welcoming during check-in. The room had plenty of hot water, and the thoughtful details, like the subtle aroma that helped me relax, made it perfect. This will be my top choice for future trips; I'll definitely be back!
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Price per night from:MXN$684
Posted on Jun 17, 2026|Deluxe King
Guest User
An absolutely wonderful experience! The entire hotel was designed by Singapore's Temasek Group and is seamlessly integrated with the Panmen Scenic Area. The hotel itself is built around a traditional Chinese garden layout, cleverly concealing eight distinct attractions. Its back entrance leads directly into the Panmen Scenic Area, and with your hotel key card, you get unlimited access throughout the day, along with services like Hanfu rental. The hotel itself is impeccable, with top-notch amenities, including the pool and gym. The customer service staff are also very professional. I noticed many foreigners, especially Singaporeans, staying here. The only minor drawback is that the rooms are spread across multiple buildings, making the hotel quite large. On my first visit, it took me a while to navigate from the front desk to my room. Also, the front desk is on the 3rd floor, while the rooms are on the 1st and 2nd floors, which can be a bit confusing when coming and going.
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Price per night from:MXN$958
Posted on Nov 29, 2023
Guest UserI booked Hanyuan because it is within walking distance to my folks home. And my grandma used to work at Nanjing Agricultural University, which the hotel is affiliated with. I read others’ reviews and knew it is an old facility. I did not have unrealistic expectations.
We arrived late at night. Taxi driver dropped us off at the side entrance that has numerous stairs to the door. We had lots of luggage. As we got out of the cab, we saw some staff member in the lobby looking out. Instead of coming out to help us, he walked away. My husband, myself and our seven year old all carried/dragged multiple items up the stairs to get into the hotel lobby.
We checked in and decided that we would need to add a bed for the kid. House keeping came quickly to set up the bed but was reluctant to provide pillows for the additional bed. I had to repeatedly ask before they agreed to bring an extra pillow. Don’t understand why there is such resistance to equip the additional bed with pillow- after all, we did pay for the additional bed.
Everything else was pretty good during our first three-day-stay. We then went away to visit families elsewhere for a week before coming back to this hotel.
This time, our car drove onto the ramp at the front entrance. As soon as we entered the building, lobby manager came to offer us help. He helped us deliver luggage to our room. We are very appreciative of his assistance.
We ran into some issues at the front desk this time. They asked for our passports again and took our pictures for a second time. When I mentioned that we were just here a week ago and all information was taken already, we were told that all information has been erased as we checked out. When we checked in/out the first time, we informed front desk that we were making the hotel our base camp and will be coming in and out a few times. It’s strange that they would delete our information and redo everything all over again.
Again we need to add a bed. House keeping brought a roller bed which has a stained mattress pad. I asked them to bring a clean one, they said they could not. They said they didn’t have any clean pads. They said the only option is to remove the pad and put the sheets directly on the mattress. They further suggested that since the sheet is clean, dirty pad doesn’t matter and that every mattress pad under bed sheets has urine stains. His words made my stomach turn but I was too tired to fight so they went ahead put sheets on top of the mattress pad that has a big yellow stain. Again I asked for pillows for the additional bed, they refused at first, upon my insistence, they agreed to bring pillows. They also took out a blanket from the cabinets under television and put it on the bed.
When the seven year old was ready for bed, I opened the blanket and realized it’s cover is dirty. It’s dusty and has multiple stings of hair on it. I called house keeping, a lady quickly bought over a clean duvet cover for the blanket but refused to take away the dirty one. She insisted that we keep the dirty duvet in the closet. I did not understand her rationale but there isn’t anything I can do. So that dirty duvet cover stayed in the closet.
Maybe I should not have come back to this hotel.
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Price per night from:MXN$741
Posted on Feb 20, 2025
Guest User
Haha, I found a bargain. The check-in experience was great! The front desk staff is warm and thoughtful, the room is clean and tidy, the bedding is comfortable, the breakfast is rich in variety, and the location is very convenient. Highly recommended!
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Price per night from:MXN$1,405
Posted on May 4, 2026
Anonymous User
I rarely write long reviews, but this hotel, at best, is a business hotel. Don't try to market it as a family-friendly hotel when it's clearly not. Just adding a few kid activities and a small train doesn't make it one.
1. The room had absolutely no children's amenities: no kids' toothbrushes, no kids' slippers. You couldn't even install a bed rail because there was nowhere to attach it. 😂
2. The showerhead was broken, with water leaking from the side.
3. There were only two extremely high pillows. Seriously, don't standard hotels usually provide four pillows? Two high, two low? I ended up having to sleep with clothes propped under my head.
