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"The service is very good, the snacks provided are also of good quality, and the restaurant is also good, but the breakfast and dinner content is a bit repetitive. The hot spring is OK, and the milk provided is also very good, but there are a few dressing tables, which is a bit crowded when there are many people. Parking requires going to the basement, and the ground cannot be opened to the door, which is a little inconvenient"

"The location of this hotel is very convenient, close to the subway station, making travel very convenient. There are also many convenience stores and restaurants nearby. Whether you are buying daily necessities or looking for delicious food, you can easily find what you need."

"I stayed here for a week for work and it was so convenient. The room is small but functional and the hotel is very close to the Hanzomon Station and to the Imperial Palace if you want to go for a walk by the moat. There are small restaurants nearby and a Family Mart shop for any kind of groceries. The front desk staff lent me a steamer and an adaptor plug which was very helpful. The hotel is very clean and the room was cleaned every day. I would certainly stay here again if I go to Tokyo for work."

"First, the hotel is only great because of its hardware, the view, the name and the area. The service is disappointing upon my arrival. I checked in at 1pm and a girl with short hair at the reception was very unwelcoming. She also said it was a company policy to charge hotel guests extra if we were to check in at 1 pm, since the official check-in time was 3 pm. This is the first time in my life I heard that a hotel has this kind of arrangement. She didn't even say ”sorry for your inconvenience” whatsoever. I came back at 10 pm that day and was greeted by a young guy with glasses who was absolutely rude. I showed him a ticket to get our bags, and I politely said, ”Oh we haven't got our card”. He replied saying, ”Of course! you haven't checked in, haha”. I do not understand what is so funny, and at the moment he wasn't being funny at all. I felt discriminated because I'm an Asian. Truth is I've already checked in and I only need the key to my room, so I don't quite know what his intention was. Then I was only given one card. That was appalling. We have four people staying and why would I only have one hotel card? As I asked the guy to give me one more card, he rudely said ”read the conditions yourself”, which said that I'll have to pay if I lose an extra card. You could've just kindly say ”please be aware we need to charge extra if you lose it”. The way he put it was very rude and that gave me and my family a very rough time that night. On top of that, the moment I checked, the reception staff should have been giving me details about the hotel, the wifi, checkin checkin time etc., but he refused to speak more. I was very upset with these two people' service on that night."

"MUJI Hotel Ginza: The perfect choice for minimalists, live in the Japanese lifestyle aesthetics! The most surprising accommodation experience of this trip to Tokyo is none other than MUJI Hotel Ginza! From the location to the detailed design, it perfectly interprets the brand's concept of ”simple but exquisite”, and is recommended to travelers who like natural texture and convenient experience. Unbeatable location: The hotel is located in the core area of ​​​​Ginza, a 2-minute walk to Ginza Station, and it is very convenient to go directly to Narita/Haneda Airport! The MUJI flagship store is downstairs. If you are tired of shopping, you can go upstairs to rest. Next door is Shiseido Restaurant, surrounded by drugstores and luxury stores, a paradise for shopaholics! MUJI style immersive experience: The room is a Japanese minimalist design, with original wood tones + soft lighting, which instantly heals fatigue. All furniture and bathroom products are from MUJI, and the bedding is skin-friendly and you want to take it home! Although the area is compact (a common problem in Tokyo), the storage design is clever, and the suitcase can be easily spread out. I love the tatami teahouse by the window. It's so comfortable to have a drink while watching the night view of Ginza at night~ Details are a delight: • Free samples of MUJI skincare products, including makeup remover oil + moisturizing lotion • The smart control panel in the room can adjust the lighting mode (reading/sleep/night light) • Bonus points for environmental protection: toothbrushes and combs are made of biodegradable materials, and there is no mandatory replacement of bedding for extended stays Breakfast recommendation: MUJI Diner's breakfast set (sold separately) has fresh ingredients and focuses on organic vegetables and Japanese set meals. We recommend ”Japanese-style morning meal”, miso soup + grilled fish + tamagoyaki, to start a day full of energy!"

"Location was convenient, able to reach most places within 30 minutes. There is filtered water provided at each floor. The room was spacious and there are bathtubs. Service was great, there was free flow alcohol on new year’s eve. Love the place"

"Good hotel. One of the staff member had a perfect French. They do not provide water bottles, but you can drink the tap water."

"Really lovely hotel. Really conveniently located between two metro stations. If you go out on the 3rd floor you can walk to Shimbashi station on the skywalks. On the B2 floor there is a family mart. Staff were really lovely and accommodating. The lobby view is stunning and I really enjoyed sitting there with my coffee in the morning or with a class of wine at night. The hotel room was cosy, the bathroom toiletries offered were amazing. Even had a little skincare kit! Was nice to have some tea and coffee in the room too. I didn’t have a window facing the Tokyo tower but I still enjoyed my view of the train stations. You can hear the trains go by but it isn’t very loud and wasn’t an inconvenience at all. Highly recommend this hotel!"

"I had an absolutely amazing time at Aman Tokyo. The rooms were spacious and spotless, with great bed sheets. The staff were attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. Other than that, I gained new experiences staying here. There are staff who are ready to help you recommend the various facilities. If I have a chance, I will recommend my friends to stay here as well."

"I appreciate the kindness of staff service to help out with information and to bring things we needed. The little added touches of ice water, little snacks at the bar counter and room items are a plus. Thank you for taking care of us during our stay."