Spa hotels in Hangzhou

"The location was great and the hotel has all the amenities expected of a 4-star hotel. Rooms are spacious, however it does look a bit dated compared to other hotels in the same category. The breakfast is top tier, lots of selection and the dining room is large. The biggest complaint I have is that the hotel smells heavily of cigarettes. The windows don't open and the floors are carpeted so the smell lingers. Although this is a none smoking hotel, guests will ignore the signs and smoke in the hallways. My mom and I both started feeling unwell does to poor ventilation in our room after the first night. We requested to switch rooms and the receptionist arranged a different room for us immediately. Another thing to note is that large tour groups also stay at this hotel. The second morning, we arrived for breakfast right at the beginning, however most of the food was already taken by a large tour group who came down a few minutes earlier. It was very noisy and messy, unlike the first morning, which was very calm with plenty of food options."

"This hotel is a guesthouse converted from a villa complex, sharing the space with original residents. Security guards check your booking details upon entry, so Didi and food deliveries aren't an issue. There's a tea garden, so the outdoor environment feels quite pleasant. However, the rooms are average and on the small side. While there's an outdoor balcony, there are too many mosquitoes, so we hardly dared to open the door. On the last night, there were mosquitoes in the room, keeping me awake, and the mosquito repellent essential oil wasn't very effective. There were welcome fruits (common fruits, not really to my taste) and afternoon tea (two drinks + a few small cakes), which was significantly less impressive than what others received. There's also a private hot spring experience, but I wasn't interested so I didn't go. Breakfast lacked noodle soups, wontons, and similar items; the variety of food was quite limited. For a price of 700-800, I generally feel it's not good value for money. When checking out, I messaged the butler on WeChat about the issues, and they later arranged to send some local souvenirs as a consolation. I didn't take many photos of the room as there was nothing special about it; I only photographed the lotus flowers and snacks I bought myself."

"Cleanliness: So-so, some areas were visibly dirty. Ambiance: Comfortable and very quiet. Service: The staff were unhelpful, nobody directed us at breakfast, and employees were gathered, chatting amongst themselves. Facilities: Quite inconvenient, especially the parking lot where you have to drive around to enter the underground garage, and there's still a bit of a walk from the garage to the elevator."

"Choosing this hotel for my trip was such a smart decision! The location is fantastic, right next to a subway station, making it super convenient for getting around by taxi or exploring shopping areas. The front desk staff were very efficient with check-in. The room was spotless, and the bathroom had a great wet/dry separation with no odd smells. The mattress was just right—not too soft, not too firm—and the soundproofing was excellent, so I got a completely undisturbed night's sleep. They even offer free parking, which is a huge plus 💜. Overall, it's incredible value for money, perfect for both leisure and business travelers. I'll definitely prioritize staying here again on my next visit."