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5 star

Aman Summer Palace
4.8/5486 Reviews

Aman Summer Palace

Shangdi and Zhonguancun Area Beijing|1.98km from Minghe Park
The hotel was originally part of the Summer Palace, with an excellent location. Guests staying in the hotel can enter the Summer Palace through an exclusive channel unlimited times. It is especially important to enter the park earlier than other tour groups. Those who understand will understand. The geographical advantage is unique. This is very good. It has been built for a long time, and some hardware needs maintenance and upgrading. Objective reasons can be understood and accepted. The hotel is currently making improvements in parts. But as many netizens commented, the hard flaw of Aman Beijing is the software. The flaw is too hard. The quality of the staff is uneven. It really needs to be improved. Although I was mentally prepared before, I was still surprised. First of all, the car welcoming master, doorman, and front desk staff at the gate are all very qualified and qualified. I thought it was very good when I first arrived. It was the netizens who were too much. Later, I was quickly slapped in the face by reality (the eyes of the masses are really sharp). The service staff in the imperial kitchen (excluding several managers) were extremely inappropriate. I won’t go into details, but I was surprised when I encountered such a situation in this level of hotel for the first time. It was absolutely not an exaggeration. After the feedback, the manager's attitude and compensation can be felt to be sincere, but it does leave a bad experience. The big sister of the cultural center has a warm attitude but her behavior seems to have not been systematically trained. There is no standard speech. She chats with employees in front of guests, who is scheduled for the night shift, how many pairs of mandarin ducks are sold, how much is a pair, whether she is tired, etc. How big is the gap between the staff of the Imperial Kitchen and the Cultural Center and the front desk staff? It is so big that there is already a sense of separation. The staff of these two places makes people feel like they have returned to a state-owned hotel. Are they outsourced employees? . . Why is this happening? The front desk manager keeps cleaning up, and I can feel that she is tired. The second is the management details. In the afternoon, the Cultural Palace activity was told that it was dough modeling. When I arrived at the Cultural Center, I was told that it was face painting and fan painting. Later, the activity started, and other guests who came over thought it was dough modeling. The face painting is the kind that children play with in the children's center of the shopping mall. There is no experience and no teaching, and the quality of the brush is shabby. I don't believe that the teacher can draw smooth lines with this kind of pen. The teacher only taught how to paint fans, but he was not proactive. There was no communication throughout the whole process. The elder sister said that the fan was brought by the teacher himself and sold separately. If you buy it, you will bring the painting. Because there is no need for teaching, the elder sister continued to chat with the teacher. The product introduction page shows that there is a tea room for tea tasting, but it is not actually open. . . And no reason was given. If the hotel focuses on culture, please show sincerity and pay attention to details. The original intention of the policy is good, but the implementation is shattered. Those who only talk about requirements without talking about price are playing **. The above problems may be ignored in other four-star or even five-star hotels, but this situation should not occur at all when booking Aman for more than 10,000 yuan a night. I am a local, there is no regional discrimination. I only compare domestically. Our Beijing Yihe and Shanghai Yangyun are three seasons apart in terms of management and personnel. I have always liked this brand. I just hope that Beijing can improve as soon as possible and get better and better.

