Top Hotels with Gyms in Hamburg

Fantastic service from Paulina. She checked me into the hotel efficiently. Told me all about the services offered by the hotel. She was friendly and helpful. I had asked her to help me pay a traffic ticket that was written in German. She read the ticket, translated and helped me figure out how to pay it. Thank you. The hotel was under renovation but the room was very nice. It was quiet and had a nice view of the canal. The location is very central-walking distance to most sites and to the shopping areas. Would definitely stay here again.

The beautiful, large lobby, which reflects the long history of the hotel is hugely impressive whilst the rooms are stylishly modern. My room had plenty of room for storage (often lacking in many hotels), a very comfortable double bed and an immaculate, well designed large bathroom. Breakfast offerings were exceptional and it was good (and rare) to be able to have items cooked to order. The lobby cafe/bar was pleasant but service was disappointingly slow. Although these are difficult times due to the pandemic, it was a great shame that the restaurant and bar were both closed. Given that most other hospitality premises had reopened in Hamburg, I found it odd that the hotel had not been able to open them and had not publicised that fact more openly on their website.

All in all the hotel is quite good, unfortunately some shortcomings put it to average for us. Upon check in, was asked at the reception whether we were Covid vaccinated 2 or 3 times. The certificate itself was barely looked at and no QR code scan was done. During our 3 nights stay, this was correctly done when entering Restaurant for breakfast, so why not at first contact point Reception? Upon entering our room (336), immediately noticed that it was rather cold inside. Normal if a window is open and aircon set at lowest level… Noticed as well that some empty shopping paper bags and some used brochures had most probably been forgotten during cleaning. In fact the bags were rather big and could not be overseen… Worse however were 2 used plastic cups in the bathroom, once again impossible to oversee them! The room itself was quite ok if you do not consider some stains on carpet and chair, however the very small wardrobe is kind of bad joke. ONE small storage compartment for a double room and no other storage possibilities in the room is far from standard! Breakfast on Sunday morning was rather chaotic with a completely full restaurant. Why not attribute time slots in order to avoid such a situation? This is done in some hotels and is rather helpful. On the day of our departure, somebody knocked at our room door at 08.45 am. Quite astonished that it was the cleaning lady who asked at what time we would leave... Had never experienced such acting in any other hotel also considering the check-out time of 11.00 am

Recommended again and again! A real luxury hotel where (almost) everything is right. We have been there several times and are always very impressed with the room, staff and especially the breakfast. Only this time there was a problem with the heating, it couldn't be turned on, a valve was broken. Unfortunately, this was not fixed until the third complaint on our part. Defects can occur, no problem, but then they have to be fixed quickly.

We stayed at the Hyperion Hamburg for one night during our roadtrip through Europe. Arriving by car is very convenient, since the hotel is located close to a major road and offers garage parking with direct access to the hotel. Also, the location is great for sightseeing, as most of the city center is reachable by foot. We got a nice big corner room on one of the upper floors, with great views, comfortable beds, and lots of space for the 3 of us (2 adults and one child). The breakfast was very good, with many different options.

We did one night stop on our way from Berlin to Billund, the hotel is far from the city center but that´s not our goal this time so the location was good for us. The room was clean and a note was left on the bedtable saying ”Welcome enjoy your stay” which was nice. Breakfast was crowded ( in elevators you can find rush hours of breakfast ) and the staff barely had control at some point. Breakfast had good variations for all of us. The parking lot was located in the basement and you could walk straight from there into an elevator. All in all, clean hotel with great staff and fine locationif you are not planning on spending alot of time in city center.

