I took my child out to play with a happy mood, and searched for the most expensive hotel nearby. As a result, the facilities and management here refreshed my three views~ Let's start with the bathtub. I saw a bathtub and the child wanted to take a bath. When I opened it, I found that there was no hot water. I called the customer service number for the first time. The customer service said that the water would be on for 10-15 minutes. It was really a waste of water to turn it on for 10 minutes, so I called the customer service number for the second time. The customer service said that the engineering depar**ent would come to check it out. As a result, I waited for another 15 minutes and it didn't come. The child was in a hurry to take a bath, so he took a shower in the rain (luckily I didn't wait, and no one came to check the problem of no hot water until I checked out the next day)! ! Then when I took a shower, the water was very small, sometimes hot and sometimes cold, and I found that the shower head was not very firm, but because of the tight time for bathing the child, I didn't have time to check it. As a result, when the father was about to finish taking a bath, the shower head suddenly fell and hit his ankle, which was very painful and even a little swollen. Because the child had to sleep that night, I complained to the housekeeper and took photos. The next day, I communicated with the lobby manager. The result of the communication was that the service was indeed negligent, and a room voucher could be given, and welcome to experience it again. Under a series of very poor hardware and services, it was clearly stated that I would not come again. The manager said that we can recommend friends to stay here. They did not reflect on the service defects and the safety hazards of the room facilities, and asked us to recommend friends to stay here. It is really an insult to the customer's IQ. What if it was a child's head that was hit today? Before selling this kind of room to the outside world, have they done safety inspections and usage tests? From these things, we can see the chaos of the hotel management. Most of the hotel guests are with children, which is really scary. I hope that friends who see the comments can avoid the pit
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