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Family friendly

Aman Summer Palace
4.8/5486 Reviews

Aman Summer Palace

Shangdi and Zhonguancun Area Beijing|1.98km from Minghe Park
The hotel was originally part of the Summer Palace, with an excellent location. Guests staying in the hotel can enter the Summer Palace through an exclusive channel unlimited times. It is especially important to enter the park earlier than other tour groups. Those who understand will understand. The geographical advantage is unique. This is very good. It has been built for a long time, and some hardware needs maintenance and upgrading. Objective reasons can be understood and accepted. The hotel is currently making improvements in parts. But as many netizens commented, the hard flaw of Aman Beijing is the software. The flaw is too hard. The quality of the staff is uneven. It really needs to be improved. Although I was mentally prepared before, I was still surprised. First of all, the car welcoming master, doorman, and front desk staff at the gate are all very qualified and qualified. I thought it was very good when I first arrived. It was the netizens who were too much. Later, I was quickly slapped in the face by reality (the eyes of the masses are really sharp). The service staff in the imperial kitchen (excluding several managers) were extremely inappropriate. I won’t go into details, but I was surprised when I encountered such a situation in this level of hotel for the first time. It was absolutely not an exaggeration. After the feedback, the manager's attitude and compensation can be felt to be sincere, but it does leave a bad experience. The big sister of the cultural center has a warm attitude but her behavior seems to have not been systematically trained. There is no standard speech. She chats with employees in front of guests, who is scheduled for the night shift, how many pairs of mandarin ducks are sold, how much is a pair, whether she is tired, etc. How big is the gap between the staff of the Imperial Kitchen and the Cultural Center and the front desk staff? It is so big that there is already a sense of separation. The staff of these two places makes people feel like they have returned to a state-owned hotel. Are they outsourced employees? . . Why is this happening? The front desk manager keeps cleaning up, and I can feel that she is tired. The second is the management details. In the afternoon, the Cultural Palace activity was told that it was dough modeling. When I arrived at the Cultural Center, I was told that it was face painting and fan painting. Later, the activity started, and other guests who came over thought it was dough modeling. The face painting is the kind that children play with in the children's center of the shopping mall. There is no experience and no teaching, and the quality of the brush is shabby. I don't believe that the teacher can draw smooth lines with this kind of pen. The teacher only taught how to paint fans, but he was not proactive. There was no communication throughout the whole process. The elder sister said that the fan was brought by the teacher himself and sold separately. If you buy it, you will bring the painting. Because there is no need for teaching, the elder sister continued to chat with the teacher. The product introduction page shows that there is a tea room for tea tasting, but it is not actually open. . . And no reason was given. If the hotel focuses on culture, please show sincerity and pay attention to details. The original intention of the policy is good, but the implementation is shattered. Those who only talk about requirements without talking about price are playing **. The above problems may be ignored in other four-star or even five-star hotels, but this situation should not occur at all when booking Aman for more than 10,000 yuan a night. I am a local, there is no regional discrimination. I only compare domestically. Our Beijing Yihe and Shanghai Yangyun are three seasons apart in terms of management and personnel. I have always liked this brand. I just hope that Beijing can improve as soon as possible and get better and better.

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Top rated hotels in Beijing

Searching for hotels near Minghe Park? Compare room rates and reviews to find your ideal stay.
Beijing Post & Telecom Conference Centre
4.6/5652 Reviews
Shangdi and Zhonguancun Area
State-owned hotel, nice yard, free parking. The front desk service attitude is very good, the room facilities are good, smart curtains, clean and sanitary, the hotel location is also very convenient, very close to the Summer Palace and Yuanmingyuan, and the transportation is relatively convenient.
Beijing Xihua Business Hotel
4.6/5454 Reviews
Shangdi and Zhonguancun Area
The hotel is strategically located, very convenient to travel, the rooms are clean and the service is good. Especially the manager Liu Tuntun, who is working with the number 236, is warm and thoughtful and very responsible. I am a rare hotel manager. I live here every time I travel, and I recommend friends to stay. Great praise 👍
The Lakeview Hotel
4.3/51162 Reviews
Shangdi and Zhonguancun Area
The service is very good. I booked it on Ctrip. The order was modified several times. The customer service attitude was very good and they were not afraid of trouble. I recommend it. The hotel feels very good and I will come again in the future.
Chang'anfu Hotel(Nanmen store, Peking University)
3.8/5214 Reviews
Shangdi and Zhonguancun Area
I have been here a few times. The hotel is in a good location. It is diagonally opposite the south gate of Peking University. The hotel is next to the hotel. It is convenient to eat. This time I took my children to Peking University to participate in the summer camp. I booked this recently. Although the price is not big, their service is really good. The 2 beauties at the front desk are very enthusiastic. Free luggage storage, room service is good, clean and tidy, although the sparrow is small and complete, as for the price, Beijing is generally like this, this place, high price ratio, business trip, watching children, this is the first choice, convenient location ✌
北京金廣旅館
3.2/543 Reviews
Shangdi and Zhonguancun Area
Came here and found that the place to stay is quite expensive~hoohoo~ This hotel is affordable, but it is not easy to book. Sometimes you have to grab tickets~ Haha~ The location is OK, the room is relatively small, small, snail~ Haha~😉~
FX Hotel (Beijing Zhongguancun)
4.2/5606 Reviews
Shangdi and Zhonguancun Area
The room facilities are very complete. Hygienic and clean. Room with a window. It's more comfortable. Check in the hotel and swipe your card to go upstairs! It is very convenient to go to various attractions near the subway entrance!

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