As I travel very frequently for leisure and business I have a broad frame of reference. This hotel has positively surprised me. Many hotels still use Covid as an excuse to strip down their service. Not this one: extremely friendly, helpful and anticipating reception staff (big compliment and thank you to Uwe Ahlburg at the reception - one of a kind customer oriented top professional - really OUTSTANDING). You get water, slippers and full amenities in your room. They offered a second bottle at check in just in case that you dont have to walk down again. Hotel still offers desinfection everywhere. Room is clean and was desinfected. Beds are very comfy, room not huge but big enough, bathroom has sufficient space to deposite all items, light is good and magnifying mirror is effective. Only item to improve is the coffee was only decaf and not sufficient milk powder and I could hear a bit from other guest through connection door. Check in and out very effective. Asked for a taxi in a hurry and staff walked over for me to get it as fast as possible. Its not a luxury 5 Star super fancy place but if back in HH I’d still prefer it over those as in the end service makes the difference and not the price / look of the furniture. Excellent value for money.

The hotel appears to be quite new. It was comfortable and nicely located midway between the railway station and the commercial/retail centre of the city. Our only concern was the shower floor which was, we thought, dangerously slippery.

I booked this lovely property with miles, but cash rates are typically very reasonable. I enjoyed my stay greatly. The atmosphere felt fresh and new (as if the hotel had been recently constructed), the location is within walking distance to the subway station and Miniatur Wunderland, and the service is very kind and helpful. Thinking back on it, I hope I didn’t sound too entitled when I was asking every two hours if there was a room available for early check-in (I hadn’t slept the night before!). The staff were so patient and accommodating. I loved them. The rooms were everything I needed for a one-night stay, and then some. My request for a courtyard-facing room was granted, and I slept with the utmost bliss. Cleanliness was apparent throughout the room and lobby areas. The space I was given was large, comfy, and workable for someone in an electric wheelchair. I shall leave by mentioning one thing I wasn’t aware of—the holiday of Pentecost is apparently a huge thing in Germany. While this brought awesome advantages like zero traffic and a feeling as if Hamburg was a ghost town I had to myself for a day, it also meant the on-site restaurant was closed (and most other restaurants). Not complaining—just FYI if you’re visiting in early June! Thanks for the best stay I could ever ask for!

Sometimes we are in hotels where you somehow get a strange feeling right from the moment you check in. You don't feel comfortable and welcome. The Courtyard Hamburg City is one of them. It started at the reception during our very early check-in. The staff member told us in a supercilious manner that we had received an upgrade. But the ”better” rooms had not yet been cleaned. But because we were getting an upgrade, it would certainly be worth waiting for the room. Our question about when we could expect the room was only answered with the statement that the actual check-in was at 3 pm. We could go into town in the meantime, it's not far and we shouldn't come back too early - 3 pm. We could leave our luggage at the hotel. There is still room for improvement! And so there were a few similar little things during our stay. None of them big issues. But just a lot of little things where you keep asking yourself: ”Why? Why don't they just do it better?” The stay ended as it had begun. After our online check-out, we discovered that the bill was not correct. However, this was corrected immediately after a complaint by e-mail. No comment. Without apology or the like. A word about breakfast, as there were many comments on this: The restaurant in the hotel is run by an outside company. This is not noticeable at first glance. Nevertheless, this constellation has disadvantages. For example, the restaurant is closed one day a week (breakfast is of course available all week). Is that a good thing for a hotel? That's something everyone has to decide for themselves. But now to breakfast: Cost: 25 Euros, if not already included in the room rate. The breakfast is extensive. Nevertheless, there are some things that are not there. For example, freshly prepared egg dishes. Here, you are treated to prefabricated fried eggs, scrambled eggs and the like, some of which look rather adventurous. There are also no pencakes or waffles. On the other hand, there is a large vegetarian/vegan corner. Most of the dishes are of very high quality, often even organic or Demeter. The service is prompt, attentive and friendly. The ambience in the restaurant is also quite good. Is the breakfast now worth its 25 euros? Yes, because the restaurant is run by a third party and the operator also has to earn money. Yes, because the ingredients are of very high quality. Yes, because the selection is quite large. No, because certain things such as egg dishes prepared on site are missing. No, because the selection is large, but not outstanding. In our opinion, a price of 19 euros would suit the breakfast better.