4. The front desk staff (the guy with glasses) during both check-in and check-out had the same unhelpful attitude as a budget hotel chain's front desk. In fact, a budget hotel might even be more welcoming. If you don't want to work during the May Day holiday, just switch shifts! 😠
5. The housekeeping auntie definitely hasn't been trained. She was pushing a huge mattress and nearly hit a child while turning a corner.
The only positive feedback I have is for the kind female front desk staff member who enthusiastically helped me find my lost ID card.
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Price per night from:MXN$940
Posted on Oct 8, 2025
Spongebobsquarepants
Five-Day Stay in Nanjing
Check-in Experience
We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee.
Accommodation
We stayed in two types of rooms during our visit:
Single Room - Spacious and located in a peaceful, quiet area of the property.
RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games.
**Ratings**
Staff: 8/10 - Friendly and accommodating throughout our stay.
Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities.
Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout.
Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days.
**Things to Consider**
It’s highly recommended to have your own car, as the property is quite far from the city center.
If you enjoy nature and outdoor activities, this place is ideal. Activities include:
- ATV rides
- Fishing area
- Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter)
- Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry)
- Train ride (30 RMB)
The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car.
**Challenges We Faced**
My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available.
However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.
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Price per night from:MXN$364
Posted on Jul 4, 2026
Guest UserLoved this hotel, it was my child's favorite! It's located right on Shilu Pedestrian Street, surrounded by scenic spots and very close to all the main attractions. The Shilu Pedestrian Street metro station is just a few steps away, and it's also convenient to take a taxi to different sights. The evening views are beautiful too. The hotel itself is on the 5th, 6th, and 7th floors, and the 2nd floor has a great variety of local snacks. The only downside is that it's a bit hard to find; the hotel's prominent name sign is high up on the building. There's a large cat statue about 10 meters in front of the building entrance, which can serve as a landmark.
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Price per night from:MXN$679
Posted on May 19, 2026
UntamedFootprintsLocation is convenient as there is a mall, night food street and a nearby tram station.
The front office is located on the 5th level; not on the ground floor. But there is an entrance on the ground level for hotel guests. The front office lady who did the room check-in for us is helpful. However, the rest are less than friendly.
There is an in-room safe which is rare for hotels in this category. When we attempted to use it, we realized that it couldn’t be locked. Front office sent a maintenance staff who encountered the same problem. As a result, he replaced it and the issue was resolved.
There was an eye-opener incident with the in-room safe which convinced us not to use it. We returned to our room on the second night (21st March 2026) and couldn’t open the safe door. After a few failed attempts, we contacted the front office which sent the same maintenance staff who replaced our safe the previous night. To our surprise, he opened the safe with his personal code. I would think a decoder or gadget of some sort would be required in order to open the safe.
There was central air-conditioning which proved insufficiently cold. We had to open the window to cool down the room.
Terry slippers were not the standard setup. Plastic slippers were provided. However, terry slippers were provided upon request.
Plastic bags are not provided with the rubbish bins. Unhygienic!
Only a box of tissues was provided. Most hotels provide 2.
The refrigerator isn’t cold enough.
Coffeemate was provided. It should be drip-coffee.
The master switch was located next to the room door which was very inconvenient. In most hotels, it’s at the bedside!
The shower cubicle floor and sink countertop have stains.
Hair-conditioner was not provided. Instead, a conditioning shampoo was!
There was only 1 wall hook. There should be at least 2.
Water seeps through the shower cubicle door. This can cause injury should one slips.
There were only 2 washers and 2 dryers. They looked like household type; unlike Atour which is commercial type thereby more powerful. In addition, you have to manually add the detergent as it doesn’t not dispense automatically. There’s pros and cons to this arrangement.
The washing and drying was a nightmare! It takes 50 miniues to wash and 90 minutes to dry. The ‘standard’ is 30 minutes to wash and 35 minutes to dry. There was one time when it took 105 minutes to dry our pants!
Timing is good; 6:30am to 10:15am (weekday) and 6:30am to 10”30am (weekend).
Breakfast was delicious and had a good range of food. It came with bread and butter pudding! Food was constantly replenished.
Staff service was excellent! They aim to please. So, 4 stars service is for the staff who served at the breakfast area/restaurant.
On the whole, we get the impression that the hotel management is trying to cut operating cost except for breakfast.
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Price per night from:MXN$661