Location, room comfort, hotel condition
I chose this hotel for its location.my late check-in and 2N stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Hotel near Banshan Town and Northern Hangzhou Area,Hangzhou
AAnonymous User2025.05.04
I booked the hotel in advance, and when I arrived, I suddenly found that the price had dropped. The front desk helped me upgrade the room type and also gave me breakfast. The equipment was very new, the sanitation was very clean, the service was very good, and there were welcome fruits, which was great.
Hotel near Olympic Expo/Qianjiang Century City,Hangzhou
Jjose luis2023.06.12
The hotel is ok, but nothing special. Front desk located at 3rd floor of a commercial building. It seems to be a new district little far from downtown. I would stay again anyway. They don't have smoking rooms as advertised
Hotel near Tonglu City Center,Tonglu26.9% of visitors choose this area
GGuest User2025.05.05
The room was upgraded to a lake view room, with a panoramic view of the Fuchun River. The service was also very satisfactory. The room was clean and sanitary, the breakfast was quite rich, and I felt particularly happy while drinking coffee while watching the beautiful scenery of the Fuchun River in the rain and mist. It was worth the trip!
A hotel suitable for business travel. The room is clean and tidy and the space is comfortable. I have stayed in this hotel several times. It is still good. Ms. Huang Shi at the front desk provided good service. Check in quickly and travel is also convenient. Recommended accommodation
Hotel near East Railway Station Area,Hangzhou28.6% of visitors choose this area
GGuest User2025.05.04
This hotel is near Hangzhou East Railway Station, a few hundred meters walk from Zha Nong Kou subway station on Line 1. As always, it is trustworthy. I have stayed here several times on business trips and was very satisfied. The kids like it. There are building blocks on the first floor for building. The room is comfortable, and the background wall is Gongchen Bridge. The hotel is very new and the towels are very clean. The 1.8-meter-high bed is stress-free for one person to sleep with 2 children. There is also a mini bar, which gave me a lot of drinks and water. I will stay here again next time if I have the chance
Hotel near Zhijiang Tourist Area,Hangzhou3.7% of visitors choose this area
GGuest User2025.05.05
The hotel experience is great! The location of the hotel is unique and convenient for travel. It is close to both scenic spots and shopping areas. The hotel has all the facilities you need. The rooms are spacious and bright, and the layout is very exquisite. The bedding is soft and comfortable, and the bathroom is clean and tidy with a large space. The service is impeccable. From check-in to check-out, Xiao Hu at the front desk is warm and thoughtful, and always responds to our needs in a timely manner, which makes people feel particularly considerate. The hotel's breakfast is rich and varied, not only with a variety of Chinese and Western food, but also with fresh fruits and exquisite desserts, which taste very delicious. I stayed here for a few days and had a very pleasant time every day. I will choose here next time.
Hotel near Olympic Expo/Qianjiang Century City,Hangzhou
VVinidiktova Margarita2025.03.02
Great location right by the Olympic stadium. The staff was nice and helpful, and the room was clean and comfortable. Unfortunately, I had issues with WiFi and had to use my data. The window view was gorgeous, but the window was too dirty from the outside, so the pictures didn't look as good as they could. Overall, my stay there was really nice!
Hotel near Wulin Square (Downtown Area),Hangzhou9.8% of visitors choose this area
FFSKwok2025.06.03
Room was clean and bed was comfortable. Facilities and amenities adequate, in line with a 4 star hotel. Breakfast buffet spread was good. Service staff was friendly and helpful.
Overall are 4/5 stay.
Room : 4/5
slight cramp as the toilet are open type which literally facing the bed room withiut additional partition
staff : 5/5
attentive and have a helper robot is a big plus. As we order some food delivery via *******. The food are deliver up right at your door step by their helper robot. Really really helpful.
location 3.5/5
slight far from xihu (west lake). the hotel is side by side with residential condominium. So might consider lesser privacy.
Outstanding
6853 reviews
9.5/10
Price from
£49
per night
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Latest Guest Reviews for Hampton by Hilton Hotels in Hangzhou
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Read the latest Hampton by Hilton hotel reviews in Hangzhou—see what guests loved.
9.4/10
Outstanding
VVinidiktova MargaritaGreat location right by the Olympic stadium. The staff was nice and helpful, and the room was clean and comfortable. Unfortunately, I had issues with WiFi and had to use my data. The window view was gorgeous, but the window was too dirty from the outside, so the pictures didn't look as good as they could. Overall, my stay there was really nice!
Hotel near Olympic Expo/Qianjiang Century City, Hangzhou
Price per night from:£42
9.6/10
Excellent
GGuest UserA hotel suitable for business travel. The room is clean and tidy and the space is comfortable. I have stayed in this hotel several times. It is still good. Ms. Huang Shi at the front desk provided good service. Check in quickly and travel is also convenient. Recommended accommodation
Hotel near Cultural and Educational Area, Hangzhou
Price per night from:£42
9.4/10
Outstanding
HHanI give full mark on the service because the front desk allow us to check in early.
Location is good, the Asia Game stadium and riverside walk is within walking distance. Going around town and tourist spots like west lake is within 30min by DiDi.
Only dissatisfaction I got with this hotel is the gym. I understand not every hotel gym come with weight machines, but can you at least make sure the dumb bells set is a complete with full range of weight, not just 4, 10, 14, 18, 22kg.
GGuest UserThe room was upgraded to a lake view room, with a panoramic view of the Fuchun River. The service was also very satisfactory. The room was clean and sanitary, the breakfast was quite rich, and I felt particularly happy while drinking coffee while watching the beautiful scenery of the Fuchun River in the rain and mist. It was worth the trip!
GGuest UserI came to this hotel on a business trip to a nearby company. I accidentally chose this hotel. The room was very nice and Xiao Ming at the front desk provided good service. The breakfast was also very rich. I have recommended it to my colleagues and will continue to book next time.
GGuest UserI was very tired on the first day and checked into this hotel. The front desk Xiao Yang provided very good service. He was warm and thoughtful. Because some elderly people were worried about not getting enough rest, our requests were also met very well. I slept very well at night. Next time I come to Hangzhou, I will ask Xiao Yang to stay in this hotel. Thank you
GGuest UserThe Reception staff is the best staff I have ever seen in all my travels across the world and even compared to the other Hilton hotels we have stayed at. At the front desk Ms Mao Yingying and her other colleagues went out of their way to help us and make us have a restful and lovely holiday. Even the housekeeping staff and the staff at the cafe are very warm and helpful. I will surely return here for another holiday and recommend this hotel as Must Stay Hotel for all my friends. Thank you very much Hampton by Hilton!
Hotel near Sandun Town and its surroundings, Hangzhou
Price per night from:£39
9.5/10
Outstanding
GGuest UserThe hotel experience is great! The location of the hotel is unique and convenient for travel. It is close to both scenic spots and shopping areas. The hotel has all the facilities you need. The rooms are spacious and bright, and the layout is very exquisite. The bedding is soft and comfortable, and the bathroom is clean and tidy with a large space. The service is impeccable. From check-in to check-out, Xiao Hu at the front desk is warm and thoughtful, and always responds to our needs in a timely manner, which makes people feel particularly considerate. The hotel's breakfast is rich and varied, not only with a variety of Chinese and Western food, but also with fresh fruits and exquisite desserts, which taste very delicious. I stayed here for a few days and had a very pleasant time every day. I will choose here next time.
HHappinessClThe room facilities are good, but the room is not very soundproof. At 12 o'clock in the middle of the night, you can still hear the corridor and the chattering next door. There was another outrageous thing. At around 2 a.m. in the middle of the night, a robot called my room phone to wake me up and said that my takeout had arrived. I didn't order any takeout at all. After calling twice, I called the front desk and told them not to call again because I didn't order any takeout. Then a while later the robot called again to say that the takeout had arrived. I was speechless in the middle of the night. I have never seen such an outrageous thing where they would call again after saying it, because I couldn't fall asleep for a long time after being woken up.
AAnonymous UserI booked the hotel in advance, and when I arrived, I suddenly found that the price had dropped. The front desk helped me upgrade the room type and also gave me breakfast. The equipment was very new, the sanitation was very clean, the service was very good, and there were welcome fruits, which was great.
Hotel near Banshan Town and Northern Hangzhou Area, Hangzhou
Price per night from:£